Exterior
Check availability

Reviews of Berry Hills Resort

3 out of 5
Berry Hills Resort
No 333, Old Ooty, Stone Hill Post, Ooty, Tamil Nadu

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 4 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

ARUNKUMAR

Travelled with family
Nice resort. Bad roads to reach the resort
Nice Location. I stayed for 2 days and had wonderful experience with respect to room service and Restaurant. Travel to the resort in the rocky road is not that great. Would recommend this Resort only if the roads are laid.
Stayed 3 nights in Dec 2020

8/10 Good

Isophrosyne, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort on top of the hill, only 4x4 vehicle can go up and its a adventures experience for newbie trekking lovers. Hotel service is good, to be specific quality of food is excellent kudos to the chef. Few draw backs are there like there is no heater in the room during winter season so its difficult to get acclimatize to weather in initial few hours and hot water service is limited, overall pleasing value for money and friendly hotel staffs especially manager Shankar. I would recommend this place without hesitation.
Stayed 2 nights in Oct 2018
Response from Berry Hills on Oct 30, 2018
Dear Guest Many thanks for your feedback. Your appreciation would definitely be passed to our team.

2/10 Terrible

Veer, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Their website does not say that you need a 4x4 to drive 500 metres to access the hotel through a dirt road. No wifi, except at reception area. No air conditioning or heater. Bathroom has no shower screen or soap holder. Bed linnen is dirty and bed is uncomfortable. Tv does not work at all. Open the curtains and you'll have no privacy. It is very hard to find the hotel. We asked many locals but with no success. We had to ring the hotel and then they sent a 4x4 at a designated place to escort us. I booked this hotel for two nights but survived only the first night. I cannot understand how Expedia accepted to put such a hotel on their website. Do not set your foot there.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Excellent Superior room and good responsive staff. Room with great view of the city. Transportation is taken care by the management any time needed. Overall it was a pleasant stay away from city life.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally avoidable...nothing matches description
This property is located on top of a steep hill and is accessible only via a narrow muddy path. We were in an SUV that kept scrapping on the rocky sides as we were avoiding the steep valley on the other side. The description said : balcony, coffee maker, blah blah... Nothing but four walls and a bed was available. The restaurant too operates minimal fixed hours... So, if you are hungry, you stay hungry as you can't drive out to the city or order food. You can't even walk out as the road is very slushy and slippery. Total waste of money, time and effort.

4/10 Poor

Naveen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing experience
Hotel kitchen staff were very rude and no action taken even after complaints to management. Very bad food, we had bad stomach after having food here. Not worth staying here.

4/10 Poor

Naveen, Jaipur

Liked: Cleanliness
Disliked: Staff & service
Not a good memory
During two nights stay at Berry Hills, I found services not upto the mark including room service & hotel staff Courtsey especially F&B services. Also this being an off-route location, you are charged for everything as it is sought from town and it is really difficult to access the city in absence of your own vehicle.

10/10 Excellent

sagar chaudhary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort to stay in ooty
Beautiful location of resort, can't find any other beautiful location as berry hills. Good service. Pickup & drop off facilities available...

10/10 Excellent

Prashant Tewari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ramesh, Bangalore

Liked: Staff & service, room comfort
Hotel on Hill Top
hotel rooms and food is good, the road to hotel is worst very hard find and go by any vehicle. hotel staff is nice..

6/10 Okay

selvaraju, salem

Liked: Cleanliness, property conditions & facilities, room comfort
relax with nature
Hotel stay was good.it is away from crowd. Hotel ambience and interiors were good.we need to climb small hill to reach the hotel. I was scary when I take up the route for first time.own vehicle or cab is desperate required.hotel location provides the natural view only when you book for superior class . Food is too expensive.

8/10 Good

Nishant, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
picturesque, sereniely indulgent, nature therapy
Nested in the foothill of Doddabetta, Berry Hill is a perfect retreat. The staffs is caring and efficient, chefs' culinary skills are more than satisfactory. The weather is extremely pleasant, excellent view of Nilgiris add to the mystique. Stay at Berry Hills would definitely turn out to be one of the most memorable stays.

4/10 Poor

Niranjan Raj, Chennai

Liked: Cleanliness, property conditions & facilities
Bitter-sweet Berry
The room was amazing on a standalone basis, town view and food were good, but considering the other amenities it scores an Average rating. Location is remote, so own vehicle is mandatory. It was termed as a luxury resort, but getting hot water is a luxury, keep calling them, if you need it before/after the their fixed timings. I was in the Ground Floor, there was a gap between the door and the floor, so cold air blows into the room. They charge you extra for Heater.

8/10 Good

govardhan, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location,nice food
very much satisfied for all the service, the staff and the hotel offered to us. getting upto the top of hill to this location through narrow roads will definately surprise. we had a pleasant stay, food was very good, clean rooms, very friendly obedient staff, nice location away from crowd

8/10 Good

sachin, Nanded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No choice for out going
It is on very remote place, not avilable any vehicle to go outside. And if call any cab, then too high price.

4/10 Poor

Rajiv, Bangalore

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dangerous road to reach hotels
Road to reach hotel is Dangerous, accident may happen any time, food is costly compare to hotel standard and once you reach hotel..difficult to come out

8/10 Good

Subhendu Chandra, Bangalore

Liked: Property conditions & facilities, room comfort
Amazing View
Way in and out road from main road is simply bad. Overall liked the location and enjoyed my stay.