Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Anaheim Discovery Inn & Suites

2 out of 5
Anaheim Discovery Inn & Suites
1126 W Katella Ave, Anaheim, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 605 out of 1200 reviews" "
Rating 8 - Good. 359 out of 1200 reviews" "
Rating 6 - Okay. 128 out of 1200 reviews" "
Rating 4 - Poor. 55 out of 1200 reviews" "
Rating 2 - Terrible. 53 out of 1200 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was a horrible experience. I have backpacked a majority of my life on this earth and I have to say this was the grossest experience of my life. For starters, I have two young kids and this place should not even allow kids under the age of 3 to stay there, it was bad. For starters, there were holes in the ceiling in the bathroom and the tile was coming off. The floor was somehow sticky AND wet in some spots. The doors didn't close properly, so any animal or insect could VERY EASILY find it's way into the room. I am confident that someone who worked there stole my headphones after the first day. But what really made this experience unbearable was the fact that they did "maintenance" in our room, this meant that they cut a hole in the ceiling and left debris everywhere. Like I said, I have two small kids and not only is this unhygienic, but this is also cause for certain safety concerns. Within two hours of arriving back in our room, we contacted expedia and shared our concerns, we checked out early of this deplorable room and moved into the best western right next door. I must say, the difference between the two is night and day. I would never recommend this place and will continue to tell people in the future about this place so they can avoid any trouble in the future.
Stayed 6 nights in Apr 2024

10/10 Excellent

Florenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! When the A/C was broken I get to change room.
Stayed 3 nights in Apr 2024

8/10 Good

Brian, Hudson Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Disney property, short walk. Could use new bath mat for shower
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 22, 2024
Dear Brian, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location and property near Disney makes us very pleased. While we've noted your suggestion for a new bath mat in the shower, we hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

8/10 Good

Liliana

Stayed 4 nights in Apr 2024
Response from Customer Care Team on Apr 22, 2024
Dear Liliana, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Anaheim Discovery Inn & Suites on your next visit!Sincerely, Customer Care Team

8/10 Good

Aaron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown disney and disneyland about a 10 minute walk. Rooms are all hard floors and very clean. Also a short ride to lots of food options. The hotel also sent me a text letting me know we could park at the hotel for disneyland before we checked in if needed
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 19, 2024
Dear Aaron, thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you found our hotel conveniently located and our rooms clean and comfortable. It's great to know that you appreciated the text notification about parking for Disneyland. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, would definitely stay again!
Stayed 5 nights in Apr 2024
Response from Customer Care Team on Apr 19, 2024
Dear Drew, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Sincerely, Customer Care Team

8/10 Good

Robert, Mesa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The only concern we had was the heater. It sounded like a jet taking off. We were there for four nights. After the first night, we’d get the room warm then turn it off. Much better!! The room was super clean.
Stayed 4 nights in Apr 2024
Response from Customer Care Team on Apr 19, 2024
Dear Robert, we appreciate you taking the time to share your feedback with us, and we're pleased to hear that you found your room clean. However, we apologize for any discomfort caused by the noise from the heater and any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these concerns with our maintenance team for improvement. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Customer Care Team

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 17, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Lauren, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Far too expensive for a room that doesn’t have closet, safe for belongings or drawers, and water damage in bathroom.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Erin, thank you for taking the time to provide feedback about your recent stay. We apologize for any disappointment caused by the lack of certain amenities in your room and the issues with water damage. Your comments have been shared with our management team for further review and improvement. We strive to provide excellent value for our guests, and we regret if we fell short of your expectations. We hope to have the opportunity to better serve you at Anaheim Discovery Inn & Suites.Sincerely, Customer Care Team

10/10 Excellent

YAHAIRA, LAREDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close to Disney property this hotel is. It’s very comfortable and practical, there’s restaurants and convenience stores nearby. The room was okay, it had everything we needed and it was rather quiet. Would definitely stay here again!
Stayed 4 nights in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Yahaira, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Disney so we can deliver an incredible Anaheim Discovery guest experience!Sincerely, Customer Care Team

10/10 Excellent

Lea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Free parking near Downtown Disney and the Convention Center - Can't beat it.
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Lea, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our convenient parking facility and our property's proximity to the Disney parks impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

8/10 Good

Rudy

Liked: Cleanliness, staff & service
Disliked: Amenities
Good budget hotel.
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 12, 2024
Dear Rudy, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at pocket-friendly rates. We strive to achieve maximum guest satisfaction at Anaheim Discovery Inn & Suites, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Sincerely, Customer Care Team

2/10 Terrible

Shannon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the actual room. It didn’t look like the pictures on the site. The room was outdated and not very clean.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on Apr 10, 2024
Dear Shannon, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback.Sincerely, Customer Care Team

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Apr 9, 2024
Dear Anthony, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you another unbeaten guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't very clean. We had cockroaches. "Updates" were poorly done (flooring used as counter top, poor tile work leaving room for dirt to accumulate. Asked front desk to call us a cab to the airport, they gave us a phone number for a random person to drive us (that wasn't available) instead of calling or providing contact into to a proper company.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on Apr 8, 2024
Dear Nicole, we deeply regret that your experience fell short of expectations during your recent stay with us. Please accept our sincerest apologies for the cleanliness issues you encountered and any inconvenience caused by the condition of your room. Rest assured, your concerns will be addressed with our housekeeping and maintenance teams to ensure immediate improvements. Additionally, we apologize for the inconvenience with arranging transportation and assure you that steps will be taken to prevent such miscommunications in the future. We value your feedback and hope for the opportunity to restore your confidence in our hotel during any future visits to the area.Sincerely, Customer Care Team

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is little bit out of date, but offers everything you expect. The highlight of the property is its convenient location with competitive price. This hotel also offers free parking, which is a big relief for me from parking expenses.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 8, 2024
Dear Jing, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our well-equipped accommodations, convenient location, excellent prices, and complimentary parking. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 4, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

zhaojun

Disliked: Staff & service, property conditions & facilities
Barely nothing provided, even morning coffee has limitations. Steel bed frame create noise.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Apr 3, 2024
Dear Zhaojun, thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the limitations of our morning coffee service and the noise from the steel bed frame. Your comments are important to us, and we will certainly take them into consideration as we work to improve our offerings and facilities. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short of your expectations in this regard. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Customer Care Team

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Convenient location and helpful and friendly staff!
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Apr 2, 2024
Dear Patricia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for convenient and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our friendly and helpful staff services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Anaheim Discovery Inn & Suites on your next visit!Sincerely, Customer Care Team

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was great. Beds were a bit stiff. 20 minute walk to Disneyland
Stayed 8 nights in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Michele, thank you for sharing your feedback with us. We're glad to hear that you were impressed with our staff team and that you enjoyed your stay at our property close to Disneyland. However, we apologize for any discomfort caused by the stiffness of the beds. We will assess this issue critically and do what's necessary to resolve it without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Eric, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

10/10 Excellent

Estela

Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 17, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Brett, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

christine

Travelled with partner
Liked: Staff & service
It was conveniently located in walking distance to Disneyland. Older hotel, but has been somewhat kept up
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Christine, thank you for choosing to stay with us during your visit to Disneyland. We're glad to hear that our convenient location met your needs and that you found our hotel to be adequately maintained. Your feedback is valuable to us, and we appreciate your understanding regarding the age of the property. We are committed to ensuring that our guests have a comfortable and enjoyable stay, and we will continue our efforts to uphold our standards of cleanliness and service. We hope to welcome you back again in the future for another memorable stay.Sincerely, Customer Care Team

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m gonna title this as “don’t just a book by its cover”. The exterior is a bit rough but the rooms are renovated and clean. The staff were very polite, helpful, and accommodating. I would definitely recommend if you are looking for a cheaper & convenient location for off Disney property.
Response from Customer Care Team on Mar 27, 2024
Dear Taylor, thank you for your kind words about our convenient location and affordable rates. We appreciate your sincere recommendation despite your initial impressions based on the rough exterior conditions. We're thrilled to hear that you found our renovated rooms clean and comfortable, and our staff to be courteous and helpful. Your feedback is invaluable, and we'll continue our efforts to improve our exterior to match the quality of our interiors. We look forward to welcoming you back for another enjoyable stay soon.Sincerely, Customer Care Team

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old school "motel" surrounded by newer eyesore hotels. Easy walk to Disneyland & CA Adventure. Nothing fancy, but you get a comfortable bed in a great location. Win-win.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear David, thank you for choosing to stay with us and for your positive feedback regarding our convenient location. We're glad to hear that you found comfort in our accommodations and convenient location. We understand your concerns about the surrounding area and appreciate your understanding. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay soon.Sincerely, Customer Care Team

10/10 Excellent

Sarah, Lake Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the theme parks. The room was very clean and spacious.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 26, 2024
Dear Sarah, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location and clean, spacious accommodation facilities. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Jarod

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff and hotel service
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Jarod, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Sincerely, Customer Care Team

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable. The hotel is walking distance from Disneyland, but the parking lot is difficult to park large vehicles.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Frank, we are glad to hear that you found our accommodations clean, comfortable, and convenient during your visit to Disneyland. We apologize for any inconvenience you experienced with parking large vehicles. Your comfort and convenience are important to us, and we will consider your comments as we strive to improve our facilities for our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Sincerely, Customer Care Team

8/10 Good

GAD, Reseda

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient, and walkable to Anaheim Convention Center.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Guest, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

thomas r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear Thomas, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Anaheim so we can deliver another incredible guest experience!Sincerely, Customer Care Team

8/10 Good

patrick a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason every evening the Wi-Fi lost internet connection. Besides that it was a great stay great location good people.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Patrick, we apologize for any inconvenience caused by the Wi-Fi connectivity issues during your stay. Please know that we're working diligently to address them to ensure a more seamless experience for our guests. However, we're thrilled to hear that you had a great stay at our place otherwise, with the location and staff services impressing you immensely. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of this property is very kind and will assure you have a comfortable stay. I have stayed here a couple of times now and each time is just as pleasant as the former. I will definitely be returning in the future.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Hi Amy, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction with every visit to our place rewards us with pure joy. We hope to host you again on a much-deserved holiday at Anaheim Discovery Inn & Suites with the finest of our amenities and resources!Sincerely, Customer Care Team

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Super close and easy walk to Downtown Disney and the parks. It seemed like the ideal way to go for social anxiety people because it was the "back way" in and the security lines were ALWAYS short and crowds were small. But, that said, we were not close to non-D shopping or dining, the area is very echo-friendly so it seems louder than it was and not having breakfast on site was kind of a pain.
Stayed 5 nights in Feb 2024
Response from Customer Care Team on Mar 7, 2024
Dear Sharon, we're thrilled that you found our proximity to Downtown Disney and the parks convenient, especially for those with social anxiety seeking a quieter entrance. Your comments about noise levels and breakfast options are duly noted, and we apologize for any inconvenience caused. We strive to create a comfortable and accommodating environment for all our guests, and your feedback helps us improve. We hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Customer Care Team

6/10 Okay

Lesli

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 6, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Matthew

Stayed 3 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear Matthew, we are happy to have hosted you and served you well at Anaheim Discovery Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Sincerely, Customer Care Team

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay. Easy walking to Disneyland. A bit dated but for the price a great place to stay.
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear William, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Anaheim Discovery Inn & Suites, and your review reassures us of the quality of our facilities and the convenience of our location. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any more improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Sincerely, Customer Care Team

2/10 Terrible

Francis

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Disney parks. Room was tidy and clean. Man at the front desk was very kind and accommodating. Would definitely return if I ever come back to Anaheim.
Stayed 10 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear Angelina, we are happy to have hosted you and served you well at Anaheim Discovery Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our location, facilities, and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Sincerely, Customer Care Team

10/10 Excellent

Max, El Cajon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet property, nice and setback from street. NOTE THAT THE POOL IS NOT HEATED, AND THERE IS NO HOT TUB/SPA. Modest room accomodations that have been recently updated. The free parking really makes this place worth it!
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Max, we're delighted to hear that you appreciated the quiet setting of our property and the free parking facilities. However, we apologize for any confusion regarding the pool and hot tub. Your feedback is valuable to us, and we will work on providing clearer information to our guests regarding these amenities. We're pleased that you found our rooms comfortable and recently updated. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay.Sincerely, Customer Care Team

10/10 Excellent

Candice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here when I go to Disneyland it’s close by, clean, safe, comfy, easy to get around and there’s food places around there. House keeping are always such sweethearts!
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear Candice, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our accommodations, location, and housekeeping staff. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear William, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our lovely accommodations at reasonable rates worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Michelle, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

10/10 Excellent

Trevor

Awesome and clean property. Smooth check in and out. Immaculate grounds!
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Trevor, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our well-maintained property and smooth check-in/check-out services. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to Disneyland! Friendly welcoming people who work there.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Mar 7, 2024
Dear Gregory, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location near Disneyland and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

8/10 Good

Rabia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had a great stay and staff was friendly and nice.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Rabia, we are happy to have served you well at Anaheim Discovery Inn & Suites. It is our pleasure that our rooms match up to the standards you were expecting. Courteous customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Anaheim, with our facilities running at their best.Sincerely, Customer Care Team

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Disney and an affordable price
Stayed 5 nights in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Kiara, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location close to the Disney parks and pocket-friendly pricing. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

6/10 Okay

Hiep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is clean and the overall appearance of the motel is nice. However, upon check-in, the lady at the front desk over charged me by more than $100 and when I asked why. She said "plus tax." A gentleman name Manny came out and noticed that she had overcharged me for an additional night. Manny is much more pleasant than the lady there.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 23, 2024
Dear Hiep, we apologize for the billing discrepancy you experienced during check-in, although our clean rooms and pleasant exteriors worked well for you. We regret the inconvenience caused by the lack of transparent and accurate billing from our end. Your feedback regarding the interaction with our staff will be addressed internally to ensure that we provide consistent and pleasant service to all our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Anaheim Discovery Inn & Suites.Sincerely, Customer Care Team

6/10 Okay

Cailin

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team