Ratings based on 1,925 Verified Reviews

3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great location - great service!

Posted 25-Feb-2017
Pros: Dave at Front Desk greeted me by name when coming in from dinner
Cons: Parking - it is what it is...
Location: Close to restaurants and beach.
I have traveled to Hawaii (primarily Honolulu) over 80 times throughout the years. First time at this property. Dave at the Front Desk made sure I had a very nice quiet room and the location is outstanding. I will be back again!
4out of 5
Recommended
for Everyone
by A verified traveller fromCO

Friendly staff

Posted 24-Feb-2017
Good view of the beach the balcony is nice and soothing. The room is clean. The hotel fronts desk are friendly. Beach is very convenient so as other places to shop.
5out of 5
Recommended
for Everyone
by A verified traveller fromGloversville, NY

Close to beach and reasonably priced

Posted 19-Feb-2017
Pros: close to beach
Cons: more towels in the room
Location: Zoo, shopping mall, beach, trolley and bus stops
Our stay was very comfortable and the staff accommodating and kind. The main restaurant was very good and served us good food and had friendly service (and efficient).
Comment from Hotel Management
20-Feb-2017 by Guest Relations, Hotel Management
Aloha Auntie Kracker! We are so happy that you enjoyed your stay with us and found our property very comfortable and our staff accommodating and kind! We hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4out of 5
Recommended
for Everyone
by A verified traveller fromJAPAN

オーシャンビュー

Posted 19-Feb-2017
Pros: 絶好のロケーション
Cons: エレベーター内の臭い
Location: 部屋からの夕日はとてもきれいだった
ビーチに近く、公園にも近く便利なホテル オーシャンビューの部屋はとてもよかった バルコニーからはダイヤモンドヘッドも眺められ、ハワイを満喫できた
Comment from Hotel Management
19-Feb-2017 by Guest Relations, Hotel Management
Aloha N., Thank you for your review! We are happy that you enjoyed your stay with us and that your found our central location in the heart of Waikiki to be one of the highlights of your trip! Looking forward to having you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
Exceptional. Very underrated. Rooms were very clean and quite. Bacony over looking oceanfront. Housekeeping outstanding everyday. Nice little store with everything you need.Staff very efficient. Nice breakfast buffet.we had a great stay, not a hitch.
Comment from Hotel Management
19-Feb-2017 by Guest Relations, Hotel Management
Aloha glen, We are so happy to hear that you found our property to be exceptional and that you had a great stay with us! We hope that you will join us again on your next trip to Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
4out of 5
Recommended
for Everyone
by A verified traveller fromSeoul

해변에서 가깝고 (1분거리) 주변에 먹거리 찾기가 용이한 호텔.

Posted 12-Feb-2017
공항에서 바로 호텔로 와서 짐을 맡기고 나가려고 했는데 얼리체크인을 해주어서 고마웠다. 아기가 있어서 배려해 준 것 같다. 호텔이 해변에서 가까워서 물놀이 하기에 좋았고, 걸어서 갈 만한 거리에 호놀룰루 동물원도 있다. 두 식구가 붙어있는 방을 한방씩 사용했는데 중간 벽의 문을 열어달라고 해서 왕래하며 지낸 것도 편하고 좋았다. 단점은 냉장고가 고장나서 이상한 소리가 나서 잠을 설친것, 생수 없는 것, 어매니티 10불 추가되는 것
Comment from Hotel Management
15-Feb-2017 by Guest Relations, Hotel Management
Aloha Crystal, We sincerely appreciate your 4-star review and comments! We are very happy to hear that you were able to check in early and that it helped for an easy transition, especially since you had a young baby with you! We hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4out of 5
Recommended
for Everyone
by A verified traveller fromstory

가성비 좋은 호텔

Posted 4-Feb-2017
시설과 서비스만을 평가하자면 훌륭하다고 할 수 없지만 가격대비 시설.서비스.위치를 본다면 상당히 만족스러운 호텔입니다. 객실요금도 비슷한 위치에 있는 타 호텔 대비 상당히 저렴하구여, 리조트피도 16불정도로 타호텔의 반정도입니다. 주차도 1일 25불로 타 호텔대비 저렴하면서 주차공간도 여유로워 상당히 편하게 이용했습니다. 해변과 와이키키 중심가에서 가까워 비치에 가거나 밤에 쇼핑을 하기에도 좋습니다 합리적인 가격에 편하게 묵고 그 비용으로 쇼핑을 했는데 잘 했다 싶더라구여 ~ 신혼여행이나 좋은 시설이 먼저다 하신다면 비추이구여 . 와이키키 중심 편한 위치에 자유롭게 다니고 싶으신 분들에는 추천합니다
Comment from Hotel Management
8-Feb-2017 by Guest Relations, Hotel Management
Aloha Lee, We are very pleased to hear that you enjoyed your stay with us at the Waikiki Resort Hotel! Our central location in the heart of Waikiki is one of our most prominent features and it sounds like you took full advantage! Our future guests will be very grateful to you for giving them a detailed account of your experience! We hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel
5out of 5
by A verified traveller fromAmerican Samoa

Great hotel near Waikiki beach. Highly recommend!

Posted 31-Jan-2017
Pros: From the lobby to our room in 713, it was wonderful! Elevators worked surprisingly well with the # of guests there. Great parking too.
Cons: The clogged toilet. Should never happen!
Location: I mentioned it all above.... very convenient, wished we had more than one day to explore.
George at the front desk was fantastic!!! Why I love going to Hawaii, our elders are still being used in hospitality industry 'coz they represent the true spirit of "Aloha!" Please give him a raise or promotion, George set the tone of our stay in Waikiki Resort Hotel. Though there was a problem with clogged toilet (please make sure that never happens.... ever!) our room was very nice, loved the little kitchenette in our corner of the highrise. Even took a shot of the beach with sunny bluesky in backdrop from lanai. The price we had was fantastic, just wished it was more than a one night stay. Highly recommend this hotel to all tourists. Thank you. Aloha & Mahalo!
Comment from Hotel Management
31-Jan-2017 by Waikiki Resort Hotel, Hotel Management
Aloha Sina, Wow! We greatly appreciate your 5 star review of the Waikiki Resort Hotel! We are so happy to hear that you enjoyed your stay with us and will be sure to pass the praise along to George. Hope to have you back again soon! Sincerely, Guest Realtions
3out of 5
Recommended
for Everyone
by A verified traveller

マイナーだが便利なホテル

Posted 31-Jan-2017
Pros: 立地至便な場所です。隣のパシフィックビーチホテルはオプショナルツアー等の集合場所で便利です。
Cons: バスタブの無い部屋があります。
大韓航空系のホテルのため、日本人の宿泊者は少ないです。スタッフは韓国人系の方々が多いですが、片言の日本語が通じ、フレンドリーです。
Comment from Hotel Management
8-Feb-2017 by Guest Relations, Hotel Management
Aloha and thank you for your thoughtful review and comments. We are very glad that you enjoyed our central location in the heart of Waikiki and that our staff was friendly and helpful! We hope that you will join us again soon. Sincerely, Guest Relations Waikiki Resort Hotel
3out of 5
Recommended
for Everyone
by A verified traveller fromBoston

nice location to beach and shopping. room is comfy

Posted 30-Jan-2017
Pros: location. friendly staff .
Cons: see the above.
Location: good beach. excellent shopping area.
I arrived a few hours earlier than regular check in time however a man at the front desk was pleasant and let me register in without extra fee. Cleanness of the room was not perfect but acceptable. Calling a taxi service should be improved more. They called a huge limo for me/single to go to a restaurant in down town Honolulu. I just needed a regular cab. I did have to negotiate not to charge me a big fee.
Comment from Hotel Management
31-Jan-2017 by Guest Relations, Hotel Management
Aloha Bill, We sincerely appreciate your comments and reviews. Please be assured that we will be addressing your concerns to ensure that they are not repeated. We hope that you enjoyed your stay in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel