Title: Sterling Ooty Fern Hill - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sterling Ooty Fern Hill Hotel in Ootacamund with free valet parking and a steam room ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/6c30dbf0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e193b97a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/064adc1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/238e786a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Privilege Suite | Executive lounge](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/599239bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sterling Ooty Fern Hill offers a quiet mountain retreat with free full breakfast. Guests can stroll through the garden, enjoy coffee at the on-site cafe, or relax on the terrace with mountain views. End your day perfectly with a steam room session. 7.0 Good ## Popular amenities - Bar - Pet-friendly - Room service - Spa - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/145da440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - 220 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/145da440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Premier Room 8.0 Very good 2 reviews ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - 250 sq ft - Sleeps 3 - 1 Double Bed ![Privilege Suite](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e3019342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Suite ### Highlights Separate dining area Separate sitting area Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water - 409 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Valley View Premier Room with Balcony](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e05fe8cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Premier Room with Balcony ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - Sleeps 3 - 1 King Bed ![Valley View Privilege Suite With Balcony](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/f885681c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Privilege Suite With Balcony ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/862df73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bed room Family Suite ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - 620 sq ft - Sleeps 6 - 1 King Bed OR 1 Queen Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/862df73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bed room Family Suite with valley view ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - Sleeps 6 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOoty-Hotels-Sterling-Ooty-Fern-Hill.h981028.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOoty-Hotels-Sterling-Ooty-Fern-Hill.h981028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.39859%2C76.70293&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GN9-bnGc3QV_SjtKncTSkV83rLw=) 73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004 #### What's nearby - Ooty Rose Garden - 16 min walk - 1.4 km - Mudumalai National Park - 16 min walk - 1.4 km - Ooty Lake - 2 min drive - 1.4 km - Government Botanical Gardens - 3 min drive - 2.5 km - Doddabetta Peak - 11 min drive - 7.1 km #### Getting around - Ooty Udhagamandalam Station - 16 min walk #### Restaurants - ‪Shinkows Chinese Restaurant - ‬3 min drive - ‪Adyar Anandha Bhavan - ‬3 min drive - ‪Blooming Garden Cafe - ‬3 min drive - ‪Sree Lakshmi Illam - ‬14 min walk - ‪Fortune Hotel Sullivan Court - ‬3 min drive ## About this property ### Sterling Ooty Fern Hill Upscale hotel located in Fern Hill An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sterling Ooty Fern Hill. For some rest and relaxation, visit the steam room. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks include: - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), concierge services, and luggage storage - Barbecue grills, tour/ticket assistance, and multilingual staff Room features All 175 rooms have comforts such as 24-hour room service, as well as perks like free WiFi and free bottled water. More amenities include: - 2 bathrooms with tubs or showers and free toiletries - 43-inch LED TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/5000000/4220000/4218400/4218323/7b941234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sterling Ooty Elk Hill Kandal - Spa - Parking included - Free WiFi - Restaurant 6.8 50 reviews CA $77 CA $81 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4218323&PinnedHotelID=4218323&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2810000/2807000/2806930/266c95b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group Ootacamund - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 93 reviews CA $111 CA $116 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2806930&PinnedHotelID=2806930&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/190000/182900/182836/53a7d9f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gateway Coonoor Coonoor - 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Free airport shuttle - Parking included - Free WiFi - Restaurant 8.4 Very good 22 reviews CA $39 CA $41 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=5539110&PinnedHotelID=5539110&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Archery - Billiards/pool table - Playground - Steam room ### Family friendly - Arcade/game room - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 floors - Ballroom - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - 2 private bathrooms - Bathtub or shower - Free toiletries - Slippers - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 7:00 PM Contactless check-in available Minimum check-in age: 16 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of INR 2000 per pet, per day Welcoming dogs only 2 total (up to 66 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: INR 2000 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Fernhill Sterling Fernhill Sterling Ooty Ooty Fernhill Sterling Ooty Sterling Fernhill Sterling Fernhill Sterling Fernhill Hotel Sterling Fernhill Hotel Ooty Fern Hill Sterling Holidays RESORT Sterling Ooty Fernhill Sterling Fernhill Ooty Hotel Sterling Fernhill Hotel Ootacamund Fern Hill Sterling Holidays Sterling Fern Hill Hotel Ooty Fern Hill Sterling Holidays RESORT Ooty Fern Hill Sterling Holidays Sterling Ooty Fern Hill Hotel Sterling Ooty Fern Hill Ootacamund Sterling Ooty Fern Hill Hotel Ootacamund ## Frequently asked questions ### Is Sterling Ooty Fern Hill pet-friendly? > Yes, Sterling Ooty Fern Hill allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of INR 2000 per pet, per day. ### How much does it cost to stay at Sterling Ooty Fern Hill? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Sterling Ooty Fern Hill on Dec 1, 2025 start from CA $72.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ooty-Hotels-Sterling-Ooty-Fern-Hill.h981028.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Sterling Ooty Fern Hill? > Self parking and valet parking are free at this property. ### What time is check-in at Sterling Ooty Fern Hill? > Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at Sterling Ooty Fern Hill? > Check-out is at 11:00 AM. ### Does Sterling Ooty Fern Hill provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Sterling Ooty Fern Hill located? > Located in Fern Hill, this hotel is within a 10-minute walk of Lady Canning's Seat and Second World War Memorial Pillar. Muniswarar Temple and Nilgiri Mountain Railway are also within 1 mi (2 km). Ooty Udhagamandalam Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sterling Ooty Fern Hill Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 22 6 - Okay 11 4 - Poor 11 2 - Terrible 7 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 6.0/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### RONAK B Jan 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent. ##### RONAK B Stayed 2 nights in Jan 2022 ### 4/10 Poor #### Hemanth Nov 29, 2022 Disliked: Property conditions & facilities #### Average stay experience The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either. ##### Hemanth Stayed 1 night in Nov 2022 ### 6/10 Okay #### Deepti Apr 24, 2023 Liked: Cleanliness, staff & service, amenities Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money ##### Deepti Stayed 2 nights in Apr 2023 ### 2/10 Terrible #### Deepak Dec 29, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday. ##### Deepak Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Himani Mar 18, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice. ##### Himani Stayed 1 night in Mar 2024 ### 10/10 Excellent #### theja Feb 11, 2024 Excellent Service ##### theja Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Yagnesh Dec 7, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet. ##### Yagnesh ### 6/10 Okay #### Aseem Oct 25, 2022 Disliked: Staff & service, room comfort #### A mixed bag of good, bad and ugly The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay. ##### Aseem Stayed 2 nights in Oct 2022 ### 6/10 Okay #### Rohini Jun 9, 2022 Disliked: Cleanliness, staff & service Dinner buffet is too crowded. Delay in response of staff for anything. ##### Rohini Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Neha Nov 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very Nice Property Proverty is very Nice and hospitality is very good ##### Neha Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Sampath Oct 16, 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities Absolutely horrible horrible access routes to this hotel. Pick any other place. ##### Sampath Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### nilesh Feb 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location ##### nilesh Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller Aug 23, 2019 Liked: Staff & service Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Dec 28, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant ##### Verified traveller Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Gaurav Dec 25, 2018 Liked: Property conditions & facilities Disliked: Staff & service, room comfort The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock ##### Gaurav Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller Dec 24, 2018 Liked: Staff & service Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### ARINDAM Nov 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family visit Great stay ##### ARINDAM Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Davinder Apr 17, 2017 Liked: Cleanliness Disliked: Property conditions & facilities #### Crowded Ooty Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days. ##### Davinder ### 4/10 Poor #### Ken Apr 6, 2017 Disliked: Property conditions & facilities #### Disappointed. Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress ##### Ken ### 6/10 Okay #### Praveen, Chennai, India Mar 28, 2017 Liked: Staff & service Disliked: Cleanliness #### Average Hotel Experience A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service. ##### Praveen ### 8/10 Good #### Verified traveller Dec 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would have been happy to give a 5 star! An excellent property and I think it is one of the best locations in Ooty. Hotel staff are courteous. I would have been very happy to give a 5 start to this hotel. But, they need to improve in their house keeping and check the room appliances throughly before allotting it to the guest. The toilet flush went bad twice, the room heater stopped working on the first day. Yes, the staff attended to those complaints. But, on holiday, who would like to register complaints early in the morning that the flush stopped working, that too twice within a period of 4 days!? In spite of this, I liked the place very much, its location, serene beauty of wide valley that one can enjoy from the window also. ##### Verified traveller ### 8/10 Good #### Pavithra, Chennai Dec 29, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Decent stay We were in Ooty for three nights and four days. Wanted to stay at the Sterling close to race course, but booked Fern Hill by mistake. But there was not much to regret. In fact it worked out great. We were able to take the cabs (arranged by Sterling) to the city as well as stay away from the pollution of Ooty at night. This place is more suited for families with kids/small children. We went during christmas 2015 and the noise of the kids kept us awake for longer than we wanted. Definitely recommend for family with kids. Not recommended for business travelers (no wifi in the room and distance from the city); not recommended for couples without kids. ##### Pavithra ### 4/10 Poor #### Verified traveller Sep 14, 2015 Disliked: Staff & service, property conditions & facilities, room comfort The shower mixer was really bad , either you get really hot water or really cold water . very bad ... ##### Verified traveller ### 8/10 Good #### Rakesh, Delhi Jun 30, 2015 Disliked: Cleanliness #### Not value for money Cleanliness not upto mark ##### Rakesh ### 6/10 Okay #### Vishal , Bangalore Feb 23, 2015 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Hell of a road to get to heaven I thoroughly enjoyed the hotel but had a bad time reaching the hotel. Firstly it is hard to find the hotel then had a hard time getting to it through the worst roads in ooty. Finally when you reach the hotel, its like reaching heaven, broad roads, ample parking, lovely staff, beautiful rooms n view, good food n an overall lovely experience. ##### Vishal ## Expedia's Latest Trends ### Hotels > [B&B Wellington](https://www.expedia.ca/Wellington-Bed-And-Breakfast.d6297760-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [B&B Edmundston - Grand Falls](https://www.expedia.ca/Edmundston-Grand-Falls-Bed-And-Breakfast.d6057910-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Grand Park Kodhipparu](https://www.expedia.ca/Kuda-Vattaru-Hotels-Grand-Park-Kodhipparu.h17786794.Hotel-Information) > > [Hotels with Balconies in Calgary](https://www.expedia.ca/Calgary-Hotels-Hotels-With-Balconies.0-0-d178245-tHotelswithBalconies.Travel-Guide-Filter-Hotels) > > [H10 Madison](https://www.expedia.ca/Barcelona-Hotels-H10-Madison.h21609412.Hotel-Information) > > [Doxie Hotel](https://www.expedia.ca/New-York-Hotels-Doxie-Hotel.h118524.Hotel-Information) > > [Hotel Medici](https://www.expedia.ca/Rome-Hotels-Hotel-Medici.h803362.Hotel-Information) > > [Hotels in Belfast](https://www.expedia.ca/Belfast-Hotels.d6034919.Travel-Guide-Hotels) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Best Western Plus Dryden Hotel & Conference Centre](https://www.expedia.ca/Dryden-Hotels-Best-Western-Plus-Dryden-Hotel-Conference-Centre.h16473.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Hotels with Free Airport Shuttle in Paris](https://www.expedia.ca/Paris-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d179898-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Santiago (SCL)](https://www.expedia.ca/lp/flights/yyz/scl/toronto-to-santiago) > > [Flights from Vancouver (YVR) to Santa Ana (SNA)](https://www.expedia.ca/lp/flights/yvr/sna/vancouver-to-orange-county) > > [Flights from Calgary (YYC) to Kathmandu (KTM)](https://www.expedia.ca/lp/flights/yyc/ktm/calgary-to-kathmandu) > > [Flights from Chicago (ORD) to Madison (MSN)](https://www.expedia.ca/lp/flights/ord/msn/chicago-to-madison) > > [Flights from London (LHR) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/lhr/edi/london-to-edinburgh) > > [Flights from Winnipeg (YWG) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/ywg/yeg/winnipeg-to-edmonton) > > [Flights from Toronto (YYZ) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/yyz/buf/toronto-to-buffalo) > > [Flights from Faaa (PPT) to Paris (CDG)](https://www.expedia.ca/lp/flights/ppt/cdg/papeete-to-paris) > > [Flights from Calgary (YYC) to Lagos (LOS)](https://www.expedia.ca/lp/flights/yyc/los/calgary-to-lagos) > > [Flights from Vancouver (YVR) to Xiamen (XMN)](https://www.expedia.ca/lp/flights/yvr/xmn/vancouver-to-xiamen) > > [Flights from Montego Bay (MBJ) to Boscobel (OCJ)](https://www.expedia.ca/lp/flights/mbj/ocj/montego-bay-to-ocho-rios) > > [Flights from Paris (CDG) to Tunis (TUN)](https://www.expedia.ca/lp/flights/cdg/tun/paris-to-tunis) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) > > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Activities > [Things to do in Aix-en-Provence](https://www.expedia.ca/Things-To-Do-In-Aix-En-Provence.d601680.Travel-Guide-Activities) ### Packages > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)