Ratings based on 1,636 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Toronto, ON

close to the beach, clean

Posted 24-May-2016
We stayed there one night. This hotel has a good location. 2 minutes to Kaikiki beach.
Comment from Hotel Management
24-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your positive feedback on your recent visit! Our guests really like our close proximity to Waikiki Beach. We hope your trip was memorable and filled with picture-perfect moments! We hope to see you on your next visit to Waikiki~
5 out of 5
by A verified traveller

nice hotel close to the beach

Posted 22-May-2016
Very good experience Staff hospitality incredible
Comment from Hotel Management
23-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for sharing your feedback on your recent visit to the Waikiki Resort Hotel. We are so happy you had a wonderful visit! Our staff really works at providing the best service possible! We hope you will visit us again on your next visit to sunny Waikiki! Until then, safe journeys~
4 out of 5
by A verified traveller from White Lake, MI

Nice hotel very close to beach!!!!

Posted 21-May-2016
Pros: Location was great!
Cons: Everything was fine.
Location: Went to Diamond Head and the beach.
We just were there for one night and left the next day for a cruise. Were able to leave our luggage while we toured in the morning and they had a great breakfast buffet at the hotel. Thanks for the great stay.
Comment from Hotel Management
21-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your feedback on your recent visit. We're so happy to hear that you received excellent service and we were able accommodate your luggage while you were on tour. Hope you had a wonderful vacation! Please visit us again on your next trip to Waikiki! A Hui Ho (until we meet again!)
4 out of 5
by A verified traveller

Perfect for our one night stop over in Honolulu.

Posted 17-May-2016
Decor a little dated, but very clean and comfortable. Would stay again.
Comment from Hotel Management
17-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your feedback on your recent visit. We are planning an upgrade to our guestrooms! New carpeting for the guestrooms and hallways and a facelift for the bathroom vanity. We hope you'll visit us again and let us know what you think of the changes! A Hui Ho! (until we meet again!)
5 out of 5
by A verified traveller

위치가 좋은 호텔

Posted 17-May-2016
가격대비 위치와 호텔 시설 및 직원의 응대가 만족스러웠습니다 . 다음에도 또 이용할꺼 같습니다
Comment from Hotel Management
18-May-2016 by Gayle, Guest Relations, Hotel Management
Wow! A five-star review! We are so happy you enjoyed your stay! We hope you made a lot of great memories, took wonderful selfies and we look forward to seeing you again on your next visit to Hawaii!
4 out of 5
by A verified traveller

ビーチに近い快適なホテル

Posted 12-May-2016
ビーチからも近く、快適に過ごすことが出来ました。 WI-Fiの接続状態が悪かった(特に夜間帯)ので、改善していただきたい。
Comment from Hotel Management
13-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your feedback on your recent visit. We regret that your in-room WiFi was not to your satisfaction. Please accept our sincere apologies. We will share this information with our Engineering staff and research ways to improve our service. We hope the rest of your visit was pleasant and enjoyable. Please consider us again on your next visit to Waikiki!
5 out of 5
by A verified traveller from texas

Posted 12-May-2016
Pros: Location
Cons: A little more attention to replenishing supplies
Location: Within a block of the beach. Close to tour pickup points. . Nice restaurant and gift shop. Walking distace to many shops and cheap/expensive eateries
This hotel is very pretty, close to the beach, and is well within walking distace of shops and different places to eat. The concierge Christian was wonderful about helping us to book several tours and where to go to shop.
Comment from Hotel Management
12-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for your feedback on your recent visit! We regret that the replenishment of supplies were not to your expectations. Please accept our sincere apologies! We are happy to hear that you liked our proximity to the beach and that our Concierge was very helpful! We hope your visit was memorable and filled with happy selfie-moments and look forward to serving you on your next visit to sunny Waikiki!
4 out of 5
by A verified traveller from Honolulu,HI

Close to the beach

Posted 11-May-2016
Beds were comfy, staff were great, bathroom was a little tight, and noise level was high. Overall, a good place for the money.
Comment from Hotel Management
11-May-2016 by Gayle, Guest Relations, Hotel Management
Comfy beds! Great Staff! 4 Star Review! Thank you for sharing your feedback on your recent visit. We do regret that you found your guestroom bathroom and the ambient noise level not to your expectations. Please accept our sincere apologies! We hope and trust that the rest of your trip was filled with happy selfie-moments and great memories We hope you'll consider us again on your next visit!
5 out of 5
by A verified traveller from new york

Comfortable bed

Posted 10-May-2016
The bed was to die for you just sank in. The only issue was the sliding doors to the balcony needed a touch up, but other than that I loved this hotel
Comment from Hotel Management
10-May-2016 by Gayle, Guest Relations, Hotel Management
Very happy to hear that you love our new mattresses! The Hotel has just completed installation of new mattresses in all of our guestrooms. We hope you had a fun and memorable visit and look forward to seeing you again!
2 out of 5
by A verified traveller from Bay Area, California

Saw a few cockroaches in the lobby bathroom

Posted 10-May-2016
Pros: The location
Cons: Maintenance. Need to up keep the hotel. lobby roof was water damaged, carpet was not very clean, wood was being decomposed by termites.
Location: Beach a block away, shopping centers, bus stop, zoo all walking distance. Also a few restaurants walking distance.
Friendly staff. Room was clean but bathroom was old and worn down. Saw a cockroach in lobby bathroom and in the laundry area. Hotel was a bit old and un-kept but cheap for the location. Location was great, block from beach and bus stop and a few restaurants.
Comment from Hotel Management
10-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for sharing your feedback on your recent visit. We regret that the facilities were not to your satisfaction. Please accept our sincere apologies. The hotel will be undergoing renovations on the restroom facilities. Our guests do like our locations and close proximity to Waikiki Beach! We hope you will consider us again on your next visit to Oahu!
Comment from Hotel Management
10-May-2016 by Gayle, Guest Relations, Hotel Management
Thank you for sharing your feedback on your recent visit. We regret that the facilities were not to your satisfaction. Please accept our sincere apologies. The hotel will be undergoing renovations on the restroom facilities. Our guests do like our locations and close proximity to Waikiki Beach! We hope you will consider us again on your next visit to Oahu!