Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location central to everything

Posted 6-Feb-2016
Went for a volleyball tournament. Right across from Orchard Place mall and central to all amenities. Helpful staff. Kids loved the indoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver,bc

Great hotel, close to mall

Posted 2-Feb-2016
Great time! Hotel is close to mall and lots of food. Pool was awesome. Bed could be comfier
4 out of 5
by A verified traveller from Vancouver BC

Easy access to business and shopping.

Posted 25-Jan-2016
Pros: Easy and convenient acess to business
Cons: Hotel website clearly indicates complimentary high speed internet acess. Inquiries and complaints gets you an option to upgrade for $6
An older traffic oriented hotel..updated but still shows its history. Significant room and street noise exposure. Mediocre food retailers and bar. Questionable parking area but value priced.
4 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Central location. Right across from the mall.

Posted 24-Jan-2016
It was an overall good experience. No elevator in the hotel though. The staff were friendly and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2016
all good.
4 out of 5
Recommended
for Families
by A verified traveller

Great location-close to shopping and movie theatre

Posted 29-Dec-2015
Pros: location
Cons: needs some décor around the pool area
Location: across the street from large shopping mall, close to many restaurants and movie theatres.
Room was cozy, quiet and clean. Location was excellent as it was close to many amenities
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Skiing at Big White, BC

Posted 25-Nov-2015
Pros: Location
Cons: Hall ways, elevator.
Location: Shopping, eating out, skiing/snowboarding
We stayed at this hotel while vising Kelowna, BC to go skiing at Big White Ski Resort. The hotel is located in very comfortable spot for shopping, eating out, and getting to the high way. The hallways could be improved, and there are no elevators so you have to carry your own stuff upstairs. The staff is very friendly and helpful. We enjoyed our stay at this hotel. There is Denny's restaurant on the bottom of the hotel (awesome).
4 out of 5
Recommended
for Business Travellers
by Steven

This traveller left a rating score only Posted 10-Nov-2015 on Hotels
2 out of 5
by A verified traveller

Sandman Kelowna

Posted 4-Nov-2015
Great pool and hot tub. Street level room left lots to be desired. Beds were uncomfortable. Ordered a queen, received what looked like two twins. Shabby, sand mans are normally better.
4 out of 5
Recommended
for Couples
by Deb from Alberta

Second time here

Posted 1-Nov-2015 on Hotels
I have stayed here twice now, fantastic location, reasonable price. I was excited that there was a balcony and even confirmed with hotel personnel checking us in, only to find out that we could not see anything but all the ducting, venting and ugliness of the roof of the adjoining restaurant. Not impressed, did not sit out there at all. It was very loud from all of that as well. This was not a busy time of year for them so I am sure that there would have been a better room. This was the king suite room in the tower. The last time I stayed there, had a wonderful room with a view of mountains and street…loved it!