Ratings based on 549 Verified Reviews

3.8 out of 5
80% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromBaltimore, MD

Last minute trip

Posted 18-Jan-2017
Pros: It was right on the beach and close to everything.
Location: There was a nice bar/cafe in the atrium. Small, but fit the bill.
My husband and I decided last minute to go to OC and on way down, I made the reservation quickly and easily online. Great off-season price and the hotel was very comfortable. Would definitely stay there again.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2016 on Hotels
5out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Had an awesome time on our 1 year anniversary get away! The hotel was so nice we stayed in the first night.
1out of 5
by A verified traveller fromUS

Hotel Zoo!!!

Posted 23-Nov-2016
Pros: The turtles!!!!!
Cons: Walking in to Hotel, not dodging water and screaming from pool!!
Location: Nothing really to do close buy. Very cold and Windy. Ocean City was pretty quite!!
First entered, I slip cause of water from the pool and Hot tubs. I'am on oxygen, so the Humidity in there was terrible. I wish when I called the Hotel to ask to be next to elevator because of my condition, they would have told me about the pool inside and the humidity, they did not. Then when I got to room un pack, the roaches came out, Ten o'clock at night I'am moving to another room! They bought cart up, but did't even knock and let us know. We moved ourselves! Next room smelled like bug spray, they claim they did't spray, but my lungs are very sensitive and I had a sore throat for two days ,did't see any roaches, but we went out and bought roach hotels to put around. Felt very un easy the rest of trip. Staff apologize, but the damaged was done. We had Ocean front room, was moved to beach front. gave us half off first night! Charge full price the other two nights! Did't want to move again stayed there, they said the price was the same did't understand that!Won't stay there again!!!! I was always looking for bug's!!!!!
5out of 5
by A verified traveller fromMaryland.

perfect

Posted 17-Nov-2016 on Hotels
wonderful. The staff was very friendly the grounds and room was extremely clean and inviting. they have live exotic animals in the atrium. they are fantastic.
3out of 5
Recommended
for Everyone
by A verified traveller

Noisy heating system & Bugs

Posted 14-Nov-2016
Pros: Ocean front room was pleasant except for the heating system and bugs.
Cons: The heating system made large noises when it would turn on and awake us every time during the night. It was obnoxiously loud and startling. Also, we found a couple roaches in the bathroom. If they were to fix these things the hotel would be rated excellent.
5out of 5
by A verified traveller

Very clean

Posted 13-Nov-2016 on Hotels
Was excellent
5out of 5
by A verified traveller

Posted 11-Nov-2016 on Hotels
My stay was very good as usual. I have no complaints.
5out of 5
by A verified traveller

Great place, great location.

Posted 7-Nov-2016 on Hotels
Great stay. Nice place. Indoor pool, game room, exercise room, free coffee and fresh fruit around the clock. Atrium with parrots and koi, turtles kids love. Only draw back.... if you book room overlooking atrium book first floor. 2 and 3 have no access to atrium unless you walk outside to come back in . Overall great stay!
5out of 5
by A verified traveller

Posted 3-Nov-2016 on Hotels
This was one of my favorite hotels I stayed at on my trip. The ocean view was amazin and the rooms were perfect. I would definitely stay here again. The price was great and the beach was beautiful!