Breakfast, lunch, dinner served; international cuisine, garden views
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Reviews of Bagan Thiripyitsaya Sanctuary Resort

3.5 out of 5
Bagan Thiripyitsaya Sanctuary Resort
Archeological Zone, Bagan, Nyaung-U, Mandalay

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 162 reviews" "
Rating 8 - Good. 60 out of 162 reviews" "
Rating 6 - Okay. 21 out of 162 reviews" "
Rating 4 - Poor. 1 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and amazing setting. Really enjoyed the relaxing location
Stayed 3 nights in Jan 2023
Response from Su Su, Director of Sales on Jan 31, 2024
Dear Rachel,Thank you so much for taking the time to share your delightful feedback with us and it warms our hearts to know that you had a relaxing experience during your stay.We would be honored to welcome you back for another stay whenever your travels bring you to Myanmar. Thanks once again for choosing our Resort and we look forward to the pleasure of hosting you again in the future.Best regards,

2/10 Terrible

Paula

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, close to the temples but away from all the towns so peaceful and quiet
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor value for money for overnight star and dining
We choose this hotel as a treat on our stay but it was a huge disappointment. The condition of the rooms is not as shown in the pictures. Overall, the biggest minus was really the price. Everything in Myanmar is rather cheap but this hotel was more expensive than a 5 star luxury hotel in Yangon. Thus, we expected it to be of same standard but it turned out to be a complete rip off! The rooms itself were alright but buying anything at the hotel was approximately 10 times more expensive than buying it at any restaurant in the area. Views are beautiful and the pool area was as well so overall our review is based on very poor value for money
Stayed 3 nights in Jan 2020

10/10 Excellent

Dora Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Bagan Thiripyitsaya Sanctuary Resort on Jan 16, 2020
Thank you for sharing your review and thank a lot for your stay here with us.

8/10 Good

Verified traveller

Over all I had a nice experience Pretty quiet and away from everything How ever you really can not go out from hotel since e-bike rental is only in day time I wish dinner menu should be bigger
Stayed 3 nights in Nov 2019
Response from Bagan Thiripyitsaya Sanctuary Resort on Jan 16, 2020
Thank you for taking the time to share your experience and thank you for your stay with us.

6/10 Okay

Parik, Singapore

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is excellent. Maintain poorly for the price it charged.
Stayed 1 night in Oct 2019
Response from Bagan Thiripyitsaya Sanctuary Resort on Oct 17, 2019
Dear Mr. Parik, Warmest Greetings from Bagan Thiripyitsaya Sanctuary Resort. Thank you for taking the time to share your experience and thank you for your stay with us. We'll take all these opportunities to improve our services. Many Thanks and Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Bagan Thiripyitsaya Sanctuary Resort on Oct 17, 2019
Dear Valuable Guest, Warmest Greetings from Bagan Thiripyitsaya Sanctuary Resort. Thank you for taking the time to share your experience and thank you for your stay with us. Many Thanks and Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quiet but yet near to the sightseeing places and like it as it is of individual unit by itself.
Stayed 2 nights in Jun 2019

8/10 Good

Kevin, London, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact it was a private chalet (although attached to another) and spacious with an amazing view from the pool of the Irrawady river. Breakfast was good too. Could have done with a mosquito net over the bed and for some reason the air con in our room was nowhere near the bed.
Stayed 1 night in Apr 2019
Response from Ni Ni on Apr 30, 2019
Many thanks for the feedback. We truly look forward to welcoming you back in the not too distant future for another experience.

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Only Place To Consider Staying In Bagan
This is the best place to stay RIGHT on the river. The restaurants and bar over looks the pool and to to river looking west. Which meant the most amazing sunsets in the evening. Together with the 2 hr happy happy made a perfect evening followed by dinner. The tomato and peanut Burmese salad was great! We stayed in a deluxe river view room And worth the extra to stay there. The staff were always super friendly and only too happy to help with anything. They had their own ebikes to hire which is the best way to see and get around the many temples. As the resort is off the roads you don’t hear traffic and that ever present horn honking all the drivers do!! If I was to go back to Bagan again this is where I would stay again. Really consider this place to base yourself as you explore Bagan - oh and make sure you book a hot air balloon ride. That was stunning and breath takingly beautiful!!
Stayed 3 nights in Apr 2019
Response from Ni Ni on Apr 30, 2019
We are happy to hear that you love our hotel. Many thanks for the feedback and we will be happily sharing with our team. We truly look forward to welcoming you back in the not too distant future for another experience.

8/10 Good

Gan, l

Liked: Cleanliness, staff & service, amenities
Generally pleased with the hotel though a bit pricey
Stayed 3 nights in Mar 2019
Response from NiNi on Apr 2, 2019
Thank you for sharing your review and thank a lot for your stay here with us at Resort.

8/10 Good

Jaymin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Hotel is in fantastic location and view from restaurant and pool is to die for. However the choice of food is very limited
Stayed 4 nights in Feb 2019
Response from Ni Ni on Mar 5, 2019
Many thanks for the feedback and we will be happily sharing with our team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds are beautiful and the location is perfect! The amenities are a bit outdated but everything else is gorgeous!
Stayed 3 nights in Jan 2019
Response from Ni Ni on Jan 28, 2019
Thank you for sharing your review and thank a lot for your stay with us.

2/10 Terrible

Verified traveller

Disliked: Staff & service
A difficult trade off between the good location, which is next to the river, and the terrible services, which, where they existed, were rude. The breakfast which was included is poor cafeteria food,
Stayed 3 nights in Dec 2018
Response from Ni Ni on Jan 11, 2019
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our service. Will do report to management team and respective department head, to take action immediately. Once again please accept our sincere apologize.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, great staff, great location.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful city
We loved Bagan. Hotels are limited so this one is out of the way but it was in a beautiful setting, clean, nice staff, great pool and overall great place to stay.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great view, room dated and breakfast is disapointi
Hotel has a great view, very nice pool and the staff is very friendly. Breakfast is very basic and dishes tasteless and not limited choice, had some Croissants that had mold inside. Aircon in the assigned room did not work and needed repair, it took the team about and our to try to fix it with no luck and i then requested to move to another room.This could have been offered earlier as we traveled as a family and our child needed to sleep. Over all nice hotel but rooms are a bit dated.
Stayed 2 nights in May 2018

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bagan
It is a bit remote and nowhere near any restaurants for the evenings. Taxis are not easy to get and the hotel wants $15 everytime you wish to go out if not more. Spa/shop and restaurant are all expensive in comparison with outside. The hotel arranged a first class guide for us - Han was excellent. Also make sure you ask for a room overlooking the river - it is lovely. The pool area is nice but the sunbed cushions need replacing. Apart from that the place is a little bit of heaven!

10/10 Excellent

Dave, Christchurch New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the Irrawaddy river,f
Beautiful garden and pool, the 10 minutes massage wasn't great, only 5 mins. The courtesy car was quite expensive compared to the local taxi.the restaurant food was delicious and the staff brilliant, everyone was friendly and approachable.. the ebikes were great and not expensive
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Overall comfortable hotel, but not more than 4 stars. Location is perfect - right along the river in old Bagan area. Be sure to enjoy the sunsets!
Stayed 2 nights in Feb 2018

10/10 Excellent

Katherine , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazingly helpful staff
This is a lovely hotel set in gardens on the riverbank. I booked a standard room which turned out to be a suite with its own sun-terrace. Good food at reasonable prices - but what really stood out was on my final night I had an email from my airline changing my flight times and the new times gave me a huge problem. The travel agent couldn’t do anything - but when I told reception (at 7pm) they had an alternative flight fixed within 15 minutes and the ticket was delivered to the hotel within an hour for a flight at 11am the next morning. The a couldn’t have been more helpful and I really appreciated it. Thank you!!
Stayed 2 nights in Jan 2018
Response from Ni Ni on Feb 2, 2018
Many thanks for the feedback. We truly look forward to welcoming you back in the not too distant future for another experience.

10/10 Excellent

Ed, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds amazing sunsets
Stayed two nights Beautiful grounds Sunset views over river
Stayed 1 night in Jan 2018
Response from Ni Ni on Feb 2, 2018
Thank you for sharing your review and thank a lot for your stay here with us.

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Great pool, so so room, overpriced food and drink.
We stayed here 4 nights in January. We booked this hotel specifically because it had a nice pool area where we could lounge in the heat of the day. Pool area is very nice as is the pool and it has great views across the river. The public areas of the hotel are all in good shape however the “cabins (4-plexes)” were quite dated and this was especially evident in the bathrooms. The service was very good and the staff were very pleasant whenever we dealt with them. The hotel is in walking distance of a good number of temples and you can also rent an e-bike for 5000 @ 4 hrs. Although the hotel was convenient for the temples there was nowhere else to eat within walking distance. We had dinner at the hotel the first night and were very disappointed with the quality and quantity relative to the price. ($16 for a chicken leg and a few vegetables, no rice, potato, bread or anything. We never had dinner there again but did order off the bar menu which is more reasonable. You can catch a taxi or horse buggy to the Hotel at Tharabar Gate for about 4,000 one way. Fairer prices, larger menu and much better food. The other issue is the hotel is a bit remote and you need a taxi to go anywhere. Taxis don’t hang out at the hotel and the hotel won’t call one for you, you have to use the hotel taxi which is 2+ times the normal rate.
Stayed 4 nights in Jan 2018
Response from Ni Ni on Feb 2, 2018
“It is very unfortunate that you were disappointed by the dinner at our property and we are sorry to hear that. We'll take all these opportunities to improve our services. Thanks again and have a nice day.

10/10 Excellent

ghazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Best hotel in Bagan :)
Stayed 2 nights in Dec 2017
Response from Ni Ni on Jan 17, 2018
Thank you for sharing your review and thank a lot for your stay here with us.

10/10 Excellent

HH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Luxury Comfort in Bagan
We were very satisfied with the room, staff service quality and the massages! Wish we had stayed longer! The only minus is the hotel food which is rather pricey and only average in quality.
Stayed 1 night in Dec 2017
Response from Ni Ni on Jan 17, 2018
Many thanks for the feedback and we will be happily sharing with our team.

6/10 Okay

LISA

Liked: Cleanliness, property conditions & facilities
Nice enough place but very little atmosphere compared to anywhere we have been here so far. Every other hotel has been very welcoming & friendly- not so much this one, a few of the staff members said hello etc but not like most places. We ran across The Tharabar Gate hotel for dinner & what a difference- wished we had stayed there.
Stayed 3 nights in Nov 2017

8/10 Good

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely sanctuary with simple rooms.
This spot was a last minute selection. We wanted great AC since it was blisteringly hot in Bagan. The room AC was great, but there were no other air conditioned spaces. The open air restaurant was too steamy for a pleasant dinner. Breakfast was very good, but the slightly cooler morning air temperature made for a better open air dining experience. We did not find see a restaurant with AC in Bagan, so we assume this was very typical of the area. The location is magnificent. The pool beside the Irawaddy River was also very attractive.

8/10 Good

Martin Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with unreasonably high extra prices
We really did enjoy our stay at this place, but I found the cost of extras rather high and some just didn't feel right. We stayed in a very nice river suite with our 7 year old son. The hotel wanted to charge $120 a night for a roll in bed for him. Now, a regular room at the resort was about $95 a night, which included breakfast for 2 people. We ended up bringing a blow up bed for him simply because that cost annoyed me. I am really not cheap, but this was just a very disproportional charge. Sodas. like Coke Zero were $4 at the bar; not outrageous but rather high for Myanmar. For example a Coke Zero is $3 at The Strand in Yangon. The food was reasonable (and you certainly have a great river view at dinner), but again rather expensive for what it was. SPA prices were high (for Myanmar and what it was) as well. Pretty decent internet. We tip fairly well, and after the first 2 days, the experience was better. For example they had $7 nuts at the bar; which I would never order. But by day 3, they just kept giving us those for free; they didn't charge for the 7 year old sons breakfast after the 2nd day onwards. While making me sign the $10 breakfast charge for him the moment we got to breakfast on the 1st two mornings. Anyhow, I would stay there again; but some of the extras are priced unreasonably.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Beautiful garden and swimming pool
+: Rooms are simple but comfortable, staff is adorable and efficient, swimming pool and garden are gorgeous, food was good, they lend me a charger for Ipad as I forgot mine. -: breakfast was average, spa was disappointing (expensive poor massage that lasted 45 minutes instead of an hour), overall the hotel is overpriced (food, room, activities offered and shop!). I got an offer for 80 USD/night for a garden bungalow and that was acceptable. The usual rate is exaggerated but that's Old Bagan, be ready to pay more than what you should.

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
Probably the best place to stay in Bagan. Location great for the Archaeological zone which is the only reason to visit the place.

6/10 Okay

Jaemi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is Located very far from everything, but it is suitated by a Lake with a gorgeous view. The breakfast buffet was nice and premises was nice. I am upset, even though I knew, that there is not a gym. I also ordered dinner and it was so bLand. There were no saLt and ketchup. Also, the prices are a bit steep for room

10/10 Excellent

david, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful pool and grounds, good food, the rooms are very basic air con works great

10/10 Excellent

rodica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing riverfront view; with spectacular pool

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay
Our stay was good. Only hiccup we had was that the reservation didn't mention that all occupants that were staying needed a passport. But it was fixable. Need to really update their website.

10/10 Excellent

N, Pyeongtaek, S. Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel For Rest & Relaxation
This hotel was the perfect place to stay in after exploring the ancient sites & history of Bagan. It was a welcoming place to get rest & relaxation. Their location enhances a peaceful & secluded environment. The grounds are well groomed and beautiful. The rooms were great. The bed was average. Restaurant was adequate and buffet breakfast was pretty good. The front desk was extremely helpful, and will help you arrange rides or whatever you need. You can rent bicycles or electric mopeds to go exploring. I loved the pool with the view of the river and mountains. The hotel is very close to the ruins, so great place to base yourself to go exploring. I highly recommend this hotel!

6/10 Okay

Passable , Myanmar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, so-so value for money
The river view from the pool is beautiful. Nice swimming pool. The hotel is old and its facilities could use a major upgrade. The breakfast, part of the package, is of cafeteria quality and the capuccino, weak on the coffee, costs an extra US$ 4 each. Passable experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice location but below-average service
Room was large and comfortable. But food in restaurant Was basic, service slow and staff clueless. one expects more from a pricey hotel. Concierge staff was un-informed and unhelpful. Breakfast buffet was unimaginative and barely acceptable. This is not a high quality boutique hotel. Dont go there if that is what you are looking for. Lots of tour groups.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, spacious and quiet.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful garden setting near river.
Beautiful hotel in prime location . beautiful setting and view near river. secluded. beautiful garden and pool. food nice but pricey compared to locations in town.

8/10 Good

Jessica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel excellent location
Beautiful landscaped setting at the riverside. Very pleasant. Rooms are nice although the bathroom would benefit from updating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place to stay. Good food. Guided tours they book are pricey. Best to look elsewhere for that.

10/10 Excellent

Alan, London, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riverside location
Peaceful hotel in Old Bagan. You'll need transport (wherever you stay) to get around the many sites but this is a perfect base. Worth taking a river view room.

10/10 Excellent

Kiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian, Argyle Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary is a great name for this place. Obvious from the time you drive in.

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jay, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing
I loved my stay here. It was relaxing and the staff was great and smiling. The rooms were big and the beds comfortable. Hot water available in the showers and they were separate from the toilet. The temples are very near but would recommend a bike rental ($5 for four hours / $8 for eight hours). Not sure how much the motor bikes were but were available too. The pool was clean and big, but depth only reached about 5 ft. no diving. The restaurant at the hotel was the closest for food, serving both Asian and Western styles. It was expensive though for okay to good food. Starters would cost about $5-$7 for soup or salad. $8 for main course for lunch and about $18 for dinner. I recommend the Fisherman's Plate. $5 for custom fruit juices, delicious but a little expensive. Overall a great stay and would stay here again.