Ratings based on 2,940 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Central Islip, NY

Excellent.

Posted 23-May-2017
Pros: Everything, neat clean, friendly staff close to all.
Cons: I didn't have a problem with anything.
Location: Great location, lots of restaurants and close to Disneyland. Also roscoes chicken and waffles.
The hotel was close to restaurants and Disneyland. I rented a vehicle to travel to Universal studios which was about 45 minutes to an 1 hour depending on traffic. We also visited my niece who lives in North Los Angeles. We also visited Hollywood as well as Beverly Hills. I recommend the TMZ tour if your visiting California.
4 out of 5
Recommended
for Everyone
by A verified traveller

The hotel was very nice and very close to Disneyla

Posted 11-May-2017
My experience was great and the staff was nice and curtious and the room was clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and great location.

Posted 30-Apr-2017
Nice welcome delicious cookie at check-in. Room was very clean with a microwave and a refrigerator for your convenience. The bed was very comfortable as well!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great for a quick Disney trip with kids

Posted 19-Apr-2017
Everything was perfect, except for my bed, to soft and lumpy
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 19-Apr-2017
Everyone was very nice and the room was very clean
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Great Hotel.. Staff is wonderful and always around with a smile... Rooms are nice and comfortable.. Easy walk distance to restaurants and Disneyland..
4 out of 5
Recommended
for Everyone
by A verified traveller from las Vegas

Posted 26-Mar-2017
Staff was very welcoming!!!! The rooms are very accommodating with double sink a little sitting area a microwave and fridge. It was very roomy. . I really enjoyed our stay. Will be returning!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Spacious room and close to Disneyland!

Posted 24-Mar-2017
Entered the room and was amazed by how spacious the room was, perfect for relaxation after a day at Disneyland, plenty of room for the kids to move around and felt comfortable and the cookies at check in a great plus!
5 out of 5
Recommended
for Everyone
by A verified traveller from ca

Comfortable place to stay

Posted 20-Mar-2017
Booking was easy. Maria from the front desk was very helpful & friendly. But other times when we called down to the staff they were rude. I had my daughter call to ask what time the pool closed the woman was rude to her. The kitchen staff seemed irritated at the request of forks. We didn't order room service we went to a local restaurant & brought the food back to eat. We needed forks. The kitchen staff wanted us to walk down for them. Paying as much as we did. I didn't see the reason why staff would be rude. Customer service is key. If it isn't for guests they would need to close. I feel they take a bit advantage & are rude. since there business continually draws in guests coming to visit Disneyland. Which is sad. A total of 4 staff members of our 3 night stay were rude & abrupt.
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Posted 18-Mar-2017
Lovely place, great staff, loved our room.best hotel I have stayed in years.