Ratings based on 581 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Conveniently located

Posted 27-Aug-2016
Kids loved the pool. Beds where terrible. Room smelled funky.
4out of 5
by A verified traveller fromCalgary

Posted 25-Aug-2016
Basic hotel with good heated pool for the kids. It was great for the cold rainy days.
2out of 5
by A verified traveller

Posted 25-Aug-2016
Staff are not friendly or helpful. Check in very slow
4out of 5
by A verified traveller

Posted 24-Aug-2016
Great hotel, just a little pricey for what we had. ($200/night for a tiny room with a queen) clean room, great water pressure In the shower!! However our room was right beside the pool which I do not recommend as it was always filled with screaming and I mean screaming kids. Ask for a room away from the pool. Hotel staff was great, very friendly and were able to give us a cheaper rate for an extra night if we chose to stay another night (3 nights total) but we decided to go with another hotel that was cheaper for the night. i would stay here again and recommend it to friends and family.
4out of 5
by A verified traveller

Posted 23-Aug-2016
Nice hotel clean and rooms were comfortable close to everything...pool area clean.
4out of 5
by A verified traveller

good, no problems

Posted 22-Aug-2016
Pros: easy, no issues
Cons: parking stalls too tight
Location: lots to do in Kelowna, beaches, restaurants.
good, no issues. the only issue is they want me to write more.
3out of 5
by A verified traveller

Convenient location

Posted 19-Aug-2016
Cons: The air conditioning needs to be upgraded.
The hotel was average, consistent with other Sandman's we've stayed in
5out of 5
by A verified traveller fromCalgary, Alberta

excellent LOCATION

Posted 19-Aug-2016
Pros: The price was reasonable
Cons: It is good as it is.
Location: Shopping and restaurants.
Room was clean and comfortable, Liked having a balcony, with nice views.
4out of 5
by A verified traveller fromRed Deer, Alberta

great hospitality

Posted 12-Aug-2016
We were on vacation in Victoria and chose Kelowna to stop at on our way home. It was really nice to receive a call to confirm that we would be there. We were able to enjoy some time in the pool and hot tub, the pool was wonderful but we found the hot tub a bit too hot. We slept very well and found check out to be very easy and quick. Excellent staff.
3out of 5
by A verified traveller fromcalgary,ab

Old bed for pet friendly rooms

Posted 12-Aug-2016
When we arrived I found a sticky substance on the floor in our room. I asked front desk to get someone to clean it. This took a while. The air conditioning units are so loud you can't think through the noise. The bed dipped in the center and every time one of us rolled over we woke up from the creaking sounds. Only benefit was it was across from a mall and about 10 km to dog parks and dog beaches.