Exterior detail

Reviews of Carleton of Oak Park

3 out of 5
Carleton of Oak Park
1110 Pleasant St, Oak Park, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews" "
Rating 8 - Good. 311 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 9 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Amenities, property conditions & facilities
kitchenette
Stayed 1 night in Mar 2024

4/10 Poor

Michael, Jackson

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very run down old super hot room . Black female sitting in back on phone waited 13 min to check in she saw us but remained on phone . Thin walls door didn’t seal . Unsafe
Stayed 2 nights in Mar 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Headboard and table had very obvious dust on them- but the bathroom was very clean, and room was nicely tidy. Staff not able to assist on creating a comfortable temperature in our rooms (family members also has stays here), and when attempting to purchase bottled water from vending machine, only received diet pepsi, which was flat and out of date by nearly a year. Despite the age of building it was nicely quiet, and a conveniently close option to hop on the train.
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve enjoyed my stay at this hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Nadja, Forest Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has personality. Our room had high ceiling, a little dining area and kitchen with a microwave fridge, blackout curtains and a king bed, all useful and such delightful old style, nothing sterile about it, although it was clean and modern where it counted. And reasonable rates. Loved going downstairs to the pub/restaurant and having great food in a friendly atmosphere.
Stayed 3 nights in Feb 2024

8/10 Good

alicia

Liked: Cleanliness
Good location - close to shops/restaurants/transportation Phils' for happy hour is awesome!
Stayed 1 night in Feb 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great area! Restaurants in the hotel. Easy parking in lot.
Stayed 1 night in Feb 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 1930s vintage hotel. Great dining in the area. Parking is free with a pass given to hotel guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel but exceptionally clean. Extremely convenient to shopping and the El without hearing the El. The hotel is handicap accessible with necessary lifts but historic design does make some of the accessibility features slightly inconvenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant surprise. It is quaint and very nice. I would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities
The Carleton is like a great little European Inn. Charming, clean, friendly, but not fancy.
Stayed 1 night in Feb 2024

6/10 Okay

Eric

Business traveller
There were minor things about the room: the tub didn't drain when I was showering, the alarm clock made a hissing noise until I unplugged it. The big problem was that the fire alarm went off intermittently starting at 8am, because (according to the front desk) they were testing the system. At 8am? Without warning guests? Two of us were in the hallway trying to figure out if the building was on fire. I called the desk to learn about the "testing," asked why we weren't told, and was told they don't have an intercom. So they were caught off guard and didn't bother to tell me at check-in the night before? "Oh, by the way, don't bother trying to sleep in." Or, I don't know, test your fire alarms at 1pm, between guests checking out and checking in. Seriously sub-par experience.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful older hotel in a very quaint but busy area. The hotel was liking stepping back in time. The room was very nice like a old time apartment done into a very nice hotel room. The staff was very friendly and there is a sports bar and restaurant that anchor each side of the hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

linda

Travelled with family
Liked: Amenities
Loved the uniqueness of the historical vibe.
Stayed 2 nights in Jan 2024

8/10 Good

Jennifer, Cherokee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a nice stay. The staff was helpful and very professional. I did have a small issue with the plumbing. Apparently, while I was gone during the day, water backed up through the sink and overflowed onto the floor to the point that it reached the carpet just outside the bathroom. As I was checking out the next morning and needed to get to bed right away, I let the staff know, but declined a maintenance call. I feel confident that they will have resolved the issue after I checked out, and this would not affect my staying with them in the future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ansel

Stayed 7 nights in Jan 2024

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great value always a perfect stay
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always welcoming and accommodating.
Stayed 4 nights in Jan 2024

8/10 Good

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Elese

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff is cordial. Housekeeping can be rude.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stay. Restaurants, CTA, grocery stores, parks, shopping, and family all in walking distance. The hotel consists of 3 different buildings: The main Carleton and the Plaza Hotel are joined and there is a separate motor lodge. We had a king in the Plaza. The room was spacious with a small kitchenette (microwave, refrigerator, pod coffee maker, dishes and utensils). The bed was incredibly comfortable. There’s also 2 restaurants - fancy Italian and basic pub - on ground floor that you can charge to the room.
Stayed 5 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alice

Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No matter when i come the Staff is the same pleasant and friendly and helpful everything was wonderful it's my favorite place to stay in Thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

carol

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Austin

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jananne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Convenient location for our visit !
Stayed 1 night in Oct 2023

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a book a few nights here because my new apartment had a pipe burst. The staff is super friendly and helpful, I had a peaceful stay. Poor Phil’s downstairs is a new fav!
Stayed 2 nights in Dec 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Arshinder

Disliked: Property conditions & facilities
Left few clothes in the room drawer.. never found… reception and house keeping were very indifferent
Stayed 2 nights in Oct 2023

10/10 Excellent

Caird

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonna, Rensselaer

Travelled with partner
Great location. Clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

CARRIE

Stayed 1 night in Dec 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great overnight Stay
In town for a Christmas Party. The Carlton is very convenient to the house party. Love the vibe and the pub with all the. Chicago Memorabilia!
Stayed 1 night in Dec 2023

10/10 Excellent

Silvia, Fishers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly during check-in and check-out
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The restaurant/bar closes too early.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew, Vero Beach

Travelled with partner
Liked: Amenities
Convenient and spacious
Stayed 5 nights in Nov 2023

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service
The hotel isn’t terrible, given there are only select few options in the area. It is an older building and with that said, the heating system has a boiler system. Throughout the night, I would wake up to banging of the pipes because of this heat system. It also seems to be located next to a low income housing section, which was not appealing as I park the car overnight. Parking is free and dining is good, not great. I’d say it was overall adequate for my overnight needs.
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Travelled with family
Liked: Amenities
Love it here
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dominique

Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban Setting
Great urban setting with safe and convenient parking. Great Italian Restaurant on the premises.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had an excellent experience with this hotel. It’s in a historic building located near the Oak Park downtown district and within easy walking distance of several good restaurants, including one connected with the hotel. Checking in and out went very smoothly. Our room was beautifully clean and very comfortable. We also loved the fact that we could leave our car parked at the hotel, take a short walk to the train station, and hop on the train to downtown Chicago to spend the day. We definitely plan to stay here again!
Stayed 2 nights in Nov 2023

8/10 Good

Sunisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Construction and the lady at the front desk was rude when i called.
Stayed 1 night in Nov 2023