6/10 – Acceptable
Juliana
Voyage de couple
8 sept. 2025
Overall rating: Okay
The good: linens were cleaner than most places we've stayed, we liked the room configuration, the bed comfort level was above average, and all staff we encountered were approachable.
The not-so-great: there was no phone in the room to reach the front desk, no WiFi info was provided when we checked in (usually it's written on the card sleeve or on a separate slip of paper), no coffee restock (only enough for two small cups of coffee over the 2-night, 3-day stay; one per person; went to front desk for more coffee and were offered the wrong type of coffee packet for the coffee maker in our room; old used coffee pod still in machine), onsite pool and restaurant were closed, shower curtain was coming apart, received inconsistent information from staff and VERY limited "breakfast" (3 pastry choices, basket of one type of fruit and oatmeal packets next to a hot water urn; only white sugar provided for downstairs coffee).
Juliana
Séjour de 2 nuits en septembre 2025