Ratings based on 689 Verified Reviews

3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Loved it!

Posted 4-May-2017
The staff was excellent, Kenoi (I think that is his name) was very professional and friendly. Great location, just a short walk to the beach and the Duke statue. The parking was tight but it's there. Only complaint is the air conditioner needed maintenance. Overall excellent experience here and I will stay here again when I come back in May 2018!
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Friendly staff with location close to the beach

Posted 7-Apr-2017
Enjoyed our stay. Good location, GREAT staff! A lot of traffic noise. Our suite had a full size bed, not the queen bed as indicated. Appreciated the towels and chairs for the beach as well as the shuttle to the mall.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location. Friendly and helpful staff.

Posted 5-Apr-2017
Pros: Helpful employees especially the easy valet parking.
Cons: Lobby furniture is older and slightly shabby.
Staff was very friendly. Room was large with in room kitchen complete with dishes and other useful supplies.
Comment from Hotel Management
19-Apr-2017 by Nicole Yoshimoto, Hotel Management
Aloha MC! Thank you for taking the time to share your review. I am very pleased to hear you received exceptional service from our friendly and helpful staff and that you enjoyed our spacious accommodations and excellent location! I appreciate your valuable feedback and will share your review with our leadership team for future improvement opportunities. It was a pleasure having you, and we hope to welcome you back again soon!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Mar-2017 on Hotels
4 out of 5
by A verified traveller

nice old hotel near beach

Posted 19-Mar-2017 on Hotels
good location one block from beach. nice pool area, with music and snacks one evening. street noisy until midnight. small room but pleasant, helpful staff..
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the beach and Shops

Posted 16-Mar-2017
Location are pretty good, it's close to the beach and shops... it's also walking distance to the zoo. Service was ok, I would have said it's great if they mentioned everything that's included on the $18 resort fee they charge you every day. I just found out on our last day that you can actually rent a beach chair and theirs a free shuttle to Ala Moana mall. We thought the free shuttle is only for the Airport. The rooms are pretty clean and comfortable. The AC is very loud though. Oh, and I love how you rent a DVD as well... it's part of the resort fee you paid for.
3 out of 5
by A verified traveller from Seatte, WA

Comfy bed, close to Waikiki

Posted 9-Mar-2017
Pros: The bed and location.
Cons: Room service, leaky AC on our lanai.
It was a decent hotel. No room service, but there was an expensive pizza restaurant downstairs. It was really small, rooms were ok and beds were really comfy. Walking distance to restaurants, Alamo car rental, bus lines, and Waikiki. Other than location, wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 5-Mar-2017
Great staff good location Hotel is dated but clean and well looked after Great pool area
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Great location 2 blocks from beach

Posted 2-Mar-2017
Cons: bathroom sink was awkward, looked like a kitchen fixture above a too small sink
Location: Hulu Grill was fab
great location great staff could use a facelift or just more money on maint and updating. Suited our needs perfectly
4 out of 5
Recommended
for Everyone
by A verified traveller from Delray Beach, FL

Great experience

Posted 22-Feb-2017
Pros: Convenient location. Nicely decorated, very appealing. Hotel staff was very friendly and helpful.
Cons: We were not happy with the size of the bed. It said queen, but it was smaller and we were not very comfortable.
Location: Lots of shopping and restaurants as well as the beach.
We stayed here on the last night of our trip to Hawaii. We had accommodations for our visit with the exception of the last night. We found this hotel on Expedia and like the reviews and the photos. It was better than we expected.