Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from Vancouver, BC

Secluded hotel close to restaurants and shopping

Posted 26-Aug-2015
Pros: The rooms are clean and comfortable. The indoor pool and indoor balconies gives the hotel a resort-feel.
Cons: Better soundproofing for rooms
Location: There are many restaurants (Joey's, Boston Pizza, Moxie's, Cactus Club, etc.) and attractions that are nearby (The Jammery, Kangaroo Creek Farm)
Booked this hotel because it was within my price range is walking distance from a shopping mall, grocery stores, and restaurants. I had a room overlooking an indoor pool with a carpeted balcony, which made it feel secluded. However, the room I had was a bit small (one queen sized bed). The rooms are not sound-proof - I could hear doors slamming and people having conversations outside.
4 out of 5
Recommended
for Everyone
by A verified traveller

Right choice!.

Posted 25-Aug-2015
Perfect and suits the purpose of our stay. Conviniently located close to malls and restaurants...
2 out of 5
by A verified traveller

Posted 24-Aug-2015
First room had smoke smell. Then they tried to move us to a basement room which smelled of chlorine. Hotel shows lots of signs of wear.
2 out of 5
by A verified traveller

Mediocre Experience

Posted 24-Aug-2015
Awful room by the pool, no outside window, dark, musty, strong chlorine stench inside room, outdated.
1 out of 5
by A verified traveller

Posted 23-Aug-2015
Room was out dated bathroom was small dark and not the clean to my standards
2 out of 5
by A verified traveller from e

Very noisy room at night

Posted 21-Aug-2015
I got room close pool all night buzzer bill make noisy
2 out of 5
by A verified traveller

Much better hotels in Kelowna

Posted 20-Aug-2015
I had the worst experience I had in Kelowna. I travel to Okanagan 3-4 times a year for work. I have stayed at many hotels in that region. I have never stayed at a place where i felt uncomfortable and disappointed. from the moment we checked in to the minute we checked out it was the worst experience. The staff are rude and not pleasant to deal with.
4 out of 5
Recommended
for Everyone
by A verified traveller from calgary

Excellent

Posted 18-Aug-2015
First class , lovely hotel , Enjoyed our stay here very much
3 out of 5
by A verified traveller

Posted 14-Aug-2015
First room was very smelly of mold. On the pool level. A new room on another level was arranged and did not have the odour problem.
1 out of 5
by A verified traveller from toronto

close to orchard park mall

Posted 14-Aug-2015
Cons: cleanliness of rooms and smell of rooms
Location: close to the orchard park mall
old and dirty rooms. Don't do it. stay somewhere else. rooms smelled like smoke.