Title: Hoshino Resorts KAI Alps - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19158932&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hoshino Resorts KAI Alps Travelers soak in natural hot springs and mountain adventures at this Omachi Onsen-kyo retreat, where local flavors and outdoor experiences await ## Photo gallery for Hoshino Resorts KAI Alps ![Public bath - Hoshino Resorts KAI Alps (Omachi)](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/a5dd104a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Hoshino Resorts KAI Alps (Omachi)](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/600ffb1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Hoshino Resorts KAI Alps (Omachi)](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/78d542ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hoshino Resorts KAI Alps (Omachi)](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/b0b07747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hoshino Resorts KAI Alps (Omachi)](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/e09a5aad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hoshino Resorts KAI Alps in Omachi Onsen-kyo offers a peaceful retreat with indoor public baths and natural hot springs. Guests enjoy a full breakfast, then relax in warm waters or use the complimentary ski shuttle and storage to hit nearby slopes. ## Reviews 9.2 Wonderful ## Popular amenities - Breakfast included - Parking included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Japanese Style Room with Loft FA4 ![Japanese Style Room with Loft FA4](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/5a3ab802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Loft FA4 ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Bidet Electric kettle Minibar - 449 sq ft - Sleeps 4 - 4 Twin Beds ### View all photos for Japanese Style RA3 ![Japanese Style RA3 | Bathroom](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/68d65f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style RA3 10.0 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Spring water bathtub Bidet Private bathroom Hair dryer Separate bathtub and shower - 463 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Japanese Style Suite FB4 ![Japanese Style Suite FB4](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/936b84b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Suite FB4 ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Bidet Electric kettle Minibar - 641 sq ft - Sleeps 4 - 4 Twin Beds ### View all photos for Japanese Style Room TA3 ![Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/74976c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room TA3 10.0 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Bidet Electric kettle Minibar - 449 sq ft - Sleeps 3 - 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOmachi-Hotels-Hoshino-Resorts-KAI-Alps.h19158932.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOmachi-Hotels-Hoshino-Resorts-KAI-Alps.h19158932.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.53157%2C137.80770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zicXBIjk62XpuPVyg4P0UTP7ns4=) Taira 2884-26, Omachi, Nagano, 398-0001 #### What's nearby - Omachi Onsen-kyo \- 1 min walk \- 0.0 km - Sake Museum \- 8 min walk \- 0.7 km - Shiki Theater Museum \- 3 min drive \- 1.7 km - Hakuba Goryu Ski Resort \- 29 min drive \- 21.4 km - Hakuba Happo-One Ski Area \- 34 min drive \- 25.4 km #### Getting around - Shinanoomachi Station - 12 min drive #### Restaurants - ‪entotu - ‬7 min drive - ‪ねむの木 - ‬4 min drive - ‪ハングリーボックスユキ - ‬6 min drive - ‪Kuni's カントリーキッチン - ‬4 min drive - ‪くんくん亭 - ‬6 min drive ## About this property ### Hoshino Resorts KAI Alps Upscale ryokan near Omachi Onsen-kyo Located close to Alps Azumino National Government Park, Hoshino Resorts KAI Alps provides free full breakfast and an indoor public bath (no minerals). With amenities like a free ski shuttle and ski storage, this ryokan is a great place to hit the slopes. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A free area shuttle and hot springs on site Room features All guestrooms at Hoshino Resorts KAI Alps feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with bidets and free toiletries - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 151 reviews CA $564 CA $696 total Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1773177&PinnedHotelID=1773177&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/43000000/42590000/42583900/42583874/e7cfffa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Kuroyon by IHG Omachi - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 154 reviews CA $181 CA $202 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=42583874&PinnedHotelID=42583874&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/88cbe245.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hakuba Hakuba - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=21641163&PinnedHotelID=21641163&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)](https://images.trvl-media.com/lodging/41000000/40100000/40091200/40091189/584b5da8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Sunvalley Hotel Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 36 reviews CA $502 CA $552 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=40091189&PinnedHotelID=40091189&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/12000000/11610000/11605400/11605354/82f254a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibu Onsen Sakaeya Yamanouchi - Parking included - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 62 reviews CA $620 CA $685 total Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=11605354&PinnedHotelID=11605354&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle up to 22 km - Free train station pick-up and drop-off shuttle from 8:00 AM to 3:00 PM - Train station shuttle at scheduled times, on request - Free ski shuttle - Free self parking on site ### Food and drink - Free full breakfast available daily 7:30 AM to 9:00 AM - Kaiseki meal ### Things to do - Hot springs - Ski storage ### Family friendly - Free area shuttle - In-room refrigerator ### Guest services - Housekeeping (daily) ### Spa - Hot springs - Public indoor bath (no minerals) - Public indoor mineral hot springs (onsen) - Public outdoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hoshino Resorts KAI Alps Inn Omachi Hoshino Resorts KAI Alps Inn Hoshino Resorts KAI Alps Omachi Hoshino s KAI Alps Omachi Hoshino Resorts KAI Alps Ryokan Hoshino Resorts KAI Alps Omachi Hoshino Resorts KAI Alps Ryokan Omachi ## Frequently asked questions ### Is Hoshino Resorts KAI Alps pet-friendly? ### How much does it cost to stay at Hoshino Resorts KAI Alps? ### How much is parking? ### What time is check-in at Hoshino Resorts KAI Alps? ### What time is check-out at Hoshino Resorts KAI Alps? ### Where is Hoshino Resorts KAI Alps located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hoshino Resorts KAI Alps Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 57 8 - Good 13 6 - Okay 6 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Dana Jun 24, 2025 Liked: Amenities, property conditions & facilities Excellent service and the food is amazing. A must stay! ##### Dana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Marta Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is an extremely relaxing onsen. Food and overall service were exceptional. Beautiful setting. ##### Marta Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Doug May 24, 2024 Liked: Staff & service, amenities, property conditions & facilities Food and service were excellent. ##### Doug Stayed 1 night in May 2024 ### 10/10 Excellent #### Chung yee Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, staff are helpful ##### Chung yee Stayed 1 night in Feb 2024 ### 10/10 Excellent #### SC Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service and well maintained property. Free sake from 7-9 pm was a bonus attraction which kept guests happy and entertained. ##### SC Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Lyn Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was perfect from check in to check out. Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located. Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty. The room was spacious and the bathroom with the private onsen was perfect. Our stay was perfect... Highly recommend staying here!!! ##### Lyn Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Li-yin Apr 27, 2024 Liked: Cleanliness, amenities Attentive service. Super spa. Amazing cuisine. ##### Li-yin Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### KIM HUNG Jun 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very attentive, offering a very good service e.g. the staff serving hot sake for guest. ##### KIM HUNG Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### debra Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless. ##### debra Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Wei Chun Apr 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the location, which is 15 min from Ogizawa station for the Tateyama Alpen Route. It has plenty of parking and staff welcomed us at the parking lot and guided us through the entire check-in process. You will have to make request early if you have a preferred dining time for breakfast and dinner. For dinner, it was either 5:30 or 7:30\. There are more options for breakfast but if you check in late, they may be out of spots for certain times. Dinner was very fancy and consisted of multiple small bites. Overall very delicious food and great service. We also love the free activities near the lobby. When we were there, they had rice congee/porridge in the morning, tea in the afternoon and sake in the evening. We also enjoyed the private bath tub in our room since we were traveling with small children. Out of the three hotels we stayed in this trip, this had the "coldest" hot spring at around 40 degrees Celcius, which was perfect for the kids. ##### Wei Chun Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller May 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English. ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kwan Nang Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended for its atmosphere and onsen ##### Kwan Nang Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Mei Kwan May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Good. ##### Mei Kwan Stayed 1 night in May 2025 ### 10/10 Excellent #### carol Jan 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice resort and onsen facilities... the free hot sake event is great especially in winter time However, it will be great to offer more frequent shuttle bus service to nearby JR station :) ##### carol ### 10/10 Excellent #### Alex Dec 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel with Star Service I was deeply impressed by the service offered by KAI Alps staff, which provided us a good memory during our stay at Omarchi Onsen this winter. This is undoubtedly one of the best pick in the Onsen. ##### Alex Stayed 1 night in Dec 2017 ### 10/10 Excellent #### YIZHANG Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### YIZHANG Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### karen Jul 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great from the start of our in room check in. Excellent service from all the staff with special mention to Ochia. Complimentary car park, 6 star half board menu. Both breakfast and dinner were so sumptuous and exquisitely planned! The onsen facilities were fantastic too. My family enjoyed our 2 nights of relax stay enroute to our alpine route. Hoshino hospitality is out of this world! Will defintely stay at Hoshino when we travel to Japan again. ##### karen Stayed 2 nights in Jun 2023 ### 8/10 Good #### SHU FEN Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in takes long time. ##### SHU FEN Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### hoi shan May 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relax ##### hoi shan Stayed 1 night in May 2023 ### 10/10 Excellent #### Hon Lung Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間可能木製品較多,晚上間斷發出令人煩厭的聲音,員工非常親切有禮 用餐體驗非常好 ##### Hon Lung Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sau Man Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 員工服務態度非常好,晚餐第二晚比第一晚好,早餐第二朝比第一朝好,如果可以住3日2夜比較好。 ##### Sau Man Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yuk Ching Jancy Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 高級度假酒店 一泊二食,早餐晚餐都很豐富,環境寧靜,客房大,十分舒適。缺點是級高級低,老人、小孩要小心,以免跌倒。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f7cc8079-5a4f-4b58-be75-7e3e1b6b1186-1745283105457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6fc9fa9d-94f9-41b0-ba6e-153c79ab5d50-1745283105560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/781ba9d3-a9bc-4d07-a095-4cc86b6690ff-1745283105658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0cea336f-fa8f-450b-8695-1e75ca966dc2-1745283105358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuk Ching Jancy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Chingying Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間舒適 泡湯池也很不錯 但地理位置有些偏僻,夏天沒有接駁巴士有點不方便 ##### Chingying Stayed 1 night in Apr 2025 ### 10/10 Excellent #### YUN HUA Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超讚的住宿體驗 冬季期間飯店有提供長野車站往返各一班的接駁車,需提前預約(至慢4天前),也有去白馬五龍雪埸的接駁車,去返各二班,入住時跟櫃檯人員預約,而且雪埸有飯店的休息室,滑累了,有地方可以休息真的很棒。是我們沒有自駕的好選擇,更別提星野集團的優質服務和餐食 ![長野車站到飯店的接駁車](https://a.travel-assets.com/ugc/hotel-reviews/C973852EDA9EEB6B1C354E35EA9C47B96D5AEF5E1739664664831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5E72C962D705CEA06E6369F3F7E55E96FCF22E2D1739664664543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![泡完湯吃冰棒,喝醋真是享受](https://a.travel-assets.com/ugc/hotel-reviews/764D555D2515559956E95A8D222AE6F7FC162D6E1739664664786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![雪場escal placez三樓的飯店休息室](https://a.travel-assets.com/ugc/hotel-reviews/0DE726992AFBE18E55AE271F56C71D9A21BABC6C1739664664691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YUN HUA Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### chiachi Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 下次還會來 ##### chiachi Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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