Title: Ark Palace Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ark Palace Hotel Hotel in Odesa with a full-service spa and a health club ![Pool](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/ec626bcd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/9042fa02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/6a6f30e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/e531622d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/e140ac4f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ark Palace Hotel in Prymors'kyi offers a sophisticated escape. Enjoy international cuisine at the savory restaurant, relax in the steam room and sauna at Ark Spa Palace, join fitness classes, or choose body treatments like detox wraps for complete rejuvenation. 8.0 Very good ## Popular amenities - Bar - Parking available - Spa - Gym - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8053564&PinnedHotelID=8053564&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/8517fb32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Plasma TV Hypo-allergenic bedding - 269 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Superior Double or Twin Room](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/33585ef7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Plasma TV - 322 sq ft - Sleeps 4 - 1 Double Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/96f7f09c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Plasma TV - 377 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Luxury Suite](https://images.trvl-media.com/lodging/9000000/8060000/8053600/8053564/f9960938.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Plasma TV - 452 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOdessa-Hotels-Ark-Palace-Hotel.h8053564.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOdessa-Hotels-Ark-Palace-Hotel.h8053564.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.43907%2C30.75752&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=18dASUzo7HmvsSpYCHlMecd3640=) Genuezskaya 1b, Odesa, 65009 #### What's nearby - Arcadia Beach - 3 min drive - 2.5 km - Privoz Market - 5 min drive - 4.6 km - Deribasovskaya Street - 6 min drive - 5.6 km - Lanzheron Beach - 6 min drive - 5.3 km - Odesa National Academic Theater of Opera and Ballet - 7 min drive - 6.0 km #### Getting around - Odesa-Holovna Station - 11 min drive - Odesa (ODS-Odesa Intl.) - 21 min drive #### Restaurants - ‪Klara Zaharivna - ‬11 min walk - ‪Forty Five Cafe Arcadia - ‬6 min walk - ‪Горец - ‬10 min walk - ‪Hola Lola - ‬1 min walk - ‪Itis Flowers Cafe - ‬2 min walk ## About this property ### Ark Palace Hotel Upscale hotel located in Arcadia Take advantage of a terrace, a hair salon, and dry cleaning/laundry services at Ark Palace Hotel. Indulge in a detox wrap, a manicure/pedicure, and a body treatment at Ark Spa Palace, the onsite spa. The on-site international cuisine restaurant, Savory, offers breakfast, lunch, dinner, light fare, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a hot tub. You'll also find perks like: - Full breakfast (surcharge), self parking (surcharge), and a theme park shuttle - Access to a nearby indoor pool, a porter/bellhop, and concierge services - A banquet hall, free newspapers, and a front-desk safe Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Other amenities include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and free toiletries - Plasma TVs with cable channels - Heating, daily housekeeping, and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15440000/15434600/15434594/0d5f0612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orange Hotel Odesa City Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 58 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=15434594&PinnedHotelID=15434594&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Train station pick-up shuttle (surcharge) - Beach shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Secured, covered self parking on site (UAH 300 per day) ### Food and drink - Daily full breakfast available 8:00 AM to 11:00 AM for a fee: UAH 300 for adults and UAH 300 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Savory ### Things to do - Fitness classes - Full-service spa - Health club - Indoor pool (guest access) - Sauna - Steam room ### Family friendly - Access to nearby indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Conference space - Meeting room ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thalassotherapy - Turkish bath ### Accessibility - No elevator ### More - 2 floors - Banquet hall - Built in 2012 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Free daily newspapers - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between noon and midnight Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for UAH 1000.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: UAH 40.00 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately UAH 300 for adults and UAH 300 for children - Covered self parking fee: UAH 300 per day - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between noon and midnight - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: UAH 1000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 11 years old are not allowed in the spa without adult supervision ### Property is also known as Ark Palace Ark Palace Hotel Apartments Ark Palace Hotel Apartments Odessa Ark Palace Odessa Ark Palace Hotel Odessa Ark Palace Hotel Ark Palace Hotel Spa Ark Palace Hotel Hotel Ark Palace Hotel Odesa Ark Palace Hotel Hotel Odesa ## Frequently asked questions ### Is Ark Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is available for UAH 300 per day. There is free parking nearby. ### What time is check-in at Ark Palace Hotel? > Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from noon–midnight for a fee. ### What time is check-out at Ark Palace Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Ark Palace Hotel located? > Located in Arcadia, this spa hotel is 1.2 mi (1.9 km) from Arcadia Beach and within 3 mi (5 km) of Odesa Academic Theater of Musical Comedy and Spartak Stadium. Panteleymonivsky Church and Privoz Market are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ark Palace Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 40 8 - Good 27 6 - Okay 11 4 - Poor 4 2 - Terrible 8 ### 6/10 Okay #### Chetram Oct 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Nice property but very limited on towels. Hotel provide no robe to wear. Get no discount for spa service so do not be fool by the name. ##### Chetram Stayed 5 nights in Oct 2021 ### 10/10 Excellent #### Jeffery Sep 20, 2021 Liked: Cleanliness, staff & service, amenities Awesome place ##### Jeffery Stayed 3 nights in Sep 2021 ### 8/10 Good #### Mohammed Jul 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Its very noisy because the do construction in the hotel and i couldn't sleep well, i complained to the manager but still not stop the drilling without given notice or any apologize. ##### Mohammed Stayed 3 nights in Jul 2021 ### 4/10 Poor #### Andreas Jul 13, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Sehr sehr kleines Zimmer 6 qm. Abstellraum. Das Zimmer bestand aus einem 6qm Raum. Wollte tauschen und wurde von Tag zu Tag verdrössest. Toilette und Bodenbeläge waren dreckig. Waschbecken defekt. Und und und. Nie wieder. ##### Andreas Stayed 3 nights in Jul 2021 ### 8/10 Good #### Verified traveller May 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Zimmer war schön und gross, Balkon nach hinten (ruhig, aber ohne besondere Aussicht). Badezimmer mit Dusche zweckmässig. Es gab Frühstücksarten zur Auswahl, wobei alle sehr ergiebig und schön angerichtet waren. Das Personal sehr zuvorkommend (sowohl Reception als auch Bedienung). Sauna- und Spa-Bereich ist wunderschön! Kompetentes Personal für Beratung und Massagen. Integriertes Restaurant mit vielen Drinks und Speisen. Das 25m-Becken erlaubt richtiges Schwimmen. Fazit: schönes Hotel. ##### Verified traveller Stayed 5 nights in May 2021 ### 10/10 Excellent #### Claudio Maria Aug 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una settimana a Odessa Posizione strategica, colazione buona, guest friendly. Tende oscuranti troppo chiare quindi avrete luce la mattina. ##### Claudio Maria Stayed 7 nights in Aug 2020 ### 10/10 Excellent #### KM, San Francisco Dec 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only place I stay in when it Odessa. Not in the center, but near my office and Arcadia. ##### KM Stayed 14 nights in Dec 2019 ### 6/10 Okay #### Yoram Sep 14, 2019 Liked: Cleanliness, staff & service רחוק ממרכז ארקדיה. דורש מעבר של 2 מעליות כדי להגיע לחדרים. לובי מרוחק ##### Yoram Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Hana Sep 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### מלון מעולה מלון מצויין יםה שירות מעולה אדיבים מאוד כל הצוות המיקום מעולה לא רועש ובמרחק קטן מגיע למדרחוב שרועש אבל כיף לבקר שם . אצלכם כתוב 8 דקות משדה תעופה זה לא נכון 21 דקות . אבל לא נורא אם משתמשים בהובר זול מאוד ##### Hana Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Hanna Aug 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superr Anlatılmaz yasanıt ##### Hanna Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Propre, proche d'Arkadia. Trams et bus à proximité. Chambre luxueuse et bon rapport qualité/prix. ##### Verified traveller Stayed 7 nights in Aug 2019 ### 10/10 Excellent #### Mark Jul 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great staff, The best spa in Odessa and nice clean rooms ##### Mark Stayed 4 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jun 6, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities De accommodatie is gewoon af. Mooie kamers , mooi dakterras. Goed ontbijt. Mooie wellness enz ##### Verified traveller Stayed 4 nights in May 2019 ### 10/10 Excellent #### Verified traveller Feb 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was amazing! The staff was very friendly and accommodating, especially ladies at the restaurant and cleaning staff. The breakfast was good, the room was clean. Overall had a great stay. The only problem is- Orbitz says guests can use the gym and spa facilities which is not true, you have to pay around $29 for a gym/spa visit each time you would like to go. ##### Verified traveller Stayed 7 nights in Feb 2019 ### 8/10 Good #### jelle Feb 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort het is een luxe hotel met alle voorzieningen die je maar wenst ,sauna ,beautysalon .rustige kamer ,goed ontbijt ,vlakbij het strand . ##### jelle Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller Dec 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice place to stay, good service and good location. ##### Verified traveller Stayed 5 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller Aug 24, 2018 #### Nightmare Completely dissapointed, bad management. It was impossible to stay in the room all day due to restoration works. Disappointing management, because unwilling to solve the issue. I have paid for being in vacation and rest and I have ended up in a nigtmare where was impossible to stay in the room and relax. I have spoken several timex with the management and they have been uncapable to find any solution. Overpriced the early check-in; swimming pool available under payment of extra. This hotel is a nightmare never again, they have lost a costumer. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 6/10 Okay #### Geir Aug 22, 2018 #### Ark Palace Hotel was good. Execelent location. Personel where very helpful. Good food in the restaurant with reasonable prices. The first floor of the building is hotel, the rest is apartments for politicians and wealthy people. My room was a little outdated and had some renovation in the floor above me. The hammering and drilling started 9-10 and kept going for hours. Had no wifi conection at all in my room. My friend did not have these problems with his room. The breakfast was sparse. ##### Geir Stayed 5 nights in Aug 2018 ### 8/10 Good #### Jerome Aug 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel ark palace Des travaux avaient lieu et ont perturbé mon sommeil en dehors de cela tout etait correct Rideau devraient etre moins transparents egalement ##### Jerome Stayed 1 night in Aug 2018 ### 8/10 Good #### Stephen, Incheon, South Korea Aug 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel next to shopping, restaurants and short walk to Arcadia beaches. ##### Stephen Stayed 4 nights in Jul 2018 ### 8/10 Good #### Martin Aug 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra hotell - sämre kök Katastrofal frukost. Trist restaurang. Försöker locka gäster med 15%, men ändå dyrare än det smakar. Hotellmässigt bra! Fräscha rum och sköna sängar ##### Martin Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Edvin Aug 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Toppbetyg alla kategorier Väldigt fint hotell med trevlig bar o uteterass. Hjälpsam personal i receptionen som dessutom kan flytande engelska till skillnad från resten av befolkningen i landet. Rent o bra skick på både rum, korridorer och hissar Rekommenderar varmt ##### Edvin Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Abdulhamid Apr 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Want my 50 euro back I rent the room in this hotel the spa was includ it, when I did arrive the hotel mannagment ask money for the swimmimg and the spa, they got from me 50 euro, I talk to them by phone you said to me that I have to send you the faktura, I will includ the 50 euro as a bill to give me the 50 euro back to my account ##### Abdulhamid ### 8/10 Good #### Scott, Holladay, Utah USA Mar 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Insane Layout for Hotel Part This is primarily a spa...and everything is geared to serve spa customers. The hotel on the other hand, it difficult to navigate to. In order to get to your rooms, you have to walk through the restaurant. Only there are two restaurants, one for the hotel and one for the spa. This is not readily apparent to a first time customer. Once you have found your room, you realize there is a set of elevators bear them. They go down to a second lobby...that does not serve the hotel! You cannot check out there, and the staff speaks very little English. Once again, confusing for a first-time customer. Apart from this, the hotel is gorgeous, the rooms spacious and comfortable. the decor is tasteful and current and the furniture is all new or in excellent condition. The staff that I dealt with prior to my arrival was wonderful. She emailed me several times and accommodated my pickup from the airport after it has been delayed, then canceled, then six hours later re-scheduled. ##### Scott Stayed 1 night in Mar 2018 ### 10/10 Excellent #### KaL, San Francisco Oct 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Safe, Luxury, Clean, Accommodating I have tried to stay in other places in the area and they were a failure. 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