Ratings based on 1,667 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromUS

Hidden Fees

Posted 25-Oct-2016
Pros: The staff and location were the best part of the hotel. the room was cleaned daily and they do provide beach towels and free DVD's Rentals.
Cons: No spa, a separate company will come to the room to massage you, but that was close to $200 a person for an hour.
Location: There are plenty of shops and mini malls to walk to. Also, there are plenty of places to eat and the beach is just a short walk away
Overall the service was very friendly. We booked and paid for the hotel in advance, but when we arrived there was an additional $19.00 fee per day and they do not have parking for their guests. You have to use their valet service which is an extra $35 per day on top of the $19. Overall it was an additional $54 a night. We were there from Monday to Saturday at $54 per night. Next time we will find another hotel. Although it's location was pretty convenient to walk to all the shops downtown.
4out of 5
by A verified traveller fromRI

No hairdryer in room!

Posted 25-Oct-2016
Pros: Loved the balcony. Valet service.
Cons: Cleaner couches and provide hairdryer so.
Location: Lots to do nearby! Right in the middle of everything.
Couch in room needed to be cleaned. Very disappointed that there was no hairdryer in the room. Assumed it was going to be there, not enough time to track one down.
5out of 5
by A verified traveller fromUS


Posted 21-Oct-2016
Pros: The room was clean & comfortable. Close to all entities. The staff was friendly, helpful & available. Housekeeping swept our room, straighten bed & made sure we had supplies. As we had an extended stay they upgraded our room to a kitchenette w/o us asking.
Cons: We could have had a contitental breakfast offered. However, we were very close to many different options for food. Our room had been upgraded at the hotel's decision, so we were able to have a "homeade breakfast".
Location: In the heart of all needed.
3out of 5
by A verified traveller

Posted 19-Oct-2016
I paid quite a bit and in the end I still had to pay a daily charge
1out of 5
by A verified traveller


Posted 19-Oct-2016
2ベットルームキングサイズと、なっていたのに 1つはソファーベッド しかも モーフはペラペラで、夜は時期的に寒くなるのにルームサービスで、無いと言われた 2日宿泊したが、部屋の掃除特にバスタブの掃除がしてなくてかなりの手抜き 2度と行けません 残念です
4out of 5
by A verified traveller fromJapan Yamagata


Posted 14-Oct-2016
Pros: 週2回の無料ワインのつどい。毎日朝は無料コーヒーがかってに飲める。ときどき日本語のわかる20歳ぐらいのおねえさんがフロントにいる。片言英語でもフロントはみんな明るい。なんとかなる。
Cons: エレベーターが3台とも普通に動いてほしい。 ワインの集いのとき椅子がもっとあると他のお客さんとも顔を合わせながら飲めるのになあ。
Location: ワイキキ海岸は近くないけど、歩いていける。近くの海岸はヒルトンホテルの前。 無料自転車ある。ただし路肩の白線内を走ること。歩道は走行禁止です。手元ブレーキはなくてペダルを逆に回すとブレーキがかかる。なかなかなれない自転車です。 目の前に骨付き肉で有名なトニーローマがある。
少しぐらい不便でもとにかく安くて安全そうなホテルを探した結果、えらびました。 海岸は遠いけど、歩いていけない距離ではないし、自転車無料で貸し出してくれる。場所はヒルトンホテルの陸側徒歩6分にあり、ワイキキ海岸通りを西にずっと行ったところにあります。 ショッピング重視、観光重視でしたら全く問題なし。 問題はホテルのエレベーターが故障し、動きの悪い一台しかなかった日があったこと。でもこれがきっかけで他のお客さんと乗るたびにエレベーターが何分待ちだとか、コニュニケーションが出来て楽しい毎日だった。10分待っても誰も怒らない。むしろ楽しんでいるいい雰囲気だった。お客に中国人いないからかもしれない。 コンドミニアムタイプのホテルは部屋で飲み食いが楽なので、ちかくのスーパーから得ないの知れない食べ物を買ってきてチーンして食べる楽しみも味わえる。週に2度ワインとビールが無料で飲める集いがある。新婚さんにはちょっとですが、友達同士で利用するのはおすすめです。
5out of 5
by A verified traveller fromMontreal, Quebec

Wonderful resort

Posted 10-Oct-2016
Pros: The location and the wonderful staff as well as the cleanliness of this hotel.
Cons: Nothing, except if the elevators could be a little more faster.
Location: Lots of shops, restaurants, the Ala Moana Mall is minutes away.
We stayed at the Luana Waikiki for 10 nights, it was exceptional. We had a studio kitchenette room which was wonderful. The room was clean, bright, all the amenities of your home were provided. The entire staff is amazing always there to help you out. The elevators are a little slow but they are being renovated and I am sure they will be faster. The location of the hotel is terrific. Walking distance to shops, restaurants, the beach the city bus if you need to take to go somewhere. I would highly recommend this hotel and I certainly will stay here again on my next vacation.
4out of 5
by A verified traveller fromLos Angeles

Great location in Honolulu

Posted 10-Oct-2016
Pros: The best part were the staff and how respectful they were and willing to please your request.
Cons: they had only one elevator working at the time so long waits but it was fix the next day.
Location: This hotel is right by Waikiki beach, close to restaurants, shopping centers, parks, walkable to beach. It's located to many entertainment location.
Hotel has a very pleasant staff everyone was courteous and attentive. I reserve the partial ocean view room and it was amazing. We were in the top floor and was able to see the whole city and the beach. The room was spacious and clean, I'm really picky when it comes to the beds but this one was really comfortable. No back pain or neck the next morning. The pool areas was great very clean, relaxing and above floors.
5out of 5
by A verified traveller fromwi


Posted 9-Oct-2016
Pros: location and the staff
Cons: elevators.........
Location: food fun park beach shopping are all nearby
awesome being right next to DeRussy park!!!!! We were able to have a great view of Diamondhead and the beach from our 14th floor lanaii. We would stay at Luana again!!!
4out of 5
by A verified traveller fromNew York City

Good Hotel to Stay.

Posted 8-Oct-2016
Pros: Proximity to the beach and other points of interest.
Cons: Sometimes the noise from the street was high.
Location: The location of the hotel is convenient to many shopping places and restaurants.
Everything was to our satisfaction. No complains to report.