Ratings based on 271 Verified Reviews

2.9 out of 5
41% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromKansas City

Not good

Posted 19-Feb-2017
I won't stay here again...there's a reason why the parking lot is empty.
1out of 5
by A verified traveller

Poor Management

Posted 4-Feb-2017
Pros: Nothing
Cons: Customer service
Location: Easy access to the highway, lots of places to eat, etc.
Shortly after we checked into our room another guest was made a key to our room and walked in while we were changing for the pool. We confronted the front desk and were told "I didn't know I could make more than one key for a room or even check the same room out to two people". We asked to speak with a manager to see what could be done as this was unacceptable. We still have yet to hear from the manager even after leaving a voicemail and stopping by the desk at various times both days we stayed. The pool was supposed to have a hot tub but it was removed and the pool itself was freezing. Would not recommend this to anyone else for poor quality of service.
2out of 5
by A verified traveller

Room condition

Posted 29-Jan-2017
Pros: Mattress was comfortable. Good breakfast selection.
Cons: Just pay more attention to room repairs/conditions.
No drain plug in sink; left side of window curtain was hanging down; two burn marks in carpeting (assuming cigarette burns); apparent burn marks on both bedside stands; dirty mirror in main room with hand prints on it as well as splash marks; fitted sheets weren't pulled under mattress; old CRT TV but worked okay; loose armrest on chair.
1out of 5
by A verified traveller fromKansas

Doesn't refund book at your own risk.

Posted 5-Jan-2017
Canceled my reservations in November and never refunded my money...
2out of 5
by A verified traveller

A reason for the low price

Posted 10-Dec-2016
Pros: Personnel
Cons: Burned out parking lot lights making it scary dark for parking; towels felt like sandpaper; minimal breakfast bar even for a Days Inn; gnat problem
Location: Slight problem finding it because the lot is so dark as was the street leading to the hotel; Mall next door being demolished
Burned out parking lot lights making it scary dark for parking; towels felt like sandpaper; minimal breakfast bar even for a Days Inn (not even brown sugar or raisins for the bland oatmeal); gnat problem in the room; very slow WiFI; but the personel from the front desk to the cleaning people were exceptionally nice and very helpful
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Nov-2016 on Hotels
1out of 5
by A verified traveller fromUS

Hotel has outlived its usefulness.

Posted 26-Nov-2016
Pros: The shower was the only thing.
Cons: Renovate!
Location: Shopping center closed down. This hotel was once used for family members who had a patient at the Olathe Medical Center.
Shabby conditions. Bad paint, doors don't fit right, breakfast food terrible, carpeting needs replacing. We won't stay there again. We used to once upon a time but never again!
5out of 5
by A verified traveller

Convenient hotel

Posted 13-Nov-2016 on Hotels
I felt the sheets weren't really clean. Everything else was good. Staff was friendly and helpful.
4out of 5
by A verified traveller

Posted 6-Nov-2016 on Hotels
It was a good place to stay. We arrived around 2:30 am, I could hear the desk attendant snoring in a breakroom. I rang the bell that was on the check-in desk several times with no response. I had to call the motel phone in order to wake up the attendant. Other than that all was ok