Ratings based on 439 Verified Reviews

3.7 out of 5
72% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Apr-2017
We arrived and found out our booking was mixed up through Expedia. The hotel had a great location on the lake. We paid extra to have a room over looking the lake. Everything was fine until the music and screaming from guess in the outside bar kept us awake. We were on the fourth floor and the banging of music and screaming lasted until 1 am. I was very disappointed in this and let the front desk know the next morning.
2 out of 5
by A verified traveller from Kelowna

Bring earplugs

Posted 17-Apr-2017
The only thing I will remember is the noise. We were on the 2nd floor with a room overlooking the lake which was beautiful. Unfortunately the room opposite us were in and out slamming doors and making a lot of noise most of the night. You can hear everything in the rooms, including the bar noise or party noise from downstairs and even people outside. I was awake all night until 3.30am when the people finally went to sleep. It's a shame as the property is in a great position but I would never stay here again, and I can only imagine all the above gets SO much worse in the Summer....
3 out of 5
by A verified traveller

Posted 17-Apr-2017
Was not pleased that there was a lot of noise in and out of the hotel. Definitely not worth the price that you have to pay. :(
3 out of 5
by A verified traveller

Tired

Posted 9-Apr-2017
This hotel is in a great location but it is really beat up. Needs a complete overhaul. Noise between rooms is bad as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and comfortable.

Posted 9-Apr-2017
Great views over the lake, Close to everything, clean and reasonably priced .
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Mar-2017
Excellent staff and location. Hotel is nice but a bit dated.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice View Friendly Staff

Posted 14-Feb-2017
Pros: It was located in town center, beautiful lake view, friendly staff and entertainment at the casino
Cons: More food selections in your bars restaurants,
Location: Prague Cafe had good deserts and snacks, the Mule is only place to have a drink in the wee late hours
Came up during family weekend long to snowboard on Mnt. Apex.
5 out of 5
by Ian

Posted 4-Jan-2017 on Hotels
We stayed as a surprise for my girl friend for new years and a little staycation ! This was he second time we stayed there and it was great both times ! Very friendly and accommodating staff. The New Years party was also very fun ! There was construction going on but it didn't interfere with us at all , other than parking being a bit tight !
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2016
The room was great, but the heater was very,Very loud . I'm thinking that is why ear plugs were left on the night stand. Other than the frieght train heater, room was perfect!!
4 out of 5
by A verified traveller

would stay again

Posted 16-Dec-2016 on Hotels
nice room, sheets were a little stiff, couldn't get the heat on wasn't an issue until the morning. nice view from the balcony, restaurants on site, adjoining casino