Reception
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Reviews of Z Hotel Jack London Square

3 out of 5
Z Hotel Jack London Square
233 Broadway, Oakland, CA

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 1003 reviews" "
Rating 8 - Good. 400 out of 1003 reviews" "
Rating 6 - Okay. 237 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was an vending machine available and wish the pool was open.
Stayed 1 night in Aug 2021

10/10 Excellent

Steve

Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
There was a very loud party taking place on the patio right below our room. I was forced to close my window and cover my ears with my pillow to sleep!
Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Nice place
Very nice Oakland hotel small but quaint. Near trains,ferry and BART and food too.Will stay again.
Stayed 1 night in Aug 2021

2/10 Terrible

Irene

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

Gerald

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Overall experience was pretty good I most like the convenient location
Stayed 1 night in Jul 2021

4/10 Poor

Tina

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salt water pool nice suprise
Stayed 2 nights in Jul 2021

4/10 Poor

susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all. Dirty. No toilet paper
Stayed 3 nights in Jul 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Z Hotel, Oakland
Checked in an hour early on a Saturday. Room was not ready but they gave me another room w 2 queens which was fine. Place was very clean and somewhat modern. It is an okder hotel though. Stayed 1 night, paid $30 for overniggt parking. Area was pretty cool with a few restaurants & bars all within walking distance. The diner next door was great too. Will stay again.
Stayed 1 night in Jul 2021

8/10 Good

angela

Stayed 2 nights in Jul 2021
Response from Z Hotel Jack London Square on Jul 17, 2021
Thank you for your feedback.

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Z Hotel Jack London Square on Jul 11, 2021
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Bartholomew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Z Hotel Jack London Square on Jul 11, 2021
We appreciated your feedback. We hope to welcome you again soon.

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great
Stayed 1 night in Jul 2021
Response from Z Hotel Jack London Square on Jul 11, 2021
We appreciated your feedback. We hope to welcome you again soon.

6/10 Okay

Tara

Liked: Cleanliness, staff & service, room comfort
Convenient stop close to our late night train. The room was just ok(remodeled old motel). We stayed in a 5 star hotel in S.F. next day for same price. Over priced but felt safe and employees were friendly and helpful. The diner attached was good and reasonably priced.
Stayed 1 night in Jun 2021
Response from Z Hotel Jack London Square on Jul 2, 2021
We appreciated your feedback. We hope to see you again soon.

10/10 Excellent

CHRISTINE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to visit JLS or going to a Giants game! Reception during check-in was easy and sanitized. Room cleaned and free of any orders.. A+++! Barbara checked us out Sunday morning and was friendly and so helpful!! She gave us great spots to visit during out stay! Thank you Hotel Z!
Stayed 1 night in Jun 2021
Response from Z Hotel Jack London Square on Jul 1, 2021
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

anaya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Z Hotel Jack London Square on Jul 1, 2021
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious rooms
Stayed 2 nights in Jun 2021
Response from Z Hotel Jack London Square on Jul 1, 2021
Thank you for your feedback. We hope to see you again soon.

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities, room comfort
disappointing
Not what we expected. Very small room, sketchy area
Stayed 2 nights in Jun 2021
Response from Z Hotel Jack London Square on Jul 1, 2021
Thank you for your feedback.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Location
Stayed 1 night in May 2021
Response from Z Hotel Jack London Square on Jun 2, 2021
Thank you for your feedback.

8/10 Good

Arika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021
Response from Z Hotel Jack London Square on May 12, 2021
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little out daated
Stayed 1 night in Apr 2021
Response from Z Hotel Jack London Square on Apr 30, 2021
Thank you for your feedback. We appreciated your comments. We hope to see you again soon.

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Not bad, but not great - decent deal for the price
RIGHT next to a commuter rail line, which kicks off around 4am. Staff was very friendly. Hotel room and lobby was clean. Plenty of restaurants and conveniences nearby. Very low water pressure in the shower.
Stayed 3 nights in Apr 2021
Response from Z Hotel Jack London Square on Apr 26, 2021
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Z Hotel Jack London Square on May 12, 2021
Thank you for your feedback. We hope to see you again soon.

6/10 Okay

Cassidy

Travelled with group
Liked: Staff & service
Eh
$30 to park, nothing special outdoor hotel.
Stayed 1 night in Apr 2021
Response from Z Hotel Jack London Square on Apr 22, 2021
Thank you for your feedback. We hope to welcome you again soon.

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Quiet. Walk to the marina and Jack London Square. Secure parking
Stayed 1 night in Apr 2021
Response from Pitt at Z Hotel Jack London Square on Apr 19, 2021
Thank you for your feedback. We appreciated your comments. We are looking forward to welcome you again soon.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dan was cordial at check-in, the morning clerk was as well. Buttercup on property is a plus!
Stayed 1 night in Apr 2021
Response from Pitt - Z Hotel Jack London Square on Apr 7, 2021
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accomodating, helpful and kind. Thank you for the great service!
Stayed 2 nights in Mar 2021
Response from Pitt - Z Hotel Jack London Square on Mar 16, 2021
Thank you for your review. We appreciated your feedback. We hope to welcome you again soon.

10/10 Excellent

Lisi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Pitt - Z Hotel Jack London Square on Mar 16, 2021
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2021
Response from Pitt - Z Hotel Jack London Square on Feb 26, 2021
Thank you for your feedback. We hope to see you again soon.

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed he many times in covid times nothing is the same but it was ok but the place have only 1 ice machine and it was broke
Stayed 1 night in Jan 2021
Response from Pitt - Z Hotel Jack London Square on Feb 4, 2021
Thank you for your review. We appreciated you pointing out the issue with the ice machine. We are working on repairing the machine. We hope to welcome you again soon.

6/10 Okay

Meg

Stayed 1 night in Jan 2021
Response from Z Hotel Jack London Square on Jan 14, 2021
Thank you for your feedback. We hope to welcome you again soon.

8/10 Good

Hobert

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Praying for parking in an empty hotel
The rooms are nice over all but they want you too pay 30.00 dollars for parking when I didn’t pay my car ended up getting broken into and the will not let me have a copy of the surveillance tapes until I talk to the police first which could take weeks underneath the COVID-19 restrictions
Stayed 1 night in Dec 2020
Response from Z Hotel Jack London Square on Jan 1, 2021
Thank you for your review. We appreciated your feedback. We are sorry about your car. We have procedure in place for safety of our staff and privacy for our guests. Thank you for your understanding.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2020
Response from Pitt - Z Hotel Jack London Square on Dec 16, 2020
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Robert

Stayed 1 night in Nov 2020
Response from Pitt - Z Hotel Jack London Square on Dec 1, 2020
Dear Robert, Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Geneva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Pitt - Z Hotel Jack London Square on Nov 27, 2020
Thank you for your feedback. We hope to welcome you again soon.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Pitt - Z Hotel Jack London Square on Oct 20, 2020
We appreciated your feedback. We hope to welcome you again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Pitt - Z Hotel Jack London Square on Oct 20, 2020
We appreciated your feedback. We hope to welcome you again soon.

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel for business trip clean and quiet.
Stayed 4 nights in Oct 2020
Response from Pitt - Z Hotel Jack London Square on Oct 12, 2020
Hi Michael, Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M go to hotel
Love the location, service and cleanliness. Stay here roughly 7 times a year.
Stayed 2 nights in Sep 2020
Response from Pitt - Z Hotel Jack London Square on Sep 30, 2020
Thank you for your review. We appreciated your feedback. We hope you are safe and well. We are looking forward to welcome you again soon.

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Pitt - Z Hotel Jack London Square on Aug 22, 2020
Thank you for your feedback. We hope to welcome you again soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Aug 2020
Response from Pitt - Z Hotel Jack London Square on Aug 21, 2020
Thank you for your feedback. We hope to see you again soon.

6/10 Okay

Lisa

Stayed 1 night in Jul 2020
Response from Pitt - Z Hotel Jack London Square on Aug 3, 2020
Thank you for your feedback. We hope to welcome you again soon.

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Pitt - Z Hotel Jack London Square on Jul 10, 2020
Thank you for your feedback. We hope to welcome you again soon.

4/10 Poor

Svetlana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Pitt on Mar 17, 2020
Thank you for your feedback.

2/10 Terrible

Chrissy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best for me
The hotel was not what I expected at all-we moved to another hotel. It felt cheesy and not a room I’d like to “hang out” in. The man at the front desk was was super friendly and understanding.
Stayed 2 nights in Feb 2020
Response from Pitt on Mar 17, 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant right out the door. Great view from room
Stayed 1 night in Mar 2020
Response from Pitt on Mar 17, 2020
Thank you for your feedback.

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good affordable location in Jack London squareS
Very comfortable bed, old hotel that got a fresh coat of paint and a modern make over. Quiet and comfortable other then the loud train horns all day.
Stayed 4 nights in Feb 2020
Response from Pitt at Z Hotel Jack London Square on Mar 3, 2020
Thank you for your feedback. We hope to welcome you again soon.