Ratings based on 2,069 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Waipahu, HI

Posted 26-Jun-2017
Me and my friends booked a mini-suite by the elevator for our little weekend stay-cation. Room was affordable and we opted for the mini-suite thinking it would give us enough space for all of us to get ready. It was a bit smaller than we expected, especially the bathroom with a tiny corner sink. Overall, our stay was okay for the price.
Comment from Hotel Management
27-Jun-2017 by Guest Relations, Hotel Management
Aloha Mia, Thank you for your review! We are glad to hear that you found our property to be priced just right and we hope that you will consider Waikiki Resort Hotel for your next staycation! Mahalo nui loa!
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel close to the beach

Posted 23-Jun-2017
I can't say anything bad about the hotel. My room was clean and so was the lobby. There was some basic immenities missing from our room. I would of liked to have a full length mirror and a microwave. I would not discourage anyone from staying here.
Comment from Hotel Management
24-Jun-2017 by Guest Relations, Hotel Management
Aloha and thank you for your review! We are very glad to know that you enjoyed your stay with us and that your room was to your liking! We hope that you will join us again next time you are in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
by A verified traveller

Close to beach.

Posted 23-Jun-2017
Check-in and out went well. Very close to beach. OLD condition.
Comment from Hotel Management
24-Jun-2017 by Guest Relations, Hotel Management
Aloha and thank you for your review! Please keep in touch to hear about some exciting room refreshes coming to our property which will address your concerns. Mahalo nui loa!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jun-2017
Hotel was clean, staff was friendly. The only complaint I have is the fire alarm in our room went off the first 3 nights we were there, even after the batteries were changed.
Comment from Hotel Management
15-Jun-2017 by Guest Relations, Hotel Management
Aloha and thank you for your review and comments. We sincerely apologize for the fire alarm in your room but we are very glad to see that this did not impact the quality of excellence that you experienced at the Waikiki Resort Hotel! We hope to have you back again soon. Mahalo nui loa!
1 out of 5
by A verified traveller

Posted 10-Jun-2017
Carpet was very old and dirty And never coming back to this hotel.
Comment from Hotel Management
14-Jun-2017 by Guest Relations, Hotel Management
We are very sorry to hear that you found our carpets to be dirty. Note that our property will undergo some exciting room refreshes later this year that will address your concern. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Jun-2017
very close to the beach, good for its price. nice service.
Comment from Hotel Management
14-Jun-2017 by Guest Relations, Hotel Management
Aloha and thank you for your review of our Waikiki Resort Hotel! We are very glad to hear that you took full advantage of our property's central location in the heart of Waikiki and we hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveller from vancouver BC

Close to the beach.

Posted 6-Jun-2017
I stayed 3 nights. It was fine for what I needed. Quite noises from other guests. No refresher room for you if you have a late flight. Charge to hold luggage, but no room to store it in. Staff were friendly. Needs updating!
Comment from Hotel Management
7-Jun-2017 by Guest Relations, Hotel Management
Aloha juliana, Thank you for your review! Our property will be undergoing an exciting room refresh very soon which will address many of your concerns. We hope that you will join us again soon. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Kauai

Decent hotel

Posted 6-Jun-2017
A quiet hotel, down a small side street. Cons: NO hot tub/jacuzzi and pool hours are inconvenient-7a-7p. Leaves no time for an after dinner dip. Also, they have a beautiful Lobby but, the entrance you'll really use is the side one, near the parking lot. The junk part about that is, you must walk thru ALL THE SMOKERS every time. Rooms are decent. I missed not having a microwave. Nice to have a hot water pot. The staff is curteous!
Comment from Hotel Management
7-Jun-2017 by Guest Relations, Hotel Management
Aloha Lei, Thank you for your review and comments! We sincerely appreciate your feedback and will be taking your suggestions into serious consideration. We hope that you will join us again next time you are in Waikiki! Sincerely, Guest Realtions Waikiki Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from seattle washington

Posted 5-Jun-2017
Great spot to stay. All staff from top to bottom were friendly and very helpful.
Comment from Hotel Management
7-Jun-2017 by Guest Relations, Hotel Management
Aloha Jeri, Thank you for your review and comments! We are glad to know that you found our staff friendly and helpful! We hope that you enjoyed your time in Waikiki! Mahalo nui loa!
4 out of 5
Recommended
for Everyone
by A verified traveller from London England

Great location.

Posted 5-Jun-2017
Pros: Friendly and helpful staff. Good size rooms. Very comfortable bed. Clean linen. Nice shower. Very pleased with the room. TV worked very well.
Cons: Great building but needs updating as it is a bit dated. Also internet was a bit erratic. Could improve internet access.
Location: Easy access to shops. Lots of little shops selling delicious street food.
Great location within walking distance to the beach. Located in a very nice and clean neighbourhood.
Comment from Hotel Management
7-Jun-2017 by Guest Relations, Hotel Management
Aloha Yvonne, Thank you for your wonderful review! Please keep in touch to hear about some exciting room refreshes coming to our property soon which will address many of your concerns. We look forward to having you back again soon. Sincerely, Guest Relations Waikiki Resort Hotel