Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
46% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromolathe

Posted 7-Aug-2016
The mattress was terrible. The bathroom was outdated, TV was super old and air conditioner was bodies
2out of 5
by A verified traveller

Posted 28-Jul-2016
Pros: Location close to where I visiting.
Cons: Complete cleansing of hotel and garbage kept up.
Garbage and food from breakfast in a pile the kitchen area at 4:00 in the afternoon during check in. Goops of brown stuff in every corner of the room looked to be pest control paste or similar. Every Corner on the ceiling. Room had a very musty smell that never went away during the 4 days we were in and out of the room. If I was staying in the room with my wife and kids I would not have stayed there.
4out of 5
by A verified traveller fromWichita KS

Clean and affordable

Posted 26-Jul-2016
My stay was great. The staff was very friendly and helpful. I didn't rate them perfect on the service because I would have liked to checked in a little bit early because we were not going to be back to the hotel until midnight. They didn't have any rooms available at 1:45pm which was completely understandable. The location was convenient to I-35. The hotel sits in front of the now defunct Great Plains Mall so there wasn't much traffic by the hotel. Parking was easy. The hotel is a bit outdated but clean. My room was sufficient and comfortable. The bathroom was immaculate and the shower was pleasant. I had a small microwave and fridge which I did not utilize. The breakfast looked decent but I had brunch in Overland Park so did not partake. Nothing fancy but a great place to stay for the price. I would choose this location again for a quick weekend getaway.
1out of 5
by A verified traveller

Posted 16-Jul-2016
We were not pleased. Will DEFINITELY NEVER stay there again. Pulled up to a bunch of creepy looking people outside, right beside the front door, smoking and talking loudly. Only to find that one was the front desk clerk. She then followed us in and upon looking up our reservation, grabbed the phone and said she'd be right back. She took the cordless phone and went outside for over ten minutes During this time several of the suspicious looking people from outside came in and asked if anyone had helped us. She came back in and was on the phone and the computer. Then told us that she had only been there two days and had accidentally given our room away. She proceeds to tell us that she was going to give us a suite to make up for their error but it would take 20-25 to clean it for us. (Why at 9:30pm had it not been cleaned yet from the last guest?). We quickly declined due to being exhausted from working all day then traveling. Took about another ten min for her to get us checked in to our room. The room was gross. Stains on pillows, carpets felt sticky smelled musty. Definitely not a refreshing feeling to finally get into this room. The toilet paper had about 6 squares left on the roll and bathroom was dingy/not fresh and had again a sticky/dirty feel in the tile. Spend the extra money on a decent hotel in the area. Lesson learned here. I felt unsafe upon arrival and had my husband not been with me I would have left at that point. The whole experience was not a good one.
2out of 5
by A verified traveller

Poor hotel condition and service

Posted 15-Jul-2016
Pros: Nothing
Cons: Cleanliness and staff training in manners and customer service.
Location: Close to medical facilities.
An hour to check-in, dirty run down room, broken TV, breakfast offering was coffee and toast. The hotel staff is non-existant and constantly out of the building on a smoke break. Avoid this hotel.
2out of 5
by Max fromHenderson Tx

Won't be back

Posted 16-May-2016 on Hotels
Lobby was very warm and musty smelling. The room was clean but needed maintenance, light was out in shower, walls had lots of skiff marks, and the mattress was like sleeping on plywood.
3out of 5
by Ray

This traveller left a rating score only Posted 16-May-2016 on Hotels
2out of 5
by A verified traveller

Posted 3-May-2016 on Orbitz
If not for the no cancel no refund clause, we would have left. Because of the uncomfortable and dirty room we left as soon as we got up, so can't comment on free breakfast. First clue, only 5 cars in parking lot-LA Quinta next door lot was full.
4out of 5
by A verified traveller fromolathe, ks

nice hotel close to the highway

Posted 25-Apr-2016 on Orbitz
It's not your 4 Seasons but was much better than I had expected based on past reviews. It could have some updating done but didn't feel like I was staying in a dump.
3out of 5
by A verified traveller

Poor breakfast

Posted 19-Apr-2016 on Hotels
Hotel was okay, but I was disappointed in the breakfast.