Luana hotel is nice and clean. It's located in a very convience area. It's about 3-5 minutes walk to the beach front. Besides that, it's close by major hotel chain, shopping strip, restaurants etc. On top of these, the staff is very friendly, accommodating and helpful. Allan and Alton, they both super nice. I remembered I forgot my hat at the table in the front lobby. After we came back, I made a call and got Allan. He said they found it but I failed to come down to pick it up. The next morning, I came to the front desk to return the fish that we babysat the night before, Alton asked if I got my hat yet. Just little thing like this made me think they care of their own customers. Superb. In addition, my sister, coincidently will stay here for her honeymoon this June. I mentioned that to Allan and he made a note of it. Although, I don't know what the hotel management can do in the busiest season but his hospitality counted. We also switched room and everything was done in the excellent manner (the staff brought our luggages down, moved them to new room and called us to inform it was done and our new room number) while we were out and about.
we were very happy while we stayed at Luana. I have been telling my family members about this place. If God will, we will return and would stay at Luana again.