Beach nearby

Reviews of Best Western Plus Silverdale Beach Hotel

2.5 out of 5
Best Western Plus Silverdale Beach Hotel
3073 NW Bucklin Hill Rd., Silverdale, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1009 reviews" "
Rating 8 - Good. 293 out of 1009 reviews" "
Rating 6 - Okay. 112 out of 1009 reviews" "
Rating 4 - Poor. 66 out of 1009 reviews" "
Rating 2 - Terrible. 32 out of 1009 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with partner
The hallway carpet was not very clean to Me needs new carpet in all the hallways.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kelly, Seqttle

Travelled with partner
Disliked: Staff & service, amenities
The cookies and breakfast were good. Front desk staff could use some hospitality training. Was quite rude to the guest next to me yelling loudly that their credit card was declined and she couldn’t accept the company card on file. Tended to us, but definitely not with a smile at any time during our stay. There was no shampoo in our room and I didn’t bring any because I knew there would be hotel shampoo. When I called for some a maintenance person brought some for the empty dispenser but didn’t install it correctly so no shampoo came out. Day two, no room servicing so I called again for shampoo to be fixed….just wanted clean hair, and was told that maintenance would come. No maintenance. Called again a few hours later and was told Maintenance would come. You guessed it, Nope! First morning we were woken up at 6:30am for a fire alarm. After it was determined that it was a false alarm 45 min later, we returned to our room and tried to do work only to be interrupted by fire alarms every 5-10 minutes for short periods of time. A call to rooms letting people know they needed to test the system would have been nice vs us questioning if it was real or not every time.
Stayed 2 nights in Mar 2024

6/10 Okay

Janet

Business traveller
View was nice, check in staff aren’t friendly, fire alarm went off on the early morning and no one knew what to do.
Stayed 2 nights in Mar 2024

2/10 Terrible

chante

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they treated me like some vagabond and banned me from the property for no reason
Stayed 1 night in Mar 2024

8/10 Good

Janet

Business traveller
Beautiful location right on the water. Room was spacious and comfortable. I will stay again
Stayed 1 night in Mar 2024

8/10 Good

Nury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only inconvenient was a tiny bathroom, super small.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time
Stayed 4 nights in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Brian L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay there.
Stayed 1 night in Feb 2024

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New favorite place in Silverdale!!
Stayed 1 night in Jan 2024
Response from Shawna Cunningham on Feb 1, 2024
Thank you so much for your review. I'm happy you enjoyed your stay. See you on your next trip out to us.Stay safe and God Bless.

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old but is under renovation. The rooms were nice but dated. I’ve stayed there before and I’ll stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Lilly

Liked: Staff & service, property conditions & facilities
I loved the location
Stayed 2 nights in Jan 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was extremely friendly. The room was affordable, clean, and met my expectations.
Stayed 1 night in Jan 2024

6/10 Okay

Christine

Travelled with family
Room was located on the second floor. It sounded like the people above us were going to come through the ceiling, very loud and made it hard to sleep.
Stayed 1 night in Jan 2024

8/10 Good

Minh-Ann

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Stayed 1 night in Jan 2024

4/10 Poor

Rachel

Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice hotel, but their front desk staff member on the day we checked in was rude. No one was at the front, but a sign that read something like “we’ll be back soon.” When she finally showed up about ten minutes later, she said was taking care of a bathroom issue. No “I’m sorry.” By this time, a long line of customers were already waiting to check in. Her mannerisms were short. Then at about 11:45pm, their fire alarm went off. We went down to their lobby - it was cold, wet, & windy outside that night. It took maybe ten minutes for the firefighters to arrive. Maybe five minutes later, we were given the approval to go back to our rooms. I tried going back to sleep, but couldn’t. I had a crappy day the following day. The free breakfast was nice. The staff there were super nice and friendly! Cheery, in fact! I adore the two older ladies who looked after restaurant and made sure the tables were clean and the food abundant.
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sweet friendly clerk at check in. Well lit and maintained outdoors. Clean room. Great view! Decent breakfast. It was ALL good. 🙂
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn, Hughson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jeffrey

Stayed 1 night in Jan 2024

8/10 Good

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here as a staycation. Pool and free breakfast is a must for our family. And this hotel has it all!
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the Best Western Plus (and Silverdale in general). Beautiful views, great breakfast, effective staff, relaxing hot tub, convenient location, and nice and quiet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is being renovated. It’s nice now. Will be even better.
Stayed 2 nights in Jan 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is being renovated. Not sure if that includes the bed but our king bed was old and sunk down in the middle. Worst I've ever slept on. Everything else was good. Breakfast was very good. But, we'll not be back to this hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Nada

Travelled with family
Liked: Staff & service
.
Stayed 2 nights in Jan 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial
Stayed 1 night in Jan 2024

4/10 Poor

Sally

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately, my husband and myself did not have a great experience at this hotel. We end up changing our room three times. 1st rm the toilet did not work, then second rm the TV did not work, third rm same thing, but we just stayed there. Then next morning we went down to have our breakfest, then to find out they were only serving un til 9am, on a holiday!
Stayed 1 night in Dec 2023

8/10 Good

timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

jessicha

Liked: Cleanliness
Stayed 2 nights in Dec 2023

2/10 Terrible

Maureen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We picked the Best Western Plus as we had stayed at two others one in Spokane and one in Sandpoint and it was a good experience. This was not. After checking in we put our luggage in our room and went to visit my sister. Upon returning to the room our card keys did not work so I went to the front desk to inquire why. The front desk informed me they gave our room to someone else who went into our room with all our belongings in so they had to change the key cards. The metal bedframe was sticking out and my husband did not see it and gashed his calf significantly the bedframe was covered by the duvet, and we had to call then help the Maintenace guy to fix it. The eggs at the free breakfast were ice cold . The staff was subpar, and the lobby was freezing. We left a day early and when I tried to convey my displeasure I received a format letter of sorry they did not exceed my expectations. They actually did not even meet my expectations .
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary Breakfast Buffet is top notch at this hotel, both times I have stayed. The staff here is very friendly.
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you so much for your review, appreciate you.So happy you enjoyed your stay. See you on your next stay with us, Stay Safe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable two nights rest. Friendly staff.
Clean and comfortable. Beds, showers good. Excellent location and view. Standard breakfast quite good. The hotel is undergoing some renovation so a few common areas were a bit more ragged than they would be normally.
Stayed 2 nights in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you so much for your review. So happy you enjoyed your stay with us.See you again on your next stay with us.Stay safe.

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you for your review, appreciate you. please let us know how we can make your next stay the best.Stay safe

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank for you review, appreciate you. Happy you enjoyed your stay. See you again on your next stay with us.Stay safe.

10/10 Excellent

shaana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you for your review, appreciate you.See you again on your next stay with us.Stay safe.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you for your review, appreciate you. Please let us know how we can make your next stay the best. Stay safe

10/10 Excellent

Bryce

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you so much for your review, appreciate you.Happy you enjoyed your stay. See you again on your next trip out to see us. Stay Safe

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is Close to everything. There are a bunch of restaurants in the area.
Stayed 1 night in Dec 2023
Response from Shawna Cunningham on Feb 1, 2024
Thank you so much for your review.Happy you enjoyed your stay.See you on your next trip out to see us.Stay Safe

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay
We loved the location and the gorgeous view. We loved the breakfast and the service. I really enjoyed the warm pool and the hot tub!
Stayed 5 nights in Nov 2023

4/10 Poor

Josiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Shawna Cunningham on Feb 1, 2024
Sorry your stay didn't meet your expectations. Please let us know what we can do to make things right.Stay safe.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent, both at check-in and at breakfast. Room was clean and bed comfortable. Setting on water next to trail is fantastic. However, we never could get the TV (Direct TV) to work properly either with remote or buttons on the console. In particular, we were unable to enter channel selections and actually get a picture. WiFi was very weak throughout the hotel. Although I did not have problems with my laptop, I was unable to get acceptable WiFi coverage on my phone and had to switch back to cellular even to read my email.
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay for my early morning doctor's appointment.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Kristan

Stayed 1 night in Nov 2023

10/10 Excellent

L Wes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023