Note fondée sur 987 évaluations vérifiées
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié de Montréal
Publié le 14 oct. 2017
Emplacement : Bien situé, à 10 minutes de marche du centre de convention. Une navette fait également le trajet entre l'hôtel et le centre de convention.
Mieux en réalité que sur les photos. J'ai été agréablement surpris, et mieux que ce à quoi je m'attendais.
par un voyageur vérifié de Fitchburg
Publié le 15 juin 2024
A bit run down. Work being done but seems like a little too late.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay at The Inn at Opryland. We hope to have the opportunity to welcome you back again in the future.
par un voyageur vérifié
Publié le 12 juin 2024
Room issues 2 times
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We are disappointed to hear that you experienced room issues. We delight in being able to offer our guests varying room types and room views, depending on their preference. We also empower our Front Desk agents to offer room change options for guests, when available. Thank you again for your comments.
par un voyageur vérifié
Publié le 4 juin 2024
Our room was clean and nice. The facility was lovely and the restaurant on the 1st floor was great! I don’t like that they won’t accept cash but that doesn’t change the experience. Saida at the front desk was awesome! We were told a bus to the Grand Ole Opry was available but it wasn’t and she took it upon herself to get us there without any problems. Her help was truly appreciated! Thank you!
Commentaires de Gestion de l’hôtel
4 juin 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Hi Windy, Please accept our sincerest thanks for this amazing review! We are grateful you selected The Inn at Opryland for your recent stay in Nashville. We are delighted that you were able to enjoy the Opry Backstage Grill during your visit. We are sorry to hear that the Grand Ole Opry shuttle was not available, but are pleased that Saido was able to get you there. We hope to welcome you back during your next trip to Nashville!
par un voyageur vérifié
Publié le 6 mai 2024
Room was comfortable for the short stay we had. Small issue with toilet being clogged. And it took a couple people to come and fix it. But other than that a fine stay.
Commentaires de Gestion de l’hôtel
11 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
We sincerely appreciate the time you took to comment on your recent stay. We apologize for the maintenance issue that you experienced during your stay with us. We appreciate your feedback as we strive to guarantee each guest has a flawless stay.
par un voyageur vérifié
Publié le 30 avr. 2024
Nice hotel
Commentaires de Gestion de l’hôtel
1 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for your kind words; we are so pleased you had a nice stay with us. Please come back and see us again soon!
par un voyageur vérifié
Publié le 27 avr. 2024
Over-all great experience. Restaurant attached to the hotel was not great.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We are disappointed to hear that you were not satisfied with our restaurant, but are pleased to hear everything else was great. It would be our pleasure to welcome you back in the future.
par un voyageur vérifié
Publié le 24 avr. 2024
Na
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay. We apologize that you were dissatisfied and would welcome any feedback. Thank you for being out guest.
par un voyageur vérifié
Publié le 24 avr. 2024
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Hi John!Thanks for the great review. We hope to see you again soon.
par un voyageur vérifié
Publié le 24 avr. 2024
Commentaires de Gestion de l’hôtel
14 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We hope to see you again on your next stay in Nashville.
