Ratings based on 481 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromAbbotsford, BC

Great location. Close to the beach.

Posted 21-Mar-2017
Our stay was great! The bed was sooo comfy!! We stayed in a one bedroom suite and it was very spacious. The staff went above and beyond. Thank you Lexi, Megyn and the outstanding housekeepers. ❤️
4out of 5
Recommended
for Everyone
by A verified traveller fromT

Loved our stay

Posted 17-Mar-2017
We drove in and had a terrible drive So were tired, they checked us in promptly and gave us an upgraded room !! Totally surprised us and made our stay so enjoyable Will be back
3out of 5
Recommended
for Everyone
by A verified traveller

close to town. . veery small bedrooms

Posted 13-Mar-2017
Clock and night light in bathroom didn't work. very loud from Neighbors ...
5out of 5
Recommended
for Everyone
by A verified traveller fromM

Very nice facilities

Posted 25-Feb-2017
More hotel than expected! Nice kitchenette in room, good amount of space, clean, comfortable. The only issue we had was our tv didn't work, but the front desk was able to fix it before we came back from dinner! Lovely stay, recommend.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
Friendly and helpful staff, clean room and gorgeous location
3out of 5
Recommended
for Everyone
by A verified traveller fromM

Nice room with a great view

Posted 16-Jan-2017
Initial observations of room were good but so realised there was a lack of supplies like bar soap and toilet paper. No bar soap for shower. Empty roll in toilet paper holder and only one spare. Fireplace advertised was electric not real. Drawer in cabinet was broken. One of two vertical clothing cabinets had no hangers on the bar. So you could only hang clothes in one. Silverfish in tub. Smashed my toes into a solid wood surround at the base of the bed that stuck out about two inches around the perimeter. Dangerous thing! Type of murphybed in place that looks like it had never been cleaned behind it ... See photo.
5out of 5
Recommended
for Everyone
by A verified traveller fromT

Lovely setting on the lake.

Posted 8-Jan-2017
Pretty views of the lake. Room well equipped, beds comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller

Quiet New Years getaway

Posted 6-Jan-2017
We were delayed by a snow storm which closed the pass for many hours, we emailed the resort to let them know we'd be unable to check in as scheduled. Upon arrival the next day the staff had already changed our reservation so we didn't have to pay for the missed day and we were able to stay an extra day later ! Great service!
4out of 5
Recommended
for Everyone
by A verified traveller fromVancouver, BC

Beautiful room with lakeview

Posted 1-Jan-2017
Pros: Very clean room with comfortable beds. Full kitchen with everything we needed. Friendly, helpful staff.
Cons: At the time of our stay, the hot tub was not working properly. The temperature was much too high and jets were not working.
Location: Nice boardwalk and waterfront walking path. Convenient location with quick access to highway. 5 minutes to Summerland and 10 minutes to Penticton.
Very nice room with everything we needed. Our stay was during the winter season.... quiet and relaxing.
3out of 5
by Matthew T

Partial Lake View = Lame Lake View

Posted 24-Dec-2016 on Hotels
I paid extra money for a partial lake view, as the pictures looked decent on the website. It was rather underwhelming as it wasn't much of a view. I would have rather settled for less with no view instead, or have paid for a better view. Also, I was not a fan of "requesting room service". I've never stayed at a hotel where they don't make your bed or clean your room unless you request it. I thought that was odd. Other than that, was a great comfy room! Everything you need for a kitchen. Very nice building.