In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Hampton Inn & Suites Ocean City/Bayfront-Convention Center

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deirdre

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. Staff was beyond friendly and helpful. Very pleasant stay. Would definitely go back!
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a convenient location , walking distance to beach and a couple of restaurants. Extremely clean and comfortable. Breakfast had several options and was quickly restocked.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and great location
Stayed 1 night in Mar 2024
Response from The Hampton Team on Mar 5, 2024
Thank you for taking the time to leave us such a positive review. We are thrilled you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Marco, Miami

Stayed 2 nights in Feb 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, clean rooms, indoor pool was perfect!
Stayed 1 night in Feb 2024
Response from The Hampton Team on Mar 5, 2024
Making you happy, makes us happy! Thank you for taking the time to leave us feedback. We appreciate it and hope you will come back again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. I loved pet friendly surroundings. Hotel did not receive my information from Expedia. However they were able to accommodate me. Only issue was my room did not get straightened up nor trash picked up.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in February on our way to Virginia Beach. Was quiet at that time of the year so was very enjoyable.
Stayed 1 night in Feb 2024

10/10 Excellent

Chelsie, Rio Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room great breakfast,, and I love the 24hr free coffee!
Stayed 3 nights in Jan 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Emotions
Everyone at the OC Hampton Inn was excellent in customer service and professionalism. My issue was with Hotels.com because while I made the reservation, it was never submitted to Hampton Inn. Consequently, they didn’t have my reservation in their system. If it had not been for Lana, it would have been a total disaster.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, huge, and the view was amazing looking out over the bay. Breakfast was very good, but they should have done a switch instead of offering the same thing the next day. We stay here every year when the Comic Convention is happening and never have any complaints.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Friendly staff and very clean facility and rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cynquetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend getaway
Great place to stay with a family! We only stayed 1 night, but it was close to everything in ocean city, they had free breakfast and the pool/spa area was super clean and fun! The only issue we had was when we got to our room the tv wouldn't turn on. The front desk had already TEXTED us to thank us for staying and asked if we had any issues. We told them about the tv and someone from maintenance came up to our room within 5 minutes!!! Would definitely stay here again! Great bay views too!!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Colette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recall their names, however I want to especially compliment the breakfast, front desk and housekeeper staff that assisted and took care of us during our stay. It was greatly appreciated and made our visit even more enjoyable. Please let them all know. Thanks!
Stayed 3 nights in Nov 2023

10/10 Excellent

Teneshia

Travelled with family
Everything was great the pool area was great
Stayed 1 night in Dec 2023

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mari

Stayed 2 nights in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Antwann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Deokhyun, Ridgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the breakfast was fresh and delicious, and the room was large so it was great for my family to stay. Also, it would be better if you checked the sofa bed mat.
Stayed 2 nights in Nov 2023

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Where to start...the hotel site had restaurant and bar listed. Nope. They did have a decent breakfast, however. The morning after we got there, we had noticed that on the floor of the batroom by the toilet and toilet itself, there were some spots that looked as though it may have been bodily fluid.. There was also a wadded up paper which looked like a receipt on the floor of that area. We spoke with the front desk and were told someone would take care of it. We left and when we returned to the hotel, were told there was nothing there. Sure enough, it was still there. Told them but with her attitude I said forget it! The rest of the room was clean and very comfortable although daily housekeeping was totally unsatisfactory. Pet area left a little to be desired for the extra we paid.. Except for a couple of women up front on the evening shift, staff not pleasant all. Won't be going back.
Behind hotel in the pet walk area.
Behind hotel in pet walk area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Louis

Stayed 2 nights in Oct 2023

8/10 Good

Marquise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and nice amenities
Stayed 3 nights in Oct 2023

10/10 Excellent

Joyce W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very personable and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Mark E

Stayed 1 night in Oct 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!
Stayed 2 nights in Oct 2023

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was average for it's age, and staff was nice, but they need to repair the outside hot tub, and ditch the constantly lighted balconies. They are absolutely useless after dark when you might want a little privacy.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
hotel very clean, location, and staff very nice. Thank You
Stayed 2 nights in Oct 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and work out room was very nice. Staff was friendly and helpful. View of the bay from the room at sunset was awesome! Breakfast was good and coffee avail anytime. Only two things we noticed. Our room was next to elevator and it made lots of noise going up and down. The timer on the whilrpool was not working and we had to time ourselves. But other than that, not bad at all.
Stayed 2 nights in Oct 2023

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about our Hampton visit. The staff was very friendly. At check in they gave us bottled water. The room was spacious with all the amenities. The TV picture and channel selection was excellent. We had a balcony with a full view of the bayside. The breakfast buffet was delicious and included many food options. How great to have an indoor and outdoor pool. We only stayed one night but next time we will definitely stay longer to enjoy all the amenities.
Stayed 1 night in Oct 2023

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe, indoor pool and hot tubs, variety of food for breakfast. I love it!!
Stayed 1 night in Sep 2023

8/10 Good

Horst

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Edmundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reservations we made were to sleep 5 Adults and it was all paid for through Expedia!!! We were asked to pay in advance! The room was small, but enough to squeeze in 2 Queen beds, however, there was no sleeping accommodation for the 5th member of our party. We asked for an additional bed of course, but we were told there wasn't any!!! We reasoned with the front desk person to no avail. We were offered to move to a suite for at least $20 more per night. We were hungry and tired and so we agreed then found out that it too was a mistake to agree! Why? The suite, we'll say twice the size of the first room we moved out from, a bit more spacious but still, NO BED!!! The sofa was more like a love seat and the annoying thing about it is that the sofa makes a creaking noise each time the person lying on it moves. We would like a refund of the money paid and SHAME ON YOU, Hampton Inn & Suites Ocean City/Bayfront-Convention Center Ocean City, Maryland by HILTON!?!?!
Stayed 2 nights in Sep 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Beautiful sun sets
Off season rather dead
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Only issue was hearing the elevator next to our room.
Stayed 1 night in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you for taking the time to leave us feedback! We are thrilled you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The breakfast was pretty good each morning. Coffee was good and available most of the day right in the lobby. Men’s bathroom on the lobby level could have used a cleaning, but not terrible. Rooms are probably due for an update, but overall pretty good and most importantly, it was clean. Price seems to align with the quality of the hotel.
Stayed 3 nights in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you for taking the time to leave us such positive feedback. We appreciate you choosing to stay with us and hope to see you again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you so much for taking the time to leave us feedback! We are thrilled you enjoyed your stay!

10/10 Excellent

RASUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you so much for a perfect score! We hope you will continue to stay with us in the future. We appreciate your feedback.

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Everything about this hotel was great. On my check out date, I heard a knock at the door, I told them to hang on, I was getting dressed, I had just got out of the shower, and the disregarded me and came right in, even after I yelled again, I’m getting dressed the house keeper told me at 9:04 am I was past my check out. I told the front desk and they said someone was missing. So instead of saying that, they just barged in my room, and told me I was over my stay, and then front desk had a different story. I would never stay here again! Didn’t even apologize. Just brushed it off
Stayed 1 night in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you so much for taking the time to leave us feedback. We sincerely apologize for the way the situation was handled and will follow up with our staff accordingly. We do hope that you will give us another opportunity to provide you with exceptional service.

10/10 Excellent

Bret

Stayed 3 nights in Sep 2023

2/10 Terrible

Aman

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
After paying a decent amount to stay here JUST because I thought we’d be getting good amenities (ie. pool & hot tubs) we were left very disappointed. The pool was filthy. The hot tubs were not working. The only one that was somewhat working wasn’t even hot. The other was colder than the pool. None of this was mentioned to us. Also, upon arriving to the room, I noticed that the fitted sheets did not fit the mattress. When I asked to get it changed, I was told that’s just how the sheets are. Half of the mattress was out exposed, which is absolutely disgusting for a hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Hampton Team on Sep 21, 2023
Thank you so much for taking the time to leave us a perfect score. We appreciate your feedback and hope to see you again soon.