Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 28-May-2016
Central location. Has all the amenities, great restaurant, but gets filled early.
5out of 5
by A verified traveller fromkamloops

wedding

Posted 23-May-2016
Pros: quiet, clean, lots to do and see. something for everyone.
Location: lake with a wide path to walk great for strollers - restaurants, on Saturday farmers market on main street. Concert / Arena only a short walk
When in Penticton I usually stay at the Penticton Lake shore because of the location, price, lake, casino, restaurants. we arrived to check in - and then left for a wedding. we didn't get back to late. the hotel was so busy - great for the younger people in the wedding to stay out and attend. My room was quiet even thought I was on the second floor facing the parking lot. I was happy with the parking rate really cheap compared to most places are double or more. Staff were friendly. I would have liked to take in more but didn't have time. Will do next trip as this is the best place to be in the summer.
3out of 5
by A verified traveller

Nice to be by the beach.

Posted 13-May-2016
Cons: It needs some updating. The hotel is getting old. It's to bad there isn't just a family type restaurant there.
Location: We didn't really have time to do very much because of the hockey tournament.
We were there for a hockey tournament so it was nice that we could walk to the rink.
3out of 5
by A verified traveller

Posted 25-Apr-2016
good for the price! great restaurants, pleasant staff
4out of 5
by A verified traveller

Posted 10-Apr-2016
Hotel is a little out dated but had a great time there and staff very helpful and friendly.
3out of 5
by A verified traveller

Night away

Posted 21-Mar-2016
Husband planned and surprised me with night away to this hotel. Front desk was fine, but there was no going out of way to explain dining options within hotel. And breakfast we were told did not qualify to be included in our reservation. Period. Breakfast was not discussed. A warmer presentation, quick explanation of dining options..., where and what time/s. I travel regularly for work.., auditing businesses. Sincerely Mr. & Mrs. Chamberland
5out of 5
by A verified traveller fromTokyo

Posted 13-Mar-2016
知人の子供のアイスホッケーの試合観戦のため2泊しました。 予約はシティービューの部屋でしたが、チェックイン時にレイクビューにUPしてくれました。 部屋からの景観も良く、バルコニーも程よい大きさで快適な2日間を過ごしました。 あえて欠点を述べるなら、浴室の水回り設備が少し古いというくらいで、掃除なども完ぺきでした。 湖に隣接したレストランで朝食を摂りましたが、味も価格も申し分なく総合的にリーズナブルで良いホテルです。 ペンティクトンを再訪する時にはまた必ず宿泊します。
3out of 5
by A verified traveller fromCalgary, AB

Nice hotel. Perfect for the occasion.

Posted 1-Mar-2016
I didn't get the room that I thought that I paid for. Other than that, it was a pleasant stay.
5out of 5
by Bilal fromToronto

Nightmare

Posted 21-Feb-2016 on Hotels
I checked inn after midnight and left early morning, actually I didn't tested everything, but bed was comfortable however the AC unit was very noisy I tried to turn it off from the wall mounted thermostat as noted but not completed. I didn't slept well as the AC unit keep on and off.
3out of 5
by Lorne fromKamloops

Extra fees

Posted 17-Feb-2016 on Hotels
We were charged an extra $50.00 guess services fee when we checked in. Not happy about paying hidden fees.