Ratings based on 515 Verified Reviews

3.2 out of 5
65% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Creston

Not that bad

Posted 23-Mar-2018
Pros: Very affordable. Close to downtown. 20% off at Ihops next door.
Cons: A little paint and new bathroom mirror. They updated the vanity and sink that was nice, then they left the 1960's mirror. Breakfast improvement
It was OK. Room was clean except for the dirty paper plates from the last people. Bedding was clean and comfortable, I checked first thing. They are in the process of updating which started last year, it seems to be taking quite awhile. Breakfast was supposed to be at 7 am it did not open till 7:20 am. Attendant was late icy roads, gave him the benefit of the dought . Had the family room for 5 it accommodated quite comfortably.
4 out of 5
Recommended
for Everyone
by A verified traveller from red deer ab

Upgraded

Posted 22-Feb-2018
Great hotel. Friendly staff. Hotel was full first night so went to the front desk next day. Wife has hot flashes and needed two beds for the next night and offered to pay for a dbl room and they upgraded us to a dbl dbl with a kitchenette. Great stay Room was clean and staff was great
Comment from Hotel Management
13-Mar-2018 by Shawn, Hotel Manager, Hotel Management
Thank you for your review and we look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2018
Pros: convenience
Cons: everything is old and worn
Location: good
ok for overnight stay when catching a plane. TV fixed promptly
Comment from Hotel Management
21-Jan-2018 by Rebecca, Hotel Management
Thank you for staying with us and for your feedback.
4 out of 5
by A verified traveller

Posted 28-Dec-2017 on Hotels
Comment from Hotel Management
9-Jan-2018 by Shawn, Hotel Management
Thank you for your stay and we hope to see you on your next visit to Kelowna.
3 out of 5
Recommended
for Everyone
by A verified traveller from kelowna

quick overnight with kids

Posted 3-Dec-2017
This hotel is as expected. Price is low so to, must your expectations be. Beds were comfy, room was clean. Everything needed was there. Staff were helpful. It’s not fancy, it’s a bit rundown but it’s close to everything.
Comment from Hotel Management
5-Dec-2017 by Michelle, Hotel Management
Thank you for your feedback. We will be renovating our rooms during the winter season. We invite you to stay again with us and enjoy the changes.
5 out of 5
by Jason

Awesome stay

Posted 26-Nov-2017 on Hotels
It was perfect. Large clean room for 2 adults 3 kids
Comment from Hotel Management
5-Dec-2017
Thank you for your kind words. My housekeeping and maintenance staff do their best to provide our guests with clean, comfortable rooms.
4 out of 5
by Todd

Posted 15-Nov-2017 on Hotels
Comment from Hotel Management
9-Jan-2018 by Shawn, Hotel Management
Thank you for your stay and we hope to see you on your next visit to Kelowna.
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly and nice.

Posted 6-Nov-2017
The staff were super nice, room was small and comfy for me! Would reccoment to people who are in town for a short while.
4 out of 5
by Haelee

This traveller left a rating score only Posted 28-Oct-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Oct-2017
This place was a great value for money, and the staff were fantastic and friendly.