Ratings based on 1,884 Verified Reviews

4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller from Cochrane alberta

Posted 13-Sep-2019
Good location restaurants good but expensive for what was on offer
5 out of 5
by A verified traveller from Florida

Posted 12-Sep-2019
This was a beautiful hotel in a great location! In between the royal mile and the new city. We never had to take public transportation! And so many restaurants and shopping near by!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 9-Sep-2019
5 out of 5
by A verified traveller from Atlin, BC Canada

Posted 7-Sep-2019
I loved this hotel, the room was beautiful and super clean, the bed was very comfy, and breakfast was delicious. I took in a movie in the newly renovated picture house and that was such a cool experience. Will absolutely stay there again
5 out of 5
by A verified traveller

Posted 4-Sep-2019
The Scotsman rooms kept the feel of the old building, but had just the right upgraded modern touches.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 1-Sep-2019
5 out of 5
by A verified traveller

Posted 29-Aug-2019
Great location, beautiful rooms, will definitely be back
Comment from Hotel Management
29-Aug-2019 by Hotel Reception, Hotel Management
Thank you for your feedback! We look forward to welcoming you back.
2 out of 5
by A verified traveller from Boston

Posted 26-Aug-2019
Great location , attractive rooms, unfortunately we had a number of issues with things that did not work properly and were not corrected for our entire stay.
4 out of 5
by A verified traveller

Posted 24-Aug-2019
High Quality hotel. Bathroom was a bit wanting, slow filling and very noisy cistern, shower could be extended further from the wall
Comment from Hotel Management
24-Aug-2019 by Lisa Anderson, Deputy General Manager, Hotel Management
Dear Anon, Thank you for your feedback. I am glad that you enjoyed your stay with us despite some niggles in the bathroom. I do hope you will return in the future.
4 out of 5
by A verified traveller

Posted 18-Aug-2019
Stunning, beautiful historic building. A great location for central Edinburgh- easy 3 minute short cut to Waverley station. We had a very spacious room with lovely comfortable kingsize bed and great bathroom with excellent shower. However there were a few maintenance issues - table in room and dressing table mirror had to be propped up otherwise they fell over: tv signal poor; toilet seat not secure. The breakfast was okay; nothing special in terms of selection. However organisation is somewhat chaotic- the staff are very nice, but can seem overstretched and service slow. Once we had to sit outside breakfast room and wait as there weren’t enough tables, and other times they hadn’t got the ingredients to make the ordered food - eg Egg Royale.
Comment from Hotel Management
21-Aug-2019 by Gregor Thomson, Hotel Management
Dear Anonymous, Thank you sincerely for taking the time to leave a positive review of your recent stay. I'm pleased you found value in our location and amenities! I'll be sure to pass your comments on to the breakfast team, as I am disappointed this seems to be the only aspect lacking during your time here. I do hope you choose the Scotsman hotel in future.