Part of the reason we forked over so much cash to stay here was because of the amazing amenities. We were traveling with four young children and were excited to take advantage of the pool, driving range, arcade, kids' play room, etc. But the operational hours were very limited. The pool and fitness facilities and kids' room didn't open until 9am. Nine A.M.!!?? Check out is at 11! Most kids I know are awake around 6am. Soooo... that was a lot of time to kill until we were able to use the pool and play in the kids' room and then we had to hurry and pack to leave and catch our shuttle back to the train station. It's a beautiful hotel with gorgeous views and very courteous and helpful staff who spoke acceptable English. The buffet breakfast was excellent. But the spa was mediocre compared to other hot spring baths around Japan. If we hadn't paid so much perhaps my expectations wouldn't have been so high, but we were a bit disappointed by the limited access to amenities. If we're ever back in the Odawara area I think we'll opt for a different hotel, perhaps Okada (it has a gorgeous spa).
Traveller from Washington DC
Modern spa resort set in the foothills of the Hakone mountains with views over Sagami Bay, five km from Odawara. The 172 …More