Ratings based on 1,710 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromVancouver, Canada

Clean, nice, and one min walk to the beach!

Posted 23-Jul-2016
Pros: Stuff was very friendly, they were helping us with every need we had.
Location: The Heart of Waikiki Beach!
Very happy with the stay! Excellent, will be back next summer!
5out of 5
by A verified traveller fromel dorado,ca

Great location!

Posted 23-Jul-2016
The hotel staffs are helpful and friendly.The room is clean and comfortable but on the down side the shower is small . The hotel is Walking distance to the beach, restaurants,shopping malls and the zoo. It's also a short drive to the Ala Moana shopping center and a good hike to the diamond head.
4out of 5
by A verified traveller fromNapili, HI

Great Hotel One Block From Waikiki Beach

Posted 21-Jul-2016
Pros: Comfortable pillows, fast elevators, close to Waikiki beach, clean rooms, a safe and small fridge in the room, and access too free DVD rentals
Cons: Parking is limited (typical to Waikiki); I arrived early and the front desk agent did not suggest options while waiting or offer to store bags, etc.
Location: This hotel is in the heart of Waikiki, one block from the beach and walking distance to fabulous restaurants, shopping, surfboard rentals, & trolleys.
This hotel has a classic Hawaiian feel - from the open-air lobby to the room decor. Each room has its own lanai with chairs and a small table, which is great for taking in the views. My particular room had a mauka (Hawaiian for "facing the mountains") view, but also included a peek-a-boo view of the ocean as well. Check-in and check-out were relatively easy, and staff members were accommodating. Overall, an enjoyable stay.
Comment from Hotel Management
21-Jul-2016 by Gayle, Guest Relations, Hotel Management
We are so happy to see that you had a very pleasant and memorable trip. We're happy that you enjoyed our location and amenities and hope you will choose to visit us again on your next visit to Waikiki! A Hui Ho! (Until we meet again!)
4out of 5
by A verified traveller fromCalifornia

Nice hotel close to the beach

Posted 19-Jul-2016
Nice room very close to the beach. A very short walk to shops and restaurants.
Comment from Hotel Management
19-Jul-2016 by Gayle, Guest Relations, Hotel Management
Very happy you enjoyed your guestroom and our close proximity to Waikiki Beach. Our guests really like our close location to the popular shops and restaurants. We hope you had a wonderful trip filled with great memories and the best selfies! Please visit us again!
4out of 5
by A verified traveller fromVentura, CA

Close to the beach, shopping

Posted 18-Jul-2016
Older hotel; friendly front-desk check in; typical hotel room/space, small shower-no tub in our room; block from the beach!; surf board rental on the opposite corner-much better deal than on the beach!; high-end shopping (or window shopping) within a couple blocks. Waikiki is crowded! We've decided it's like Vegas, but on the ocean. Enjoy!
Comment from Hotel Management
18-Jul-2016 by Gayle, Guest Relations, Hotel Management
Sounds like you had a terrific trip! We hope you made a lot of fun memories and took the best selfies! We hope to see you again on your next visit!
4out of 5
by A verified traveller fromguernsey

Family holiday

Posted 17-Jul-2016
Stayed for 2 nights, 4 adults in a room so quite snug but good value for money, great views of Waikiki beach and comfortable bed. Hotel staff always very friendly and helpful.
Comment from Hotel Management
18-Jul-2016 by Gayle, Guest Relations, Hotel Management
Great Value! Great Views! Happy Vacation! So very happy to hear that you had a wonderful visit! We look forward to seeing you again on your next visit to sunny Waikiki! A Hui Ho! (until we meet again!)
3out of 5
by A verified traveller fromT

Great bang for buck

Posted 15-Jul-2016
Awesome hotel close to the beach, central to Waikiki. Good air conditioning and staff were helpful. Recommended
3out of 5
by A verified traveller fromca

Nice the lobby only but the room not rusty frige

Posted 12-Jul-2016
The room is not clean specialt the carpet, refrigerator door has rusty, the rug are always left hanging in the shower hose, the air condition is not cold, thermostat is not working always in 74-78.
Comment from Hotel Management
13-Jul-2016 by Gayle, Guest Relations, Hotel Management
Thank you for sharing your feedback. We regret that your guestroom was not to your satisfaction. We are planning on making upgrades to our guestrooms and hope you will consider visiting us again so that you can share your thoughts on the changes! Until then, safe journeys~
3out of 5
by A verified traveller

Good location but in need of a make over

Posted 11-Jul-2016
Pros: The staff were really helpful, the in room refrigerator was broken but was replaced within minutes of my reporting it.
Cons: Air con and decor
Location: Beach and shopping on your doorstep
One block back from the beach with plenty on convenience stores nearby. Unfortunately the rooms are a little tired and the noisy air conditioning didn't allow for a good night's sleep
Comment from Hotel Management
14-Jul-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your feedback on your recent visit. We regret that the hotel and your guestroom was not to your expectations. We are planning on making upgrades to our guestrooms and hope you will visit us again and let us know what you think of the changes! A Hui Ho! (Until we meet again!)
5out of 5
by A verified traveller fromVictoria, British Columbia, Canada

Nice hotel, close to the beach, but not over price

Posted 10-Jul-2016
Best Vacation I've ever been on. Highly recommend the Hoku island tour H5!
Comment from Hotel Management
13-Jul-2016 by Gayle, Guest Relations, Hotel Management
Sounds like you had a fantastic trip! Happy Memories! Best Selfies! Whoo Hooo!