Ratings based on 327 Verified Reviews

2.9 out of 5
40% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Posted 13-Jan-2018
Had to check out early. clerk stated I would only be billed for days stayed. billed us for the week
1 out of 5
by A verified traveller

Terrible Experience

Posted 12-Dec-2017
Pros: nothing.
Cons: everything.
the Room we stayed in had a damaged remote control and the TV wouldn't work, called the front desk and she disconnected me and never bothered to call back. The hot and cold water were plumbed backward and the actual handle for the shower came off in my hand while scalding water was shooting out of the shower head. I will never stay here again. We let the front desk know in the morning what took place and we were given a blank stare and half hearted apology.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2017
good value. quiet stay staff was helpful in finding nearby resterant
3 out of 5
by A verified traveller

Needs maintenance work.

Posted 14-Nov-2017
Needs a lot of maintenance work. Facilities are rundown and need general overall repairs. Bed and shower were clean, which is what is most important to me.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2017 on Hotels
1 out of 5
by A verified traveller

Roaches, gross pool

Posted 2-Oct-2017 on Hotels
It was infested with Roaches room 132... then they try to move us to another room only 4 doors down that was just as nasty. The pool was cloudy with dirt on the bottom. The front desk man printed me a paper wrote on it to refund me but yet when I called hotels.com the hotel refused to refund me! However, hotel.com refunded my money an they will fight with the hotel for their refund. I do have video an pictures an no we did not swim either. .. gross. Will never go back!
2 out of 5
by A verified traveller

Posted 25-Sep-2017 on Hotels
Went for my wife's 50th class reunion and was not pleased with the hotel at all. Some of the rooms had bugs, our room had no refrigerator, the first room we was given had water on the floor in the bathroom and the towel on the shower was sopping wet. The second room we was given had no refrigerator and the air conditioner didn't work as good as the first room. The breakfast was the worst ever that I had stayed in hotels offering breakfast. I will never stay at this hotel again and won't recommend it to anyone.
4 out of 5
by Sally

This traveller left a rating score only Posted 22-Sep-2017 on Hotels
4 out of 5
by A verified traveller

Posted 11-Sep-2017 on Hotels
Beds were comfortable. Clean room and bathroom. Good shower. One negative was breakfast. It was very basic with only waffles and pre packaged eggs for hot meal. This needs to be expanded.
Comment from Hotel Management
15-Sep-2017
Thank you kindly for taking a minute to write and appreciate the positive remarks. You are right about our breakfast being basic I prefer scrambled eggs, sausage, potatoes but we are limited by franchise dictates. Thank you for your business. Shawn
3 out of 5
Recommended
for Everyone
by A verified traveller from Wichita, Ks.

Ok hotel

Posted 3-Sep-2017
This hotel was better than some of the reviews I read. It is in need of update on the 1st floor that we stayed. Staff was friendly. Continental breakfast was good and there was a lot of choice for breakfast eater..
Comment from Hotel Management
8-Sep-2017 by Shawn, Hotel Management
Paula thank you kindly. While we are not a 4 star upscale property we make every effort to take care of our guests and keep the place clean and offer a decent breakfast. We are putting in Simmons Beautyrest Pillow top mattresses, new carpet, new furniture and fresh coat of paint to all rooms. Appreciate your business and comments are taken to heart and acted upon. Thanks