Title: Hotel New Tsuruta - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel New Tsuruta Travelers soak in an indoor mineral hot spring for ultimate relaxation, then browse the on-site shops for unique finds at this tranquil retreat ## Photo gallery for Hotel New Tsuruta ![Hot springs - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/ebfd1e02.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Casual Japanese- Style room, Non Smoking, Ocean view - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/97b961ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/62f90e88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/e9bf2e57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Modern Japanese-Style Room (Non-Smoking) Ocean view - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b4e51042.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Takegawara Onsen, Hotel New Tsuruta offers a peaceful escape with an indoor mineral hot spring. Enjoy on-site shopping and multilingual staff assistance. Luggage storage ensures a hassle-free experience. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Air conditioning - Parking available - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 16 of 16 rooms ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/c92c7119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.0 Wonderful 7 reviews ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 301 sq ft - City view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub ![Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/86b146d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 592 sq ft - Ocean view - Sleeps 5 - 5 Twin Futons ### View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking ![Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w2358h1574x4y3-3abfe0ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking 7.4 Good 3 reviews ### Highlights Air conditioning Refrigerator LCD TV Shower/tub combination Toilet with electronic bidet Hair dryer Bathrobes Coffee/tea maker - 301 sq ft - Sleeps 4 - 1 Twin Futon ### View all photos for Casual Japanese- Style room, Non Smoking, Ocean view ![Casual Japanese- Style room, Non Smoking, Ocean view](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/59f5e14e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casual Japanese- Style room, Non Smoking, Ocean view 8.0 Very good 12 reviews ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 301 sq ft - Ocean view - Sleeps 3 - 3 Twin Futons ### View all photos for Standard Japanese-style room /Non Smoking/ Ocean View ![Standard Japanese-style room /Non Smoking/ Ocean View](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/8a8456b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-style room /Non Smoking/ Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 301 sq ft - Ocean view - Sleeps 3 - 3 Twin Futons ### View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) ![Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/df9f0a85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 301 sq ft - City view - Sleeps 3 - 4 Twin Futons ### View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view ![Premium Modern Japanese-Style Room (Non-Smoking) Ocean view](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b4753357.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Modern Japanese-Style Room (Non-Smoking) Ocean view 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Toilet with electronic bidet Hair dryer Bathrobes Shower/tub combination - 506 sq ft - Ocean view - Sleeps 3 - 3 Twin Futons ### View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) ![Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/08fbfe9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) ### Highlights Air conditioning Refrigerator LCD TV Shower/tub combination Toilet with electronic bidet Hair dryer Bathrobes Coffee/tea maker - 301 sq ft - Sleeps 4 - 4 Twin Futons ### View all photos for Japanese Style Room With Shared Bathroom ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w635h440x0y0-87bc2ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With Shared Bathroom - Sleeps 5 ### View all photos for Economy Japanese Style Room With Bathtub With City Side ![Living area](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/c99d63d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room With Bathtub With City Side - Sleeps 4 ### View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/494b630c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡) - Sleeps 2 ### View all photos for AKARITEI Large Japanese Style Room With Bay View With Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b1ddf49e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AKARITEI Large Japanese Style Room With Bay View With Bath - Sleeps 6 ### View all photos for Casual Japanese Style Room With Shower Room With Bay Side ![Bathroom](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w646h440x14y0-957148fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casual Japanese Style Room With Shower Room With Bay Side - Sleeps 4 ### View all photos for Large Japanese Style Room No View With Shared Bathroom ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/ff3380c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large Japanese Style Room No View With Shared Bathroom - Sleeps 10 ### View all photos for Standard Japanese Style Room With Bay View With Bathtub ![Combined shower/tub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/eacb3f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Style Room With Bay View With Bathtub - Sleeps 4 ### View all photos for High Floor,Premium Japanese Modern Room With Bay View With Unit Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/08416b10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor,Premium Japanese Modern Room With Bay View With Unit Bath - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-New-Tsuruta.h9302950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-New-Tsuruta.h9302950.Hotel-Information) ## About the area Located in Beppu, Hotel New Tsuruta is in the city center and by the ocean. The area's natural beauty can be seen at Hells of Beppu and popular attractions include Kijima Kogen Park and African Safari. Takegawara Onsen is another place to visit that comes recommended. [Visit our Beppu travel guide](https://www.expedia.ca/Beppu.dx6402) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.27863%2C131.50623&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CveM9LWxHZzWbXPVXQACwnGZrFk=) 1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920 ### What's nearby - Takegawara Onsen \- 1 min walk \- 0.2 km - Beppu Tower \- 4 min walk \- 0.4 km - Kaimonji Onsen \- 4 min walk \- 0.4 km - Beppu Park \- 16 min walk \- 1.4 km - Jigokumushikobo Kannawa \- 4 min drive \- 2.9 km ### Getting around - Beppu Station - 7 min walk - Kamegawa Station - 18 min drive - Oita Airport (OIT) - 52 min drive ### Restaurants - ‪ろばた仁 本店 - ‬1 min walk - ‪みなみ丸 合歓 - ‬1 min walk - ‪生一本 本店 - ‬1 min walk - ‪別府炭焼亭 ちはら29 - ‬2 min walk - ‪とさか - ‬1 min walk ## About this property ### Hotel New Tsuruta Hotel near Takegawara Onsen Hotel New Tsuruta provides amenities like an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge) - A vending machine, luggage storage, and a 24-hour front desk - Multilingual staff, an elevator, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel New Tsuruta feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Toilets with electronic bidets, shower/tub combinations, and free toiletries - 24-inch LCD TVs with digital channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/5000000/4580000/4572100/4572037/c9498e72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Beppu Beppu - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 1,001 reviews CA $76 CA $84 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4572037&PinnedHotelID=4572037&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4600000/4595700/4595608/a2af1275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nishitetsu Resort Inn Beppu Beppu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,002 reviews CA $76 CA $92 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4595608&PinnedHotelID=4595608&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8210000/8207900/8207859/f541bbcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nogamihonkan Ryokan Beppu - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (JPY 700 per stay) - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person - Hosted evening meal available on Saturday for a fee of JPY 14,000; reservation required ### Things to do - Hot springs - Shopping ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - On the bay ### Spa - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair-accessible path to elevator ### More - 1 building - 8 floors - Built in 1968 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - 24-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2500 per person - Uncovered self parking fee: JPY 700 per stay - Hosted evening meal: JPY 14000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel New Tsuruta Beppu Hotel New Tsuruta New Tsuruta Beppu New Tsuruta Hotel New Tsuruta Hotel Hotel New Tsuruta Beppu Hotel New Tsuruta Hotel Beppu ## Frequently asked questions ### Is Hotel New Tsuruta pet-friendly? ### How much does it cost to stay at Hotel New Tsuruta? ### How much is parking? ### What time is check-in at Hotel New Tsuruta? ### What time is check-out at Hotel New Tsuruta? ### Where is Hotel New Tsuruta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel New Tsuruta Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 302 8 - Good 351 6 - Okay 128 4 - Poor 36 2 - Terrible 15 ## Reviews ### 8/10 Good #### Mari Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast buffet was plentiful and tasty using local ingredients ##### Mari Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yu Te Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again. ##### Yu Te Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jasmin May 21, 2025 Liked: Cleanliness, staff & service, amenities Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious. ##### Jasmin Stayed 1 night in May 2025 ### 10/10 Excellent #### Junheum Jan 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent view and restaurant foods. Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive. ##### Junheum Stayed 2 nights in Jan 2025 ### 8/10 Good #### Donna Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice views Very pleasant stay. Nice views and great Onsen is a plus ##### Donna Stayed 2 nights in Sep 2023 ### 8/10 Good #### Sotaro Dec 23, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Good location and breakfast Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen ##### Sotaro Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jose May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Service Kind Receptionist Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom. ##### Jose Stayed 3 nights in May 2024 ### 10/10 Excellent #### Tyler Jun 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff. ##### Tyler Stayed 1 night in Jun 2024 ### 10/10 Excellent #### JiHyun Jan 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel! ##### JiHyun Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Grey Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance. ##### Grey Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Sharon Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer. ##### Sharon Stayed 1 night in May 2024 ### 8/10 Good #### Verified traveller Feb 24, 2025 Liked: Staff & service, room comfort Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience. ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### Pei Shan Dec 6, 2023 Liked: Cleanliness, amenities Pros: 1\. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1\. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2\. The hotel was unmanned at night, which may pose a security issue. 3\. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4\. No daily cleaning service. Even bath towels were not replaced. 5\. Hotel is old and tired looking. ##### Pei Shan Stayed 2 nights in Dec 2023 ### 8/10 Good #### Wei-Chih Dec 22, 2024 Liked: Cleanliness, staff & service, room comfort Great location. Hotel needs some renovations. ##### Wei-Chih Stayed 2 nights in Dec 2024 ### 8/10 Good #### レイコ Mar 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, nice location. I'm sutisfied with this hotel. ##### レイコ Stayed 1 night in Mar 2023 ### 10/10 Excellent #### john Nov 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay. ##### john ### 10/10 Excellent #### ivy Jul 4, 2025 Liked: Cleanliness, staff & service Japanese style tatami are too thin, it will be much better if change to a thick one ##### ivy Stayed 1 night in Jun 2025 ### 8/10 Good #### Naveed Nov 18, 2023 Liked: Cleanliness, staff & service Average good ##### Naveed Stayed 1 night in Nov 2023 ### 6/10 Okay #### Ito Jan 18, 2026 Liked: Cleanliness 全体的に悪くはないのですが、上の階の足音がひびいてうるさいです ##### Ito Stayed 1 night in Jan 2026 ### 10/10 Excellent #### MIKU Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフさん達が丁寧親切。お風呂も良かったです ![](https://a.travel-assets.com/ugc/hotel-reviews/b917d6af-0646-4031-99ca-49558806b476-1768269410411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e0bdd0c-fd13-4dd6-b7e2-c1ea2ae584f4-1768269410971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIKU Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### RYOSUKE Jan 12, 2026 Liked: Cleanliness, staff & service, property conditions & facilities 駐車場の対応を快くしていただきました。 大変助かりました。大満足です。 ##### RYOSUKE Stayed 1 night in Jan 2026 ### 6/10 Okay #### Kayo Nov 19, 2025 Liked: Cleanliness Disliked: Property conditions & facilities スタッフの方たちはみんな感じがよくよかったです。 大浴場の素足のエリアに海外の方がスリッパのままウロウロしていました。気にぬりました。 お掃除は、行き届いていたと思うのですが、かなり部屋がレトロで。 トイレの床の角などバレていたのが気になりました。古いので仕方ないかと思いますが。 ##### Kayo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kazunori Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities 総合的に料金以上のサービス ##### Kazunori Stayed 1 night in Oct 2025 ### 10/10 Excellent #### りょう Sep 30, 2025 Liked: Staff & service オーシャンビューでよかったです！温泉、朝食付きであのお値段なら大満足です！朝食も美味しかったです。 駐車場代が無料だとよかったのですが… また機会があればお邪魔します！ ##### りょう Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### satoko Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 温泉もゆっくり入れてリラックスできた ##### satoko Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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