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Reviews of Hotel Gala Oaxaca

2.5 out of 5
Hotel Gala Oaxaca
Bustamante 103, Centro, Oaxaca, OAX

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 463 reviews" "
Rating 8 - Good. 157 out of 463 reviews" "
Rating 6 - Okay. 94 out of 463 reviews" "
Rating 4 - Poor. 39 out of 463 reviews" "
Rating 2 - Terrible. 27 out of 463 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Zocalo dining area was very walkable and safe.
Stayed 1 night in Mar 2024

4/10 Poor

Martha, Phoenix

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terrible the springs were poking us. The other bed was uneven and could not sleep. The curtain stick was vent and could not close curtains properly and the secure lock was breaking it was hanging.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

4/10 Poor

Teresa

Travelled with partner
Smells bad sewer system.
Stayed 1 night in Jan 2024

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!!!
A excepción del wifi que es un poco inconsistente, todo lo demás fue muy satisfactorio. El personal muy amable. Hotel limpio, seguro y cómodamente localizado en el centro de Oaxaca. Recomendado!!!
Stayed 4 nights in Nov 2023

6/10 Okay

Dolores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to zocalo, everything close by, love staying here
Stayed 2 nights in Nov 2023

10/10 Excellent

Avelino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I will definitely recommend it and will stay here again!
Stayed 5 nights in Oct 2023

8/10 Good

veronica

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No restaurant in the property. But great location. Attention! No A/C and yes, beds feels like rockes.
Stayed 2 nights in Oct 2023

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good service
Stayed 10 nights in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest
Property location desirable. Standard room small.property very clean.shower had hot water. No toilet issues. Staff very friendly. 24 hour attendant. Pleasant environment felt safe and secure.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

JESUS F

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is in a good location but the condition is terrible, the cold water in the bath is not working, the lock inside in the door is down, as well the toilet paper dispenser..
Stayed 1 night in Jul 2023

10/10 Excellent

leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo está muy bien lo único malo son las sábanas y las sobrecamas tienen rastros de manchas. Si no fuera por eso sería Excelente!!
Stayed 1 night in Jul 2023

8/10 Good

Erick Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff were friendly. Location is great beside the square, and close to all city sites. Outside suits are better for airflow cause no a/c
Stayed 5 nights in Feb 2023

10/10 Excellent

GARY

Stayed 2 nights in Feb 2023

8/10 Good

Felisa

Travelled with group
Liked: Cleanliness
I love the was so close to the zocalo, dinning areas and museums. Excellent location. It is simple bedding and tight rooms, but it was just for sleeping, so it was perfect. very clean and the cleaning lady was so helpful and nice. Also the reception, except from one man who received us the day we arrived. he was not very helpful and did not want to take the pay in cash for our reservation, because we book it in line. no customers empathy or help. Otherwise everything was great and we love it.
Stayed 1 night in Jan 2023

4/10 Poor

Darlene

Stayed 2 nights in Jan 2023

10/10 Excellent

Hilda

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at an affordable price
Stayed 1 night in Nov 2022

4/10 Poor

Maribel

Stayed 8 nights in Oct 2022

4/10 Poor

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is to small, no AC the fan make to much noise .

10/10 Excellent

RUBI

Stayed 1 night in Sep 2022

8/10 Good

Mariano

Stayed 1 night in Aug 2022

8/10 Good

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good, safe and clean
Stayed 2 nights in Aug 2022

10/10 Excellent

Elan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for the price point. Clean, comfortable, great service, great location.
Stayed 1 night in Aug 2022

6/10 Okay

Angelica

Stayed 1 night in Jul 2022

8/10 Good

Laura Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are hard as a rock, other than that employees are attentive.
Stayed 1 night in Jun 2022

6/10 Okay

Reuben

Disliked: Property conditions & facilities
Nothing works
Great location but this property needs an upgrade. There was a strong sewage smell coming from the pipes in the bathroom. The phone didn't work. The fan didn't work. The TV did not work. And of course no refrigerator nor a safe box.
Stayed 3 nights in Jun 2022

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a weekend ❣️
Short 4-5 days of awesome! Shopping and relaxing, eating and sleeping! Got to love the weather in Oaxaca 😍 Can’t wait to go back and stay at Hotel Gala once again..... we feel right at home
Stayed 3 nights in Apr 2022

10/10 Excellent

Timothy

Stayed 1 night in Apr 2022

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y los cuartos muy limpios. Todo a muy buen precio
Stayed 1 night in Mar 2022

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and pretty quiet for being by the Zocalo
Stayed 3 nights in Feb 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Angel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Maritza, SHERMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron super amables! Gracias! Everyone was super friendly! Thank you!
Stayed 1 night in Jun 2021

4/10 Poor

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style
Stayed 3 nights in Nov 2021

10/10 Excellent

Victoria

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Staff is nice and always helpful.
Stayed 10 nights in Oct 2021

8/10 Good

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Oct 2021

10/10 Excellent

Victor Zuniga

Stayed 4 nights in Oct 2021

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness, room comfort
Get what you pay for.
There is no elevator or ac. There were live bugs on the floor. Everything is a bit time worn or faded. Things seemed clean otherwise. It was extremely noisy as my room faced into hall seating area and to get air the windows needed to be kept open. There was a ceiling fan which helped. In the Galas favor ,It was centrally located. It made getting around easier. It certainly was cheap and if all you’re looking for is a a place to lay your head, this is it. The bed was much harder than I am used to so bear that in mind.
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar las vacaciones
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
we like the receptionist Valentin was very friendly and helpful....the wifi is horrible cleanliness is low restrooms were very nasty...Beds very hard
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical way to stay in the center of everything in Oaxaca, literally steps away from the Zocalo. Very friendly and helpful staff
Stayed 1 night in May 2021

8/10 Good

Emmett

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice of comfy place and a quiet place to stay and a good service
Stayed 1 night in May 2021