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Staff was rude. Coffee maker in the room wasnt clean and the staff at the desk wouldnt allow us to get coffee or a muffin before leaving for work in the morning. Breakfast is at 6:30am NO Exceptions not even for a cup of coffee. Breakfast is said to be included in your stay. Had to leave at 6:15 and was rudely denied. Was told go make coffee in your room. Other than that the shower & bed was clean and comfortable.
The Ayers Suites was a recommendation from our Father... and our family members from Fl, Az, & Or, stayed 3-5 days.
Our experience was above reproach. Should be rated a 5 🌟.
Annemities are class, staffing was willing to assit with any needs/requests.
Breakfast!!! What can we say??? You go awy hungry..... that's on you! The dinnig staff will endeavor to assure quality satisfaction.
The entire staff (3am night Manager included) emulate a level of professionalism & pride for the Ayers suites of Yorba Linda.
Should you be visiting this area of So. Cal. My family (without hesition) highly recommend Avery Suites, Yorba Linda.
Sincerely,
The Kelley Brothers & extended family.
Check was amazing. What I forgot whats remembered for me as Ive stayed here before. Room was clean, spacious and view was amazing. Elevators worked great. Vending machines with ice at each floor. Breakfast and parking perfect couldnt ask for better. Only mishap was my sofa bed did not have its blankets so I had to do all blankets myself. however it was not bad
Property is out dated and needs a facelift, entire property has a smell to it, room was clean but smelled and carpet needs to be replaced, lots of stains, furniture looks as if its 25 years old. The breakfast was good with lots of options. For the price I would stay somewhere else that's more updated.
joe
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Joe, Thank you for your rating and review. We are glad that you enjoyed our complimentary breakfast. I sincerely apologize for any inconvenience you may have encountered regarding our accommodations and the surrounding smell. Our goal is to provide 5-star experiences, and we are disappointed we fell short this time. It would be a pleasure to have the opportunity to welcome you back for an exceptional visit the next time you're in the area, Sincerely, Stephanie Rench General Manager
We got a situation this time, we stay at 3 rd floor, and the room above us made so much noise, shaking the room almost midnight. This is the first time we had the problem, we called the front desk to explain the issue.. they took it seriously then called us back to let us know they did let that people know, so they stop running up and down and shake the room. But the last night of stayed they did it to us again. Our experience for next time booking, we like to book the top of the hotel as we can to avoid that issue.
This time Yorba Linda Ayres hotel is so busy than the time before we stayed. But we are very appreciated the staffs, they are very helpful.
Tammy
Stayed 3 nights in Feb 2024
10/10 Excellent
Maria, Fresno
Feb 25, 2024
The fitness room was clean, had plenty of clean towels for guests to use during their workout and free water to hydrate. The hotel had all the necessities to have a relaxing shower and a restful night. Really good breakfast. Loved how the check out is at noon so I did not feel rushed in the morning. Overall very happy with my stay. Will definitely return.
Very nice, quiet, less traffic area. Hotel clean, beds very comfortable , nice bathroom, lots of towels, microwave, iron, iron board, hair dryer. Free breakfast, convenient Costco, Costco gas station, lots of restaurants around. We like the hotel a lot and also the location.
Tammy
Stayed 2 nights in Feb 2024
10/10 Excellent
Felipe, Victorville
Travelled with partner
Feb 20, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The bedding needs to be replaced. The carpet could use a deep cleaning as well.