Aloha Christine, Mahalo for choosing us during your time in Hawaii. We are pleased our hotel exceeded your expectations in most areas, but we are disappointed to know you had issues with cleanliness during your stay. Our goal is to provide an enriching and relaxing stay; therefore, we apologize that this was not your experience. We will address this concern to ensure we are working more diligently towards our delivery moving forward. Mahalo again for being our guest and also for your patience. We look forward to your next visit.Mahalo,Nicole Okuna,The Royal Hawaiian, Hotel Manager

Aloha Frédéric, Mahalo for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations. We hope to see you again soon and wish you all the best with your travels. Mahalo,Nicole OkunaThe Royal Hawaiian, Hotel Manager

Aloha, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had such a memorable stay with us, and hope to have the opportunity to welcome you back again in the future!

Aloha Rachel, Mahalo for the review of your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We appreciate you mentioning that you liked our convenient location and the refreshing scent in the hallway. We are happy you enjoyed your time with us, and we look forward to welcoming you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Ms. Lee, Mahalo for your reviewing your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. It is wonderful to hear how much you and your family enjoyed your time with us and loved all that we have to offer. We appreciate your feedback and hope to see you all again on your next visit to the area.Mahalo,Shay Chow,Front Office Manager

Aloha Mr. Hamilton, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Royal Hawaiian, a Luxury Collection Resort, Waikiki; we hope to see you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Bao, Mahalo for choosing our resort. Your comments are greatly appreciated, and we want to thank you for taking the time to share them. We understand that certain aspects of your visit didn't meet your expectations, and for that, we apologize. Upholding exceptional standards, both in service and the overall feel of our hotel, is of utmost importance to us. Your feedback will be thoughtfully shared with the relevant team members as we plan for the future. We sincerely hope you will grant us another opportunity to serve you during your next visit to the area.Mahalo,Shay Chow,Front Office Manager

Aloha Takafumi, Mahalo for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki again. We are delighted you enjoyed our beautiful property and fantastic service. It was a pleasure hosting you once again, and we look forward to welcoming you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Kimberley, Mahalo for staying at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, while visiting Honolulu. We are delighted to hear that your experience with us was exceptional and perfectly suited to your needs. Mahalo for choosing our resort, and we look forward to the opportunity to host you again for another wonderful stay.Mahalo,Shay Chow,Front Office Manager

Aloha Shahram, Mahalo for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Royal Hawaiian, a Luxury Collection Resort, Waikiki.Mahalo,Shay Chow,Front Office Manager

Dear Bernadette, Thank you for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki and sharing your experience. We are glad to know that you enjoyed the beautiful landscape and historic architecture and liked our spacious accommodations. We are also happy that you enjoyed the delicious baked goods from our Royal Hawaiian Bakeryand that our staff provided you with exceptional service and made great suggestions for excursions. We will certainly share your compliments with them. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Mahalo,Shay ChowFront Office Manager

Aloha Linda, Mahalo for your glowing review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki! We are thrilled to hear that you found your stay with us unique and enjoyed great service in all aspects. It is wonderful to know that you appreciated our gorgeous grounds and the convenience of our location for everything. We are especially delighted that you found our beach wonderful and clean. Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic experience.Mahalo,Shay Chow,Front Office Manager

Dear Joe, On behalf of our team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, mahalo for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your resort of choice whenever you return to Waikiki.Mahalo,Shay ChowFront Office Manager

Aloha Kimberly, Mahalo for sharing your experience of your recent stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are genuinely touched by your kind words and appreciate your recognition of our hardworking staff. It is fantastic to hear that their attentiveness and kindness made such a positive impression on your visit. Your feedback is truly uplifting, and we will make sure to share your sentiments with our team. We are thrilled to have left a lasting impression, and we look forward to welcoming you back for another memorable stay.Mahalo,Shay Chow,Front Office Manager

Aloha Noriko, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Mahalo for choosing us for your time in our city; we look forward to seeing you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Shono, Mahalo for rating your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Shay ChowFront Office Manager

Aloha Paul, Mahalo for your gracious review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are thrilled to know you had a great stay and that our impeccable and timeless property and intuitive associates enhanced your visit. Located in the heart of Waikiki, our five-star destination is steps away from the beach and a wide range of restaurants and shopping, and we are glad it was an added convenience for you. It was our pleasure accommodating you, and we look forward to welcoming you back for another enriching experience.Mahalo,Shay Chow,Front Office Manager

Aloha Kathleen, Mahalo for taking the time to share your experience with us. We are delighted to hear that the friendly staff and their excellent service stood out during your stay, especially during the busy midwinter break. It's wonderful to know that our team was able to respond quickly to your needs. Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back to The Royal Hawaiian, a Luxury Collection Resort, Waikiki, for another delightful stay in the future.Mahalo,Shay ChowFront Office Manager

Aloha Joel, Mahalo for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Mahalo,Shay ChowFront Office Manager

Aloha Shubei, Mahalo for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Royal Hawaiian, a Luxury Collection Resort, Waikiki.Mahalo,Shay ChowFront Office Manager

Aloha Hirotada, Mahalo for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We hope to have the pleasure of doing so again on your next visit to the area.Mahalo,Shay ChowFront Office Manager

Aloha Ms. Mikhaylova, Mahalo for the review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are thrilled to read about your fantastic stay and how much you enjoyed our timeless property on the island of Oahu. Mahalo once more; we look forward to welcoming you again should your travels bring you back to Hawaii.Mahalo,Shay ChowFront Office Manager

Aloha Lene, Mahalo for sharing your recent experience at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are pleased to hear that you had a fantastic experience at our historic property and that you loved our courteous associates. Additionally, we appreciate your positive feedback about our beautiful grounds and central location, enhancing your visit. We are delighted that you enjoyed the upgrade to the Mailani Tower, with its fabulous balcony and views. Your feedback about the daily yoga class and aqua Zumba is appreciated, and we are glad you found them enjoyable. However, we apologize for the inconvenience you faced during breakfast due to the wait times. We will address this concern with our team to enhance our service. We understand that you had a nice and enjoyable vacation at our resort, and we hope to have the opportunity to welcome you back in the future and provide a better experience. Safe travels!Mahalo,Shay ChowFront Office Manager

Aloha Isao, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Royal Hawaiian, a Luxury Collection Resort, Waikiki; we hope to see you again soon. Mahalo,Shay ChowFront Office Manager

Aloha Kim, It is wonderful to know you enjoyed everything about your time at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Mahalo,Shay ChowFront Office Manager

Dear Marjorie, Thank you for taking the time to share your feedback with us. We are delighted to hear that, overall, everything was terrific during your stay. However, we apologize for the disappointment you experienced regarding the yoga class and the condition of the mats. Your comments are important to us, and we will address this matter with our team to ensure that such issues are resolved, and our amenities are maintained at the highest standards. We appreciate your understanding, and we look forward to the opportunity to welcome you back for another positive and enjoyable experience.Mahalo,Shay ChowFront Office Manager

Aloha Charles, Mahalo for the five-star review of The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are thrilled to read about your fantastic visit and how much you enjoyed our timeless property on the island of Oahu. Since 1927, we have strived to deliver an excellent experience to every guest through our design and hospitality. Therefore, we celebrate reviews such as yours. Mahalo once more; we look forward to welcoming you again should your travels bring you back to Hawaii.Mahalo,Shay ChowFront Office Manager