Ratings based on 238 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromT

Lovely setting on the lake.

Posted 8-Jan-2017
Pretty views of the lake. Room well equipped, beds comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller

Quiet New Years getaway

Posted 6-Jan-2017
We were delayed by a snow storm which closed the pass for many hours, we emailed the resort to let them know we'd be unable to check in as scheduled. Upon arrival the next day the staff had already changed our reservation so we didn't have to pay for the missed day and we were able to stay an extra day later ! Great service!
4out of 5
Recommended
for Everyone
by A verified traveller fromVancouver, BC

Beautiful room with lakeview

Posted 1-Jan-2017
Pros: Very clean room with comfortable beds. Full kitchen with everything we needed. Friendly, helpful staff.
Cons: At the time of our stay, the hot tub was not working properly. The temperature was much too high and jets were not working.
Location: Nice boardwalk and waterfront walking path. Convenient location with quick access to highway. 5 minutes to Summerland and 10 minutes to Penticton.
Very nice room with everything we needed. Our stay was during the winter season.... quiet and relaxing.
4out of 5
Recommended
for Business Travellers
by A verified traveller fromWA state

Well appointed hotel

Posted 2-Dec-2016
Nice spot on the lake, very clean and comfortable rooms.
5out of 5
Recommended
for Everyone
by A verified traveller

Clean, roomy and quiet

Posted 21-Nov-2016
We went off season, and the hotel was quiet. Room was incredibly spacious and clean. We had an infant with us and the staff selected a child friendly layout. Couldn't have had a better experience.
4out of 5
Recommended
for Couples
by A verified traveller

Posted 14-Nov-2016
Location: at this time of the year we enjoyed just relaxing and had a lovely massage at the spa
we upgraded to a one bedroom suite. It was very clean and we had a partial lake view.
5out of 5
Recommended
for Everyone
by A verified traveller

Pool View

Posted 14-Nov-2016
Got upgraded to a pool view room, the room was spacious and amazing. It has the view of the pool and the lake altogether. July, our front desk staff was amazing. We will be back for sure and recommend this hotel to friends and family!
4out of 5
Recommended
for Everyone
by A verified traveller fromUS

Beautiful!

Posted 31-Oct-2016
We stayed as a family of 4 (2 little, little ones) and the one bedroom was a perfect size for our bike/wine three night stay. The pool and gym are a+, and the location is fabulous- on the green belt walkway. My only complaint was with the staff- nice enough, but didn't meet our needs- on the phone ordering dinner so we had to wait to check in, hard to reach e questions on the phone, didn't have the right maps, totally unhelpful about where to bike.
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing Stay! Very much a quiet Getaway!

Posted 27-Oct-2016
Pros: Room Amenities, River side, walk ways, pool area, service, just comfortable to relax.
Cons: I had to leave!
Location: Marina, River, walk ways, restaurants, Ice Hockey is close by!
Every room has the same level of excellence and amenities that I could tell. Very comfortable, service was excellent, location was a bit remote, but if you're looking for a small place on the river to get away, I'd suggest it. We were there actually for my sons hockey tournament. It was an amazing stay and felt more of a vacation than why we were there. Highly recommended.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Oct-2016
nice location hotel was clean and staff were excellent was Oct and heat is set at 20 deg cel and will not go lower so rooms were hot at night