Lunch, dinner, brunch served; American cuisine

Reviews of Varscona Hotel on Whyte

4 out of 5
Varscona Hotel on Whyte
8208 106 Street, Edmonton, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1004 reviews" "
Rating 8 - Good. 300 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ron

Business traveller
Disliked: Staff & service, amenities
Quaint little hotel without a restaurant to serve breakfast, so if you don't want to eat in the morning, this place is for you.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Amarjot

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience of my life. Beds had bedbugs. Got rashes all over my body. Will not recommend this place at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Rocky Mountain House

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Shakira

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Melody on Apr 13, 2024
Hello Shakira , I'm sorry we did not exceed your expectations. We would like to hear your feedback.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serves was exhalent, location was prefect for me.
Stayed 2 nights in Apr 2024

6/10 Okay

Duane

Travelled with partner
Was woken up by the police at 1 am knocking on all the doors of our floor asking to come into room to look for someone of interest. Very disturbing and ruined my sleep
Stayed 1 night in Apr 2024
Response from Melody on Apr 9, 2024
Hello Duane, we are so sorry for the issues this particular evening was not our normal Saturday night .

8/10 Good

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff and service were great. Location is good for shops and restaurants but by 11pm it gets very noisy with people racing cars down Whyte and lots of broken bottles each morning.
Stayed 2 nights in Apr 2024
Response from Melody on Apr 9, 2024
Thank you Alana for the review and feedback.

4/10 Poor

Gail, High Prairie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Great area of Edmonton but parking is two blocks away and the system is poorly explained i.e. no parking slip to put on dash and then you wonder whether you are supposed to pay or NOT! Had to ask twice. Also had to ask about the VIP perk.
Stayed 1 night in Apr 2024
Response from Melody on Apr 9, 2024
Hello Gail , so sorry for the issues with parking and explanation of parking details. Your feedback has been shared with the appropriate team members.

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Ester

Boutique hotel in a walkable neighborhood with stores and restaurants.
Stayed 4 nights in Mar 2024
Response from Melody on Mar 28, 2024
Thank you Ester for the wonderful review and feedback.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Very good boutique hotel in the heart of old Scona. Walking distance to many restaurants and shops. Staff were very accommodating and were able to offer me a quiet room not facing Whyte Ave. However, the parkade and outdoor stairwell was relatively isolated and I felt nervous using it at night after dinner. From inside the hotel, the above ground pedway leading to the outdoor stairwell was hard to find. I was directed to a side exit that led outside to a back alley. I would stay here again with friends but not as a solo traveller.
Stayed 1 night in Dec 2023
Response from Melody on Mar 28, 2024
Thank you Michelle for the feedback . We truly appreciate you taking the time to respond. Your comments have been shared with the appropriate members of our Management team.

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melody on Mar 28, 2024
Thank you Jeff for wonderful review!

10/10 Excellent

Shauna

Travelled with group
Liked: Staff & service, amenities
Very convenient being right on Whyte Avenue. Lots of unique shops, restaurants, etc. Staff was very accommodating and helpful. Beds are comfortable, and we found it very quiet.
Stayed 1 night in Mar 2024
Response from Melody on Mar 28, 2024
Thank you Shauna for the wonderful review and positive feedback!

8/10 Good

Sarah

Liked: Property conditions & facilities
Felt very safe and secure and appreciated the cleanliness.
Stayed 1 night in Mar 2024

4/10 Poor

murray

Travelled with partner
Bed sheets and pillow cases were stained and was not able to control the temperature in the room, was too warm and checked out of the hotel at 3:00 am, will never stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet hotel!
Stayed 1 night in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Jill for the amazing review and feedback!

8/10 Good

Shayne

Travelled with partner
Liked: Staff & service
Love the Whyte Ave location, lots of cool stores and great restaurants within walking distance. Building is a landmark in the area, lived in but still quite a nice place!
Stayed 1 night in Feb 2024
Response from Melody on Mar 23, 2024
Thank you Shayne for the wonderful review and feedback!

8/10 Good

Melanie

Travelled with family, Business traveller
Liked: Staff & service
Friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Richard, Camrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Richard for the review!

6/10 Okay

Priya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities were sup-par. The hot water in the shower took a long time to work. The instructions for the coffee machine were unclear. The overall quality of bathroom amenities was below average.
Stayed 1 night in Mar 2024

8/10 Good

Lorne

Stayed 1 night in Mar 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very centrally located and located close to restaurants and places to walk.
Stayed 2 nights in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Grant for the amazing review and feedback. We appreciate you taking the time to respond!

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Parking and breakfast was extra
Stayed 1 night in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Elizabeth for the review and feedback.

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except for one rude desk clerk. All the other staff were kind and helpful, which was so nice as were there for a child’s medical condition.
Stayed 2 nights in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Andrew for the amazing review. I am truly sorry if one of our team was less than friendly!

10/10 Excellent

Mary

Stayed 3 nights in Mar 2024
Response from Melody on Mar 28, 2024
Thank you Mary for the amazing review!

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel option if you need to be near the university. Many unique shops and eateries are located walking distance from the property. Onsite restaurant is amazing. Rooms are good sized and comfortable. Bathroom is a bit dated but clean and functional. Only complaint I had was the mattress of the king room I was in sagged in the middle and is in need of replacement.
Stayed 1 night in Mar 2024
Response from Melody on Mar 7, 2024
Thank you Toni for the review and feedback. We appreciate you taking the time to respond and hope to see you again!

4/10 Poor

Eileen

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking was a joke.
Stayed 1 night in Mar 2024
Response from Melody on Mar 7, 2024
Hello Eileen, I'm sorry you were disappointed with the parking situation. This is an older area and parking can be a challenge. We appreciate the feedback.

6/10 Okay

Kevin

Stayed 1 night in Mar 2024

8/10 Good

chenming

Stayed 1 night in Feb 2024
Response from Melody on Mar 23, 2024
Thank you so much for the review!

6/10 Okay

Warren

Stayed 1 night in Mar 2024
Response from Melody on Mar 23, 2024
Thank you Warren for the review.

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, and it is a very nice hotel in a great location. The prices are starting to climb a bit high though.
Stayed 1 night in Feb 2024
Response from Melody on Feb 29, 2024
Thank you Jocelyn for the feedback. We hope to see you again!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
They had some water freezing issue while we stayed in January. The hot water was an issue…but this was occurring all over. Edmonton was colder than the arctic circle. The staff and the management were very responsive. I like this hotel. Its older but very accommodating..The location is perfect. Close enough but also far enough from downtown.
Stayed 4 nights in Jan 2024
Response from Melody on Feb 29, 2024
Thank you Richard for the review and feedback! We were so cold that week in January ! We appreciate you taking the time to respond and hope to see you again!

8/10 Good

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Melody on Feb 29, 2024
Thank you Gilbert for the review. We hope to see you again!

2/10 Terrible

chris

Travelled with partner
Disliked: Cleanliness
Rooms Getting run down. Unfortunately there was blood on the bathroom wall in our first room. Second room was ok. Breakfast upgrade you still have to pay $10 for pretty greasy food. Unfortunately the Varscona isn’t what it used to be
Stayed 1 night in Feb 2024
Response from Melody on Feb 25, 2024
Hello Chris, we are sorry about the room issues you experienced during your most recent stay, Your feedback is important and will be shared with the appropriate Managers.

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Whyte. Bonus about the parkade.
Stayed 1 night in Feb 2024
Response from Melody on Feb 25, 2024
Thank you Amanda for the wonderful review and feedback. We look forward to your next visit!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Melody on Mar 23, 2024
Thank you Marc for the wonderful review!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Melody on Feb 25, 2024
Thank you Matthew for the amazing review. We hope to see you again.

6/10 Okay

Jenifer

Travelled with partner
Liked: Amenities
The water did not get hot when wanting to shower. When it did get warm as soon as you pulled lever for shower i would loae the hot water. There was something strange on the closet door.
Stayed 1 night in Feb 2024
Response from Melody on Feb 17, 2024
Thank you Jenifer for the feedback. It has been shared with the appropriate Managers.

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It took 10 plus minutes to get hot water fir a shower.
Stayed 4 nights in Feb 2024
Response from Melody on Feb 17, 2024
Thank you Martin for the feedback.It has been shared with the appropriate Managers.

4/10 Poor

Audra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was wonderful. Property is very outdated and was a bit dirty. Did not feel good.
Stayed 1 night in Feb 2024
Response from Melody on Feb 17, 2024
Thank you Audra for the feedback. We appreciate the feedback. Your comments have been shared with the appropriate Managers.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Melody on Feb 17, 2024
Thank you Mark for the review!

8/10 Good

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities
nice rooms
Stayed 1 night in Feb 2024
Response from Melody on Feb 11, 2024
Thank you Aislinn for the feedback and review!

10/10 Excellent

Tansy

Liked: Cleanliness, staff & service
Property was nice, rooms were very dark.
Stayed 1 night in Jan 2024
Response from Melody on Feb 8, 2024
Thank you Tansy for the lovely review.

6/10 Okay

Kevin

Business traveller
Didn’t like that I had no hot w
Stayed 1 night in Feb 2024
Response from Melody on Feb 8, 2024
Hello Kevin, I am sorry to hear about the hot water. I have shared you comments with the appropriate managers.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and easy check in, lots of shopping and cafes/pubs all around. Great stay.
Stayed 1 night in Feb 2024
Response from Melody on Feb 4, 2024
Thank you Greg for the amazing review and feedback. We appreciate you taking the time to respond and look forward to your return!

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
You can hear every noise from the hallways in your room through the night.
Stayed 1 night in Feb 2024
Response from Melody on Feb 4, 2024
Thank you for the feedback. It has been shared with the appropriate department.