Lobby lounge

Reviews of Graduate Berkeley

4 out of 5
Graduate Berkeley
2600 Durant Ave, Berkeley, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1014 reviews" "
Rating 8 - Good. 333 out of 1014 reviews" "
Rating 6 - Okay. 132 out of 1014 reviews" "
Rating 4 - Poor. 54 out of 1014 reviews" "
Rating 2 - Terrible. 41 out of 1014 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveller
I came and stayed for several days. They charged for expensive parking. I came in an Uber. They asked if I had a car. I said no. I only discovered on my credit card statement. I am sure this is very common.
Stayed 4 nights in Mar 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scammed. Be careful. They automatically charge for parking. This happed on both reservations -- first one and then I extended one day. It happened two times. It is intentional.
Stayed 1 night in Mar 2024

8/10 Good

Reilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed @ The Graduate (formerly Hotel Durant) a number of times in the past, and still like it. Two things: the bathtub was quite slippery and needs new traction strips. Also, I was not able to get the room to heat up at night, but in the morning there was no problem. Both of these observations were shared with staff at checkout.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at The Graduate hotel and it was outstanding. Friendly staff, comfortable and clean room, great food, and ideal location. Loved the spa and pool too. Highly recommend for a top-notch experience!
Stayed 2 nights in Mar 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was nice. Could hear talking too easily from other room which was not ideal. Bathroom water pressure was lacking. The location is perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

marilys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby, good place to work or study, a good vibe, nice room decorative artifacts, corridors a little outdated and no ventilation apart from AC, but conveniently located near UC Berkeley campus and friendly atmothphere.
Stayed 5 nights in Mar 2024

10/10 Excellent

Veronica, Costa Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for parents of students living in the south side, particularly those in Unit 1
Stayed 2 nights in Mar 2024

6/10 Okay

Viola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot/cold water system is really old and doesn’t get controlled very well, be sure not to get burned during shower
Stayed 2 nights in Mar 2024

6/10 Okay

Lucy

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The front desk staff was friendly. However, there was an unpleasant smell in the hallway/rooms and I noticed some blood stains on the shower towels as well as bed sheets. Before I got into bed, I found a small worm crawling on top of my sheets.
Stayed 1 night in Mar 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness
The staff is nice, but the place needs some serious updating. The room was decently sized and appointed but the carpet in the hallway and the rug in the room was worn down to the nub. Also, I question the choice of bright green walls contrasting with blue and creme carpet. Sometimes you just can't paint over something and call it a day.
Stayed 1 night in Feb 2024

8/10 Good

Elsie, Temecula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the front desk are all kind, friendly and professional. Check-in was a breeze and Amy was very kind and helpful. The location was very convenient and UC Berkeley is in a very walkable distance.
Stayed 1 night in Feb 2024

4/10 Poor

Lisa, WILSONVILLE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this lodging primarily for its location beside Berkley. It was cute & quirky but definitely had some street noise. I rented an EV and non-EV cars were parked in all of the EV spots & front desk had to call a guest back to move one of the cars. The second morning there was no hot water for a shower - no bueno!! Also, the homeless situation is getting worse with a raging tweaker in the corner of the parking lot:/. I highly doubt I will ever stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love older buildings nicely restored. Also appreciated the EV charger!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessie Siyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at The Graduate. Comfortable bed, clean… My only recommendation is to fix the faucets in shower. It was difficult to get warm to hot water. It was cold or boiling hot.
Stayed 5 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, great design, great staff, and a really nice change to a typical hotel stay
Stayed 1 night in Jan 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 3 nights in Jan 2024
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Closest proximity to the university., friendly staff
Stayed 1 night in Jan 2024
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

6/10 Okay

Nadia

Travelled with partner
Disliked: Property conditions & facilities
We paid extra to get the executive queen room based on the photos which showed multiple windows. We were extremely disappointed that the room was not as pictured and only had one window. The room was very cramped and very dark. The bathroom’s sink is in the room itself to add to the awkward layout. It is basically like staying in a dorm room which is not what the photos convey. I did try to speak to the front desk about the photos they have on their website vs what they gave us and they didn’t care. Cute cafe in the lobby (though you have to leave the building to get the coffee yourself) but all in all wouldn’t stay there again.
Stayed 1 night in Jan 2024
Response from Cynthia B on Jan 31, 2024
We sincerely apologize that your recent visit did not exceed your expectation. We are committed in providing an amazing service here at Graduate Berkeley and rest assured that we will work towards improvements on these areas. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

6/10 Okay

J.R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quality of the restaurant. I dislike the resort fees ,especially considering rhat Berkeley is not a resort city. Just a money grab.
Stayed 2 nights in Jan 2024
Response from Cynthia B on Jan 31, 2024
Thank you for your kind words and review, your feedback will be relayed to our Executive team I hope we can welcome you back again soon!

8/10 Good

Yu, Sugarland

Stayed 4 nights in Nov 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

4/10 Poor

Anjuli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a spider problem in our room. The spaces were teeeeny tiny and rooms have hardwood floor and no tub. Not baby or young family friendly
Stayed 4 nights in Dec 2023
Response from Cynthia B on Jan 31, 2024
Thank you for your review, your feedback will be relayed to our housekeeping department with regards to the room. Some of our room have tubs vs walk in showers. It is dependent on which room you are assigned. I hope we can welcome you back again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lipstick on a pig
Hotel is pretty rickety. Hallways creak and smell. Housekeeping carts left unattended outside of tiny elevator. Kitschy design does not make up for the old building.
Stayed 1 night in Dec 2023
Response from Cynthia B on Jan 31, 2024
Thank you for your review, your feedback will be relayed to our Housekeeping department to with regards to the room. I hope we can welcome you back again soon!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 Good

Dale

Stayed 1 night in Dec 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 Excellent

Song

Stayed 1 night in Jun 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

2/10 Terrible

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super run down rooms
Stayed 1 night in Oct 2023
Response from Eric C on Jan 6, 2024
Thank you for the review and feedback. I'm so sorry your room wasn't up to standards, we appreciate your comments. We do our best to ensure rooms are functional for all guest, we apologize if this wasn't the case for your visit!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hidden "amenity fee" due at check-in.
Stayed 1 night in Nov 2023
Response from Cynthia B on Nov 29, 2023
Hi Andrew, Our Expedia page and website were both updated 9/25/23 to reflect the property amenity fee. It's unfortunate you weren't aware before check in. I hope we can welcome you back again soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

mark, San Diego

Stayed 1 night in Nov 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from Christine, General Manager on Nov 21, 2023
So happy to see your stay went great, come back again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and updated with character
Staff was very friendly from start to finish. The room was very…compact (I had to turn sideways to walk between the tv and bed to get to the desk). There were ample outlets to use, but the WiFi felt spotty at times. I appreciated that the stay included a coffee and drink, that was a nice touch. Only negative experience was the restaurant - it took an hour to get the food, only for them to bring out my plate but told my guest they ran out of their order (again, it took an hour to tell us that?). That being said, they were incredibly nice and comp’d the meal for the trouble.
Stayed 1 night in Nov 2023
Response from Eric C on Nov 18, 2023
Thank you for your review, your feedback will be relayed to our Executive team. I hope we can welcome you back again soon!

8/10 Good

Carly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cynthia B on Jan 31, 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 Excellent

Sheena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel near campus!
Great location if you need to access UC Berkeley! Cute boutique style hotel, small fitness room, and next to a bar/coffee shop. Near all restaurants on Telegraph/University. Would have been totally perfect except you can hear the bathroom next door through the vent (shower noise is one thing, but you could hear them going to the bathroom and spitting, etc)
Stayed 3 nights in Nov 2023
Response from Cynthia B on Nov 12, 2023
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Cynthia B on Nov 12, 2023
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Cynthia B on Nov 12, 2023
Thank you for your review.

8/10 Good

Anna, Taylor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An older building with small rooms, but the staff was lovely!
Stayed 1 night in Oct 2023
Response from Cynthia B on Nov 12, 2023
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Christine, General Manager on Nov 21, 2023
I'm so sorry to hear you did not enjoy your stay, we hope to hear from you directly so we can help resolve whatever might have been a challenge for you.

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Smell in room.
Stayed 4 nights in Oct 2023
Response from Cynthia B on Nov 12, 2023
Thank you for the review and feedback. I'm so sorry your room wasn't up to standards, we appreciate your comments. We do our best to ensure rooms are functional for all guest, we apologize if this wasn't the case for your visit!

4/10 Poor

David

Disliked: Cleanliness, staff & service
Disappointment
I as very disappointed in several things. (a) It was represented that parking was unavailable Friday night, and I was prepared for that, but actually it was unexpectedly closed Thur night, throwing a big damper on my experience. (b) Our room was not fully cleaned, as there was stuff left over in the fridge from the previous guest and none of the promised bottled water. (c) Our room was not serviced -- excuse was that our "do not disturb sign" was out until ~10am, but this is not a common practice in my experience. Also the minimal renovation and redecoration this old property has received in its remake as a Graduate Hotel was disappointing upon arrival.
Stayed 3 nights in Oct 2023
Response from Cynthia B on Nov 12, 2023
Thank you for the review and feedback. I'm so sorry your room wasn't up to standards, we appreciate your comments. We do our best to ensure rooms are functional for all guest, we apologize if this wasn't the case for your visit!

10/10 Excellent

Imani

Stayed 5 nights in Oct 2023
Response from Eric C on Nov 16, 2023
Thank you for your review, I'm thrilled you enjoyed your stay and felt safe and comfortable during your visit. I hope we can welcome you back again soon.

10/10 Excellent

Dorene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Berkeley! Wonderful staff, lovely historic building, great decor, bar and restaurant.
Stayed 1 night in Oct 2023
Response from Cynthia B on Nov 2, 2023
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean room. Comfy bed. Malin Goetz amenities
Stayed 1 night in Oct 2023
Response from Cynthia B on Nov 2, 2023
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully decorated, well-maintained historical hotel! It is very charming and clean! You can’t beat the location! It’s surrounded by fantastic restaurants, cafes, etc and it’s steps away from UC Berkeley! It has a lovely lounge and pub restaurant and a cafe with excellent espresso drinks in front connected to hotel. Since I have chronic back pain, I have to add that THE BEDS, BEDDING AND PILLOWS WERE VERY COMFORTABLE!! My son and I came for a tour of UC Berkeley. If he gets accepted, we will definitely be staying in the hotel again when we come visit him!
Stayed 2 nights in Oct 2023
Response from Michael M. on Oct 27, 2023
Hello,Thank so much for the kind words! We look forward to your future visits to Berkeley!