Meeting facility

Reviews of ibis Styles Birmingham Oldbury

3 out of 5
ibis Styles Birmingham Oldbury
999 Wolverhampton Road, Oldbury, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 383 reviews" "
Rating 8 - Good. 123 out of 383 reviews" "
Rating 6 - Okay. 33 out of 383 reviews" "
Rating 4 - Poor. 20 out of 383 reviews" "
Rating 2 - Terrible. 9 out of 383 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Suki

Travelled with family
Liked: Cleanliness, staff & service
Not bad for what I paid
Stayed for 1 night with my son who was competing at a sports tournament the following day locally, so more of a convenience trip/stay. Car park was a little limited though I did manage to park. The appearance from outside was nice and the welcome from the gentleman at the desk was friendly and pleasant, though don't expect there to be a Reception Desk (it was a table and a guy with a laptop)! But got our room key quickly which was good. The bar area looked quite good and general appearance of corridors and the room were OK and the place was clean. I just found there were some little things like pain peeling from some walls and skirting boards, extension leads being used instead of there being sufficient sockets, the TV aerial was a bit dodgy and signal went in and out, stuff like that. The air cooling unit was also not the best (they made a point of stating it was not an air conditioning unit) which made for an uncomfortable sleep (as it was a very hot night). Breakfast in the morning was nice and check-out staff were again pleasant and friendly. Overall, it was an OK stay for what we needed. I have a voucher which meant I paid about £45 for the room that night, which was about right. Would I have paid the full £90 something pounds? Probably not.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark Robert

Stayed 1 night in Sep 2023

8/10 Good

Ellen

Stayed 1 night in Aug 2023

6/10 Okay

Phil

Stayed 2 nights in Aug 2023

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I use this hotel regularly - it is reasonable and the staff are nice and friendly, rooms are good as is the facility
Stayed 1 night in Aug 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient local shops. Staff friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Cheryl

Stayed 2 nights in Jul 2023

8/10 Good

paulette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing . Always keen to help … they couldn’t do enough for us . Breakfast was delicious as was the salmon salmon . The only slight downsize is there was an un pleasant smell in the bathroom .. probably drains ? But it didnt spoil my stay . Will definitely stay again .
Stayed 2 nights in Jul 2023

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff
Stayed 1 night in Jul 2023

4/10 Poor

Phil

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not fabulous IMO
Maybe in was unlucky with my room but I found the room to be lacking anything to make this a “fabulous“ rating. The decor was patched up and tired, the floor was dirty in places and the ‘worn’ designer look was more through neglect than intentional. The bathroom was really the main disappointment with broken tiles, mould and broken fittings. My room overlooked the car park of the JD gym and McDonalds. The noise of the loud exhaust enthusiasts at 4am wasn’t appreciated - no fault of the staff who were very helpful and professional.
Stayed 1 night in Jul 2023

6/10 Okay

jaspreet

rooms were very small
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023

6/10 Okay

Martin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff great, but hotel needs an update
Hotel is a bit dated now, location wise OK for Birmingham short car journey in, it's the 3rd time of staying here over the years and it is definitely showing it's age now, Service wise the staff are great always on hand and always have a smile on their face, that part of the hotel is 10 out of 10. This time though came away itching like crazy after the 2 night stay the rooms do feel very tired and rough around the edges
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
When we arrived the receptionist had to leave for an emergency, leaving the catering/housekeeping team to explain to waiting customers and arrange cover. They kept us informed and supplied us with drinks while we waited. Wayne arrived after a short wait and was very apologetic for the inconvenience. He checked us all in quickly and efficiently. We found the hotel to be clean, comfortable and the room well layed out. Complimentary breakfast had plenty of choice. I cannot praise the staff enough especially Shannon who was very knowledgeable of the area and adviced us of best way to travel to Birmingham. Of course Wayne who had to come in on his day off and cope with the customers that had been waiting to check in and Anj, who I believe is the owner, who came to cover staff shortages. We wouldn't hesitate to stay here again, which we probably will in the near future.
Stayed 3 nights in Jun 2023

6/10 Okay

paul

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK but nothing special to encourage us back again
The few staff we met were very pleasant. Breakfast was quite good - variety was excellent but utensils, glassware and tables were dirty (not just uncleared). Thankfully there were only a handful of guests at breakfast as it would be hell if crowded as the area is small and most seating looked uncomfortable (they'd call it trendy). Our twin bedded room was tiny - not helped by cramming 2 chairs and a stool into it. There was hanging space for 4 items but not a single shelf or drawer to place anything else - I guess they expect business travellers to use their suitcase as storage. There was a bulky and very noisy air-conditioning unit fixed to the window - and if you had the bed which was just 3 inches from it, you were freezing!! The stay was OK but we wouldn't go back again - we'd rather pay an extra tenner and stay at Premier Inn down the road. The late night fire alarm was probably not their fault.
Stayed 1 night in Jun 2023

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
We booked in March hotel.com cancelled this booking the day before by email that went into my junk so no room for us when we arrived. We were offered a room out of commission as it was rain damaged, we were grateful as no option but it stank of damp.
Stayed 1 night in Jun 2023
Response from Anj on Jul 22, 2023
Dear JaneI am so disappointed in this review you have left. I did my best to help find a resolution to your porblem and went above and beyond to make you and your daughter feel welcome.It was no the hotel that had cancelled your stay and nor was it the hotels fault that you did not check your emailsI had hoped that the service you received from us at the hotel would have meant that you did not leave such a bad review. I accomodated you at a time when all of birmingham was full and had no option but to offer the room that was out of serviceat half the price with complimentary drinks tooRegardsAnj MahalGeneral Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mel

Stayed 1 night in Jun 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect for our needs.
We stayed in room 111 and had family staying in other rooms. Every member of staff we met were lovely, friendly and polite. The room was very clean but there was a few things a bit off. Bits of black mould in the shower, silverfish in the bathroom, Bulb missing from the big light on the ceiling and the bedside spot lights way too bright, which made getting ready for a funeral difficult as I am a bit short to be leaning over the bathroom sink to access the mirror. The breakfast was lovely and bountiful there was some nice touches.
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Stayed 1 night in May 2023

4/10 Poor

Avinash

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No house keeping service Bed sheets dirty
Stayed 2 nights in Apr 2023

10/10 Excellent

L

Stayed 1 night in May 2023

10/10 Excellent

Ricardo

Stayed 3 nights in Apr 2023

8/10 Good

Amelia

Stayed 3 nights in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Ray

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs a bit attention to detail otherwise good
Great accomodation as usual apart from the silver fish running around the shower tray,did report these on departure, reception noted and said this will be dealt with. This is a little bit disappointing since this has been our regular hotel to visit whilst visiting our son and family.Apart from that best brekky in Birmingham status confirmed
Stayed 1 night in Feb 2023

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
Bad start good finish
Hotel is reasonably new from its appearance. However despite two separate systems there was no heat working in the first room. Staff were very quick to find an alternative room and offer assistance with moving. General condition and comfort is good plus there is a nice little bar and separate restaurant. The Gym is open to the public and the users don't worry who's cars they block in. In fact the car park is too small for the hotel but I think you can park on the retail park next door. If approaching from the motorway go straight across the island and enter through the retail park, that saves a trip up a busy dual carriageway and a U turn.
Stayed 2 nights in Feb 2023

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Birmingham and out of CAZ
Hotel is very good. Nice bed. Great shower. Friendly staff. Free and easy parking. Many shops at walking distance. Quick access to central Birmingham, but still out of CAZ.
Stayed 1 night in Feb 2023
Response from Anj on Feb 16, 2023
Dear Dimitri, Thank you for your lovely review and feedback Regards Anj Mahal General Manager

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Anj on Feb 16, 2023
Dear Nigel, Thank you for your lovely review and feedback Regards Anj Mahal General Manager

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Older hotel bought by Ibis and basically cleaned up with an Ibis sign screwed on the outside. Not bad at all but not the 'normal' Ikea style newbuild you normally get with Ibis
Stayed 1 night in Jan 2023
Response from Anj on Feb 16, 2023
Dear Richard, Thank you for your lovely review and feedback Regards Anj Mahal General Manager

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Rather disappointing ....
The hotel is very tired which is a shame as could easily be improved. Our room was OK but the mattress was like a rock and very uncomfortable. Nice welcome and friendly staff on the whole ... We were disapointed that when we got back from working an event, we couldn't get a drink from the bar, or even room service, however, it was late so fair enough. We just sat quietly chatting about our evening. We were even less impressed, however, when we were told to go to bed by the night porter so that he could clean where we were sat! We didn't have anything to make a mess with, so I'm sure he could've wiped the table once we'd left! Anyway, we took ourselves off to bed like the good little 50 year olds that we are! The breakfast was surprisingly good but the hot food trays were quite dangerous, falling through the holes when the lids were lifted. You might like to look at this ....
Stayed 1 night in Jan 2023

10/10 Excellent

David

Stayed 1 night in Jan 2023
Response from Anj on Feb 16, 2023
Dear David, Thank you for your lovely review and feedback Regards Anj Mahal General Manager

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Anj on Feb 16, 2023
Dear Daren, Thank you for your lovely review and feedback Regards Anj Mahal General Manager

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2022

6/10 Okay

Sophie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly bathroom
I should have asked for another room but was too tired after a long day working. The bathroom smelled of damp or sewers, very off putting. Bathroom towels were very tatty and thin. Shower had seen much better days, grouting and sealant was gone in places. Not the hotel fault, but the noise from the corridor and other rooms is rather loud. Good job I had some earplugs. On the plus side, bed was comfy, car park is free and location is convenient for the M5, gym on site is a bonus. Next time I will book somewhere else.
Stayed 1 night in Dec 2022

6/10 Okay

Donya

Liked: Staff & service
Disliked: Cleanliness
Staff were friendly and helpful, however we were disappointed with cleanliness! From bedsheets to shower and toilet. The breakfast was ok.
Stayed 2 nights in Dec 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good stay, staff friendly, clean and comfortable and and very nice breakfast with lots of choice. I only slightly marked down the comfort score because I prefer carpet in hotel rooms, but overall a great stay and excellent value for money.
Stayed 1 night in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas shopping
Comfy bed great breakfast good location friendly staff faulty shower
Stayed 3 nights in Nov 2022

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at an even greater price!
Firstly, I would like to thank the staff for looking after us, they were polite and helpful and kept in touch with us from the day before our arrival. The room was comfy and had everything we needed. The breakfast came free with the room, it was a self serve but had everything, from a full English, to pastries, yogurt, dairy free, fruit and cereals. The bar area has comfy seats, which you can use even if you are not drinking. The property is very secure too. We booked our dual room (2 single beds) 14 days before at an amazing £55.49 on Hotels.com, that included breakfast that was pre-paid.
Stayed 1 night in Nov 2022

4/10 Poor

Delroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
On 13.11.2022, I wrote to their WhatsApp - Room 218, IHG, Wolverhampton Road. Your showroom door fell off on me while I was in the shower. This happened at 10pm on 12/11/2022. I moved the door to the corner of the shower. If it was my wife who had gone into the shower first it could have need disastrous. Can I have your explanation for this? It is the first time in 40+ years of visiting hotels and motels all over the globe we've had such a dangerous thing happen. You have my details in your booking system (the name is Pomell). I reported the incident on 13/11/2022 at approximately 10.08am. We just received 3 "oh I'm sorry". Please respond…..” They have not responded.
Stayed 1 night in Nov 2022
Response from Anj on Nov 15, 2022
Dear Mr PomellFollowing your check out we went tot he room and checked the shower door.It was confirmed that because the door had been forced open the runner it slides along at the bottom had broken.Being a hotel we face damages and abuse of property frequently. Most of the time we always digest the cost of this and do not pass on to the guests.The reason no further communication apart from the 3 apologies you received, has been made is that we did not wish to pass on the repair costs to you in the hope that we could maintain a good review score and system.We value reviews and comments that are left by guests on check out and we never not investigate matters or take comments lightly.RegardsAnj MahalGeneral Manager

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic trendy and very comfortable hotel. Friendly and helpful staff and food good Great 2 night stay Thankyou
Stayed 2 nights in Nov 2022
Response from wayne on Nov 17, 2022
Dear Guest ,thankyou for taking time to leave us a great review , we are so pleased to hear you had a great stay and hopefully we see you again in the future kind regards

8/10 Good

Rudolph

Stayed 2 nights in Nov 2022
Response from wayne on Nov 17, 2022
Dear Guest,thankyou for taking time to leave us a review kind regards

10/10 Excellent

Carmen, Montréal-Nord

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Oct 2022
Response from Anj on Nov 1, 2022
Dear KuldipThank you for your wonderful review and scoreRegardsAnj MahalGeneral Manager

10/10 Excellent

Trevor

Stayed 2 nights in Oct 2022
Response from Anj on Oct 27, 2022
Dear TrevorThank you for your reviewRegardsAnj MahalGeneral Manager

8/10 Good

william

Stayed 1 night in Oct 2022
Response from Anj on Oct 27, 2022
Dear WilliamThank you for your review and feedbackRegardsAnj MahalGeneral Manager

10/10 Excellent

Khushroo

Stayed 1 night in Oct 2022
Response from Anj on Oct 27, 2022
Dear WilliamThank you for your review and feedbackRegardsAnj MahalGeneral Manager

8/10 Good

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel, clean, friendly staff, convenient with supermarkets and fast food shops in walking distance. Sound proof between corridors and room to be improved.
Stayed 3 nights in Oct 2022
Response from Anj on Oct 27, 2022
Dear WilliamThank you for your review and feedbackRegardsAnj MahalGeneral Manager