Ratings based on 549 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 26-Jul-2016
Room was quite hot, AC extremely loud. Bathroom could use a good scrubbing. Stains on desk chair, curtains. Comfy bed, nice pool and hot tub area. Would stay again but would hope for a room that had been recenlt cleaned with more attention.
4out of 5
by A verified traveller

Clean and comfortable

Posted 26-Jul-2016
Pros: Bedding very comfortable, A/C
Cons: Front desk needs to get wine glasses :)
Location: Orchard Mall
Stayed in the the Tower; very nice. Pool and hot tub facility quite enjoyable. Also took advantage of the gym.
2out of 5
by A verified traveller

Posted 23-Jul-2016
Dark & dirty. A/C so loud I had to yell to talk. Hotel needs to renovate their rooms. Bathroom so dirty I didn't use the shower. Very disappointed.
3out of 5
by A verified traveller fromvictoria

first time at sandman

Posted 19-Jul-2016
ok for one nite only and then try another place............
4out of 5
by A verified traveller

Good.

Posted 19-Jul-2016
The room was decent and clean. The cleaning staff did a great job for the 3 days we were there. Good experience.
3out of 5
by A verified traveller fromEdmonton Alberta

Ok

Posted 19-Jul-2016
Room was clean but hard to get to. Had to carry my luggage up the stairs.
1out of 5
by A verified traveller

Posted 19-Jul-2016
The coffee maker was very dirty, as my friend's room are the same.
2out of 5
by A verified traveller fromEdmonton, Alberta

Very thin walls

Posted 18-Jul-2016
Decent hotel, but very thin walls. We could hear everyone walking by, as well as the vacuuming in the next room/hallway. The hotel phones were out of service and the safe in our room did not work.
5out of 5
by A verified traveller fromKelowna BC

Good hotel

Posted 17-Jul-2016
The room was quiet and the bed was comfortable. Had a great sleep. What more can you ask for.
3out of 5
by A verified traveller

Posted 17-Jul-2016
Pros: Location.
Cons: Noisy aircon.
Location: Great dining and shopping.
Good, not exciting. Somewhat busy. Location excellent.