Noisy!! Prepare not to sleep for your entire stay.
Just finished a 3-night stay at the lakeside resort. The resort is in a beautiful location and the facilities are in decent condition but our stay was ruined by the noise level. Each night of our stay we were woken up several times until around 4 in the morning. Loud thumping bass, people yelling loudly, doors and balcony doors slamming shut, etc. We called front desk each night and security was sent up which resulted in the noise stopping for about half an hour, after which it resumed. By then we were too tired to continue calling and instead just drifted in and out of restless sleep. Ended up having to use the earplugs supplied by the hotel (meant to be used in case of noise from renos taking place). To be fair, I'm sure all hotels have issues with noisy guests at some times and perhaps this was just an extra rowdy weekend? And front desk did send security up each time we called to report the noise. however, at checkout we mentioned the issue and that we had barely been able to sleep throughout our stay and we were just completely brushed off by the staff member helping us (female with an Australian accent). Only explanation I can think of for such poor customer service is that they are so used to guests making this complaint that it doesn't phase them anymore. If it weren't for the noise issue this would be a great hotel but I would never stay there again or recommend it to anyone due to the noise issues and the blasé attitude by checkout staff.