Ratings based on 483 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from calgary, Alberta

Clean, comfortable and well managed condo

Posted 23-Apr-2017
This was a great home base for our family of four for 4 days. Quiet rooms, super clean and bright! The kitchen had everything we needed for several meals except a cookie sheet. The hotel staff were very responsive and the setting was beautiful! We Would definitely stay again. Summerland is a sweet town offering lots of natural beauty, great hikes (Giant Head Park) and easy travel distance to larger centres. Loved the Beanery Cafe and coffee shop!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice 3 day relaxing wine trip

Posted 28-Mar-2017
Pros: The bed and the friendly staff.
Cons: A map when arriving of the whole complex.
Location: Winery's and and the sights along with some great food mostly at the Winery's.
The nights were quite as it was the beginning of the season the lake view and walks were excellent. The room had everything you needed strong easy access to the WiFi. Everything was clean and the bed was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Abbotsford, BC

Great location. Close to the beach.

Posted 21-Mar-2017
Our stay was great! The bed was sooo comfy!! We stayed in a one bedroom suite and it was very spacious. The staff went above and beyond. Thank you Lexi, Megyn and the outstanding housekeepers. ❤️
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Loved our stay

Posted 17-Mar-2017
We drove in and had a terrible drive So were tired, they checked us in promptly and gave us an upgraded room !! Totally surprised us and made our stay so enjoyable Will be back
3 out of 5
Recommended
for Everyone
by A verified traveller

close to town. . veery small bedrooms

Posted 13-Mar-2017
Clock and night light in bathroom didn't work. very loud from Neighbors ...
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Very nice facilities

Posted 25-Feb-2017
More hotel than expected! Nice kitchenette in room, good amount of space, clean, comfortable. The only issue we had was our tv didn't work, but the front desk was able to fix it before we came back from dinner! Lovely stay, recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
Friendly and helpful staff, clean room and gorgeous location
3 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice room with a great view

Posted 16-Jan-2017
Initial observations of room were good but so realised there was a lack of supplies like bar soap and toilet paper. No bar soap for shower. Empty roll in toilet paper holder and only one spare. Fireplace advertised was electric not real. Drawer in cabinet was broken. One of two vertical clothing cabinets had no hangers on the bar. So you could only hang clothes in one. Silverfish in tub. Smashed my toes into a solid wood surround at the base of the bed that stuck out about two inches around the perimeter. Dangerous thing! Type of murphybed in place that looks like it had never been cleaned behind it ... See photo.
5 out of 5
Recommended
for Everyone
by A verified traveller from T

Lovely setting on the lake.

Posted 8-Jan-2017
Pretty views of the lake. Room well equipped, beds comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet New Years getaway

Posted 6-Jan-2017
We were delayed by a snow storm which closed the pass for many hours, we emailed the resort to let them know we'd be unable to check in as scheduled. Upon arrival the next day the staff had already changed our reservation so we didn't have to pay for the missed day and we were able to stay an extra day later ! Great service!