Sandcastles Beach Resort
3.5 star property

Comfortable spa resort, walk to Jamaica Beaches

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June 2024

Sandcastles Beach Resort

Photo gallery for Sandcastles Beach Resort

Private beach, white sand, beach bar
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Daily full breakfast for a fee
Lobby

Overview of Sandcastles Beach Resort

Reviews
5.4

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Main Street, Ocho Rios, St. Ann
  • Popular LocationTurtle Beach4 min walk
  • Popular LocationOcho Rios Fort15 min walk
  • Popular LocationMystic Mountain6 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)99 min drive
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Room options

Room, 2 Bedrooms, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 1307 sq ft
  • Sleeps 4
  • 2 Queen Beds

Comfort Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

Comfort Apartment, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Comfort Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 8998 sq ft
  • Sleeps 3
  • 1 Queen Bed

Basic Room, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 1101 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 5995 sq ft
  • Sleeps 2
  • 2 Twin Beds

Basic Room, 1 Queen Bed, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

Comfort Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 1000 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ocho Rios

Located in Ocho Rios, Sandcastles Beach Resort is on a private beach. Mystic Mountain is a popular attraction and the area's natural beauty can be seen at Dunn's River Falls and Jamaica Beaches. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Turtle Beach - 4 min walk
  • Ocho Rios Fort - 15 min walk
  • Mahogany Beach - 17 min walk
  • Mystic Mountain - 6 min drive
  • Dunn's River Falls - 6 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

  • Mother`s - 12 min walk
  • 8Rivaz Lounge - 15 min walk
  • KFC - 2 min walk
  • MOMO @ Moon Palace Jamaica Grande - 8 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios) - 5 min walk

About this property

Sandcastles Beach Resort

Family-friendly resort near Dunn's River Falls
Sandcastles Beach Resort is located close to Turtle Beach and Ocho Rios Fort, and provides a beach bar, a terrace, and a garden. Active travelers can enjoy fitness classes at this resort. Treat yourself to a manicure/pedicure or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and an outdoor tennis court
  • Supervised childcare (surcharge), concierge services, and massage treatment rooms
Room features
All guestrooms at Sandcastles Beach Resort include thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM–9:00 AM for a fee: USD 10–20 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

Outdoor space

  • Balcony

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10–20 per person
  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the spa

Property is also known as

Sandcastles Ocho Rios Condo
SandCastles Resort
SandCastles Ocho Rios
Sandcastles Resort Jamaica
Sand Castles Resort Jamaica/Ocho Rios
Sand Castles Ocho Rios
Sand Castles Hotel Ocho Rios
SandCastles Ocho Rios Hotel
SandCastles Hotel
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Ocho Rios
Sandcastles Resort Ocho Rios
Sandcastles Beach Resort Resort
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

Does Sandcastles Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles Beach Resort?

Self parking is free at this property.

What time is check-in at Sandcastles Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Sandcastles Beach Resort?

Check-out is at 11:00 AM.

Does Sandcastles Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170.00 per vehicle applies.

Where is Sandcastles Beach Resort located?

This family-friendly Ocho Rios resort is within a 5-minute walk of Turtle River Park, Jamaica Beaches, and Turtle Beach. Dunn's River Falls is 2.2 mi (3.5 km) away.

Sandcastles Beach Resort Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 10 out of 42 reviews" "
Rating 2 - Terrible. 13 out of 42 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paula

Travelled with group
Disliked: Property conditions & facilities
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Stayed 2 nights in Apr 2024

6/10 Okay

NAKIYA

Liked: Cleanliness
Stayed 3 nights in Mar 2024

2/10 Terrible

Sherin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Jheanell

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Stayed 3 nights in Feb 2024

6/10 Okay

Coralee

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Clive

Stayed 3 nights in Jan 2024

4/10 Poor

Rose

Stayed 7 nights in Dec 2023

4/10 Poor

Eartha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Stayed 3 nights in Nov 2023

4/10 Poor

Garnett

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
Stayed 4 nights in Oct 2023

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet
Stayed 3 nights in Sep 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5
Address
Main Street, Ocho Rios, St. Ann