Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromrossland

Good location.

Posted 14-May-2016
Room was ok. Air conditioner was loud overnight. Not worth the money. Staff was very friendly and helpful.
4out of 5
by A verified traveller fromBC

Nice hotel close to shops and restaurants

Posted 28-Apr-2016
The bar is not great but the rest of the hotel is nice. We were in the tower and it suited us as we had a balcony.
4out of 5
by A verified traveller

Agradable. Limpia y bien organizada la habitación.

Posted 20-Apr-2016
Muy tranquilo. Descansamos. Limpio con un área de piscinas muy bien acondicionada.
4out of 5
by A verified traveller fromWilson&Harmsma

Nice Tower Room right across from the mall.

Posted 16-Apr-2016
Had a lovely stay at the Sandman and loved the pool and hot tub set up. I would definately recommend this place. It was kind of neat and maze like.
3out of 5
by A verified traveller

Smells like Dennys

Posted 16-Mar-2016
Smells like Dennys . Front desk staff disaapeard for 30 mins during checkout No I don't want to say more.
5out of 5
by A verified traveller

In visiting family

Posted 14-Mar-2016
Everything was great, only complaint was the bed was way too soft for my liking.
5out of 5
by A verified traveller fromColborne, ON

Posted 12-Mar-2016
Pros: Clean, comfortable room with plenty of space.
Check-in lady at front desk was especially helpful with directions to local attractions.
3out of 5
by A verified traveller fromVan

Been a few times now

Posted 4-Mar-2016
I have been to this hotel twice now. The staff are good. This time around though my room wasn't as clean as I would have liked. Felt like sheets weren't changed once I arrived. I spoke to the maid and this was resolved but I should have had too.
2out of 5
by A verified traveller fromcalgary ab

no place to stay

Posted 4-Mar-2016
Cons: parking, rooms need to be redone(top to bottom)
holes in the windows, lots of street noise, could hear everything in the adjoining rooms
3out of 5
by A verified traveller

Kelowna trip

Posted 23-Feb-2016 on Hotels
Clean hotel but air conditioning was loud and bed was not as comfortable as other hotels