Lobby sitting area

Reviews of Microtel Inn & Suites by Wyndham York

2 out of 5
Microtel Inn & Suites by Wyndham York
6 Market Place Dr, York, ME

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1001 reviews" "
Rating 8 - Good. 358 out of 1001 reviews" "
Rating 6 - Okay. 151 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
No hot showers. Breakfast was meh
Stayed 2 nights in Mar 2024

4/10 Poor

Ishtaque

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They didn't have pool access and didn't mention it on listing
Stayed 1 night in Feb 2024

8/10 Good

Jan-Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fine and good value. Staff were all friendly and efficient.
Stayed 1 night in Feb 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location off i95, nice staff and hot breakfast was good. Only concern was the shower which lacked hot water.
Stayed 1 night in Feb 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

4/10 Poor

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Lauren

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Room was clean, lobby was cozy. Pool area was somewhat neglected
Stayed 1 night in Feb 2024

6/10 Okay

Roy, lowell

Travelled with partner
Every was decent except a really subpar breakfast.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Martha

Stayed 1 night in Dec 2023

10/10 Excellent

MARC, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a couple times. Clean and convenient.

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experience. We stayed one night. Check-in was easy. We got to our room and it was only partially cleaned. We reported to the front desk and they sent someone right up. The person cleaning was very apologetic. The kids used the pool which was fun. Was in a bit of rough shape but overall good experience. Water was warm. No issues with noise while trying to sleep and were right next to the elevator on the 3rd floor. Breakfast was good, I had a bagel, eggs and sausage. Checkout was easy, just dropped our key in a bin. It did make me a bit nervous no one was there to take our key though. I felt like anyone could have walked by and grabbed our key and gone to our room since our key was left in the folder with the room number. There were multiple keys in there so it didn't seem like it was emptied often. Overall good experience though. Would stay again. Was $100 for the night.
Stayed 1 night in Dec 2023

2/10 Terrible

Nilza

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Expedia SUCKS!
Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a great stay here. Came to see the Lighthouse and park. Pool was warm. Temperature in the pool area could be warmer. Still, a very good hotel. Clean and quiet!
Stayed 1 night in Dec 2023

8/10 Good

Alexandria

Stayed 1 night in Dec 2023

8/10 Good

christopher

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Scott

Liked: Property conditions & facilities
Off the main road
Stayed 1 night in Dec 2023

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On check in I was not provided any info about housekeeping routines,coffee availability which I later found was 24/7 not even direction to the room.
Stayed 2 nights in Nov 2023

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was very good - right off the highway/main road. Mariah and Matt (2 employees were very helpful and friendly - Matt made sure the food in the breakfast area was replenished). However, there were no employees available today to do that and some items ran out. We had a problem with a noisy heater in our room and had to switch rooms - luckily it was only to the next room. The rooms and common areas were very clean, and nice to have a small bottle of water available in the rooms.
Stayed 2 nights in Nov 2023

6/10 Okay

Alexandria

Travelled with family
Liked: Cleanliness, staff & service
We are locals who stayed because our furnace is out of order, but we had no hot water in the shower. Huge disappointment. Otherwise, the room was clean and warm. Staff all very friendly. Kids enjoyed pool. Breakfast could do with some improvements, like more than whole milk for cereal. But juice was delightful, waffles delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Carolanne

Stayed 1 night in Nov 2023

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness
Not overly thrilled with our stay
The motel needs to have some work done. Wasn't happy that the door we used to get into the motel didn't lock. Our room's bathroom didn't have anywhere to set stuff other than around the sink. Shower wasn't very warm and had terrible pressure. Needed some tiles fixed around the shower. pool was nice though! But will not stay there again!
Stayed 1 night in Nov 2023

6/10 Okay

Amy, Marblehead

Liked: Property conditions & facilities
Disliked: Staff & service
The common areas were clean. There was good parking. There was plenty of options for breakfast.
Stayed 4 nights in Nov 2023

10/10 Excellent

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Nice continental breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alvaro

Stayed 1 night in Nov 2023

10/10 Excellent

Genevieve R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Pool great could have been a little warmer. Staff knowledgeable about area and things to do when it was raining.
Stayed 3 nights in Oct 2023

8/10 Good

Marie, North Attleboro

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at this location.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very quiet at night. Would stay again.
Stayed 1 night in Oct 2023

6/10 Okay

Michaela

Travelled with family
Liked: Staff & service
The location was easy to find and the check-in person was nice. The room was tiny and overall clean, but some areas had not been cleaned in a very long time. The television wasn’t working, so I checked cords and had to wash up after touching behind the wall-mounted tv. The evening front desk person promptly responded to fix the tv. The queen sized bed was actually only a full-size and there was very little space in the room. I wanted a receipt at checkout and had to wait for staff to finish breakfast service before getting a receipt. The staff member that came to the desk was rude and seemed put out that I wanted a receipt.
Stayed 1 night in Oct 2023

10/10 Excellent

Ron

Stayed 1 night in Oct 2023

6/10 Okay

Barbara

Disliked: Staff & service
It was only one night. Many things looked like they needed repair.
Stayed 1 night in Oct 2023

10/10 Excellent

Rueben

Liked: Cleanliness, staff & service, property conditions & facilities
Though the signage is clear from the street, I wish there was one more to signal to drive further down the road.
Stayed 1 night in Oct 2023

6/10 Okay

Tyler

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop over
It was a short few hour just to sleep after an overnight flight, but it serves the purpose.
Stayed 1 night in Oct 2023

8/10 Good

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Breakfast very good
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Corinne M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed her before. Very convenient. It is a nice place but a little worn. Carpeting is dirty and flooring on the first floor needs repair. Ice machine on 3rd floor not working.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Randy, Waukesha

Stayed 1 night in Oct 2023

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
So centrally located. Wonderful personnel!! Wonderful setup of rooms!
Stayed 2 nights in Oct 2023

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Berkys

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

William

Travelled with partner
We chose this hotel because it was close to the wedding venue we would be attending, and it had an accessible bathroom for my mother. When we checked in, our room was on the second floor (even though we had previously stopped at the hotel to assure we had a room that met our needs). The front desk clerk was very accommodating and quickly gave us a different room. However, it wouldn't be ready for 30 minutes (even though I called the night before to be sure the room would be ready for us to change prior to going to the wedding venue). We were permitted to use the room to change our clothes, knowing it had not yet been cleaned, but we weren't expecting it to be full of pet hair and smelling like pets (we thought pets were not allowed). The room was spartan in its furnishings and certainly fell well below expectations for the price we paid.
Stayed 1 night in Oct 2023
Response from Management on Oct 8, 2023
I understand your frustration. We had to move your room because the guest previously had a service animal. We can not refuse a service dog no matter the size. My team knew that room was going to need extensive cleaning and could not get in done before 3 as well as all the other rooms to do that day running on a small crew. My front desk attendant personally went down and cleaned the room but needed to wait until another team member came to take over the desk position.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Bed especially comfortable, got a great night sleep!
Stayed 1 night in Sep 2023

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice time here. Folks were friendly.
Stayed 2 nights in Aug 2023

4/10 Poor

Lori-Anne

Disliked: Staff & service, property conditions & facilities
Mainly our poor rating is based on the condition(filthy) of the carpets snd lack of detail in cleaning of the room. Such as the refrigerator had other guests items in it. Window sills dusty, floor corners/edges untouched. Beds and bathroom were clean. Room phone did not work and front desk did not answer at 6:15 .
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price!
Stayed 1 night in Sep 2023

10/10 Excellent

Holly, Westfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place to stay which served a nice complementary breakfast of hot and cold options.
Stayed 1 night in Sep 2023