Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and casino but very old rooms needs new

Posted 25-Aug-2015
Pros: Pool casino, lobby , food and dining was great.
Cons: The rooms are very bad but the beds were comfy., needs paint, rugs and upgrades in furniture
Location: Swimming, walking, beaches ,dining arkets and shops very clean city
Had fun was cold that day so stayed at casino , staff was ok with us nice lobby but the rooms r in need,,of upgrading desperately, for the price i paid for a queen room . Was disapointed in that respect..... but comfortable and a great beach and indoor pool. There pub deck for dining dwas fabulous liked that a lot. Thanks upgrades soon
2 out of 5
by A verified traveller from Colorado

Average at best. Food horrible

Posted 22-Aug-2015
Pros: Location
Cons: Food, serving staff, pool, wine, service
Location: You can walk to some decent restaurants downtown
Stay at this hotel if you want to be by the beach, near town centre and have no problem walking to restaurants. The food is abysmal and so is the service. They hire servers according to how young and cute (and female) they are, but not how well they serve. Our entire dinner order was forgotten and we waited over an hour for food in a restaurant that was only 1/3 full - when we complained, it came at last, and was dry, overcooked and awful - but the worst part was that they didn't even apologise or admit any sort of fault. Wine in the beach bar was disgusting. Stay here only for the location. Rooms are tiny, pool is old and small.
5 out of 5
Recommended
for Everyone
by A verified traveller from calgary

Great time

Posted 20-Aug-2015
Pros: It had everything you needed in one spot.
Cons: Better internet connection....probably over load
Location: Great location ,easy to find....lots to see ,shops etc.
We had a fantastic time.."so much that we booked in on our trip back from Vancouver. The staff were very helpful....they really enjoy their jobs and are committed to working as a team. The only person who we felt was rude was the lady that booked us in on our second stay. I t old her we had booked the rooms we wanted.....she said sternly..they are not supposed to do that, but yes you have that room. I felt sorry for the other check in staff , she was a young and looked very shocked at the way this lady spoke to me. that being the only problem..the restaurants were wonderful....great food and service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall upscale

Posted 19-Aug-2015
Lots of amenities. Great view. Balconies private. Great restaurant attached.
3 out of 5
Recommended
for Everyone
by A verified traveller from WA

Decent hotel, beautiful views, useless wireless

Posted 18-Aug-2015
Excellent location, decent facilities, decent food. Abysmally poor internet services. We were there for a soccer tournament and for two straight days none of us could consistently use the "free" hotel wireless (8 rooms spread out around the hotel). For a conference focused hotel that was inexcusable. Also inexcusable was the fact the both of the cash machines outside of the Casino were non-functional and reported connectivity issues. This hotel is a CASINO and they can't provide solid wireless or cash services for the guests? In my opinion the price of admission for this hotel is too high 25%.
4 out of 5
Recommended
for Everyone
by A verified traveller from C

Great location

Posted 10-Aug-2015
Great location, comfy rooms we would definitely go back.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Aug-2015
It was a nice hotel. Hotel staff is friendly. We were there during the Peach Festival and there was lots going on. We would stay there again.
3 out of 5
by A verified traveller

Nothing special

Posted 1-Aug-2015
Price is to high but room interior is same as regular motols nothing special inside just wastage of money,better to stay in regular hotel. It is just name Lake Side Resort
3 out of 5
by A verified traveller from calgary, ab

Dated hotel. Good location.

Posted 18-Jul-2015
The hotel rooms were quite dated. For the price of the hotel, a bit more could have been expected. Could hear other guests throughout the time in the room. Great location and some nice views despite the room itself.
3 out of 5
by A verified traveller

JUST OK

Posted 14-Jul-2015
Pros: VIEW AND LOCATION ARE THE TRADE OFFS FOR THE PROBLEMS.
Cons: HOT WATER AND AIR CONDITIONING. ITS AN OLDER HOTEL
Location: THE LOCATION IS SET ON THE WATER WHICH CANT BE BEAT.
PROBLEMS WITH AIR CONDITINING, REQUIRING US TO CALL FRONT DESK DAILY TO RESET AIR CONDITIONING. MOST OF THE TIME IT DIDNT WORK. LIMTED HOT WATER. THE WATER EITHER NEEDED TO RUN 10 MINS, NO EXAGERATION, IN A TIME WHEN THERE ARE WATER SHORTAGES OR THE FRONT DESK TOLD US TO KEEP TRYING TO SHOWER AT A LATER DATE. GIVEN THE DAILY PRICE, NO HOT WATER OR TRY AGAIN IS NOT OK.