Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from BC

Nice hotel close to shops and restaurants

Posted 28-Apr-2016
The bar is not great but the rest of the hotel is nice. We were in the tower and it suited us as we had a balcony.
4 out of 5
by A verified traveller

Agradable. Limpia y bien organizada la habitación.

Posted 20-Apr-2016
Muy tranquilo. Descansamos. Limpio con un área de piscinas muy bien acondicionada.
4 out of 5
by A verified traveller from Wilson&Harmsma

Nice Tower Room right across from the mall.

Posted 16-Apr-2016
Had a lovely stay at the Sandman and loved the pool and hot tub set up. I would definately recommend this place. It was kind of neat and maze like.
3 out of 5
by A verified traveller

Smells like Dennys

Posted 16-Mar-2016
Smells like Dennys . Front desk staff disaapeard for 30 mins during checkout No I don't want to say more.
5 out of 5
by A verified traveller

In visiting family

Posted 14-Mar-2016
Everything was great, only complaint was the bed was way too soft for my liking.
5 out of 5
by A verified traveller from Colborne, ON

Posted 12-Mar-2016
Pros: Clean, comfortable room with plenty of space.
Check-in lady at front desk was especially helpful with directions to local attractions.
3 out of 5
by A verified traveller from Van

Been a few times now

Posted 4-Mar-2016
I have been to this hotel twice now. The staff are good. This time around though my room wasn't as clean as I would have liked. Felt like sheets weren't changed once I arrived. I spoke to the maid and this was resolved but I should have had too.
2 out of 5
by A verified traveller from calgary ab

no place to stay

Posted 4-Mar-2016
Cons: parking, rooms need to be redone(top to bottom)
holes in the windows, lots of street noise, could hear everything in the adjoining rooms
5 out of 5
by A verified traveller from calgary

Kelowna trip

Posted 22-Feb-2016
Pros: everything was good, free WFI which worked well.
it has a great pub and Denny's for breakfast. it was easy to park, good location and great staff.
4 out of 5
by A verified traveller from Sicamous

Very Nice Hotel - Perfect Location for our needs

Posted 22-Feb-2016
Pros: The access and acceptance for our Dogs The restaurant and Lounge The Price
Cons: The shelf behind the microwave was very dusty - The mirror in the bathroom was not clean - We only had one water glass, Not enough Cream and sugar.
Location: Good location for the things we had to do - Very central to everything
This Hotel was perfect for what we required - The staff was very helpful in locating our room for easy access with our dogs. We enjoyed our stay very much - Coffee was available in the room with easy access to their Restaurant. We definitely would stay there again and would definitely recommend it. The price was very much appreciated.