Title: Xavier's Cottage - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xavier's Cottage Travelers find peaceful moments in garden surroundings at this upscale guesthouse where attentive staff members help arrange daily adventures ## Photo gallery for Xavier's Cottage ![Property entrance - Xavier's Cottage (Nuwara Eliya)](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/694893cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Xavier's Cottage (Nuwara Eliya)](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/e07628c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Xavier's Cottage (Nuwara Eliya)](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/f2422ab8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Xavier's Cottage (Nuwara Eliya)](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/1c346ecf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Garden view - Xavier's Cottage (Nuwara Eliya)](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/b3793416.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Cottage by Jetwing welcomes guests with a tranquil garden setting in an upscale environment. The helpful staff assists with planning excursions and securing tour tickets. Visitors can enjoy in-room WiFi connectivity or relax with a newspaper during downtime. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Breakfast available - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12483826&PinnedHotelID=12483826&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Twin Room, 2 Twin Beds ![Deluxe Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/2a83e29f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Twin Beds ### Highlights Heating Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils Coffee/tea maker Free bottled water Daily housekeeping - 161 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/371953e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Heating Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils Coffee/tea maker Free bottled water Daily housekeeping - 194 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room ![Bathroom](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/f4dba0a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Suite ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/1577cede.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 3 ### View all photos for Whole Villa ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12490000/12483900/12483826/a315c00c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Whole Villa - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-The-Cottage-By-Jetwing.h12483826.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-The-Cottage-By-Jetwing.h12483826.Hotel-Information) ## About the area Nuwara Eliya is home to Xavier's Cottage. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. [Visit our Nuwara Eliya travel guide](https://www.expedia.ca/Nuwara-Eliya.dx690999121335304192) [View more Guest houses in Nuwara Eliya](https://www.expedia.ca/Nuwara-Eliya-Guest-Houses.d690999121335304192-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.97550%2C80.76992&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6_YaGAEBahMtkzWocBFA3Cesbw0=) No. 10, Lady McCollum Drive, Nuwara Eliya, 22200 ### What's nearby - Victoria Park \- 8 min walk \- 0.7 km - Nuwara Eliya Golf Club \- 10 min walk \- 0.9 km - Assemblies of God Church Nuwara Eliya \- 10 min walk \- 0.9 km - Lake Gregory \- 3 min drive \- 2.2 km - Lover's Leap Waterfall \- 5 min drive \- 2.9 km ### Restaurants - ‪Barista - ‬3 min drive - ‪Grand Hotel - ‬3 min drive - ‪Milano Restaurant - ‬11 min walk - ‪Ambal's Hotel - ‬11 min walk - ‪Cafe Noshers - ‬5 min walk ## About this property ### Xavier's Cottage Property highlights Xavier's Cottage provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also find perks like: - Free self parking - English breakfast (surcharge), a 24-hour front desk, and luggage storage Room features All guestrooms at Xavier's Cottage offer amenities such as free WiFi, free newspapers, and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Cookware/dishes/utensils, coffee/tea makers, and heating ## Similar properties ![Garden](https://images.trvl-media.com/lodging/18000000/17350000/17349300/17349264/d003a1f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tea Garden Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Outdoor Space 9.0 Wonderful 56 reviews CA $66 CA $66 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=17349264&PinnedHotelID=17349264&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/18000000/17810000/17805200/17805146/137420b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carnation Rest Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 48 reviews CA $41 CA $54 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=17805146&PinnedHotelID=17805146&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17370000/17364900/17364859/23a63b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing Oatlands Bungalow Nuwara Eliya - Free WiFi - Breakfast available - Laundry - Room service 8.6 Excellent 8 reviews CA $120 CA $157 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=17364859&PinnedHotelID=17364859&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/20000000/19240000/19234000/19233937/1223b61b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tea Bush Hotel - Nuwara Eliya Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews CA $59 CA $78 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=19233937&PinnedHotelID=19233937&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/17000000/16240000/16233500/16233493/aae6c3d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenus Boutique Villa Nuwara Eliya - Parking included - Free WiFi - Restaurant - Gym 9.0 Wonderful 51 reviews CA $80 CA $105 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16233493&PinnedHotelID=16233493&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Suite, Multiple Beds, Jetted Tub, Lake View | View from room](https://images.trvl-media.com/lodging/49000000/48400000/48392700/48392633/7cd581f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Turf Nuwara Eliya - Parking included - Free WiFi - Restaurant - Laundry 8.8 Excellent 18 reviews CA $102 CA $134 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=48392633&PinnedHotelID=48392633&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/13000000/12420000/12420000/12419949/w1439h1449x0y15-e77d4a94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Tea Fields Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Room service 8.4 Very good 46 reviews CA $87 CA $87 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12419949&PinnedHotelID=12419949&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106810000/106805900/106805806/0df67a7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrabella Nuwara Eliya Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 10 Exceptional 3 reviews CA $44 CA $69 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=106805806&PinnedHotelID=106805806&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11480000/11476500/11476439/6a4c9f23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Glendower Nuwara Eliya - Parking included - Free WiFi - Restaurant - Game room 7.6 Good 32 reviews CA $46 CA $60 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11476439&PinnedHotelID=11476439&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101520000/101516000/101515974/c96d540a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bulwark Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews CA $102 CA $139 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=101515974&PinnedHotelID=101515974&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Outdoors - Garden ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Towels provided ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water ### More - Free daily newspapers - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately USD 20 for adults and USD 10 for children - Rollaway bed fee: USD 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding. Property Registration Number PV 10711 ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Cottage Jetwing Nuwara Eliya Cottage Jetwing Jetwing Nuwara Eliya The Cottage by Jetwing Xavier's Cottage Guesthouse Xavier's Cottage Nuwara Eliya Xavier's Cottage Guesthouse Nuwara Eliya ## Frequently asked questions ### Is Xavier's Cottage pet-friendly? ### How much does it cost to stay at Xavier's Cottage? ### How much is parking? ### What time is check-in at Xavier's Cottage? ### What time is check-out at Xavier's Cottage? ### Where is Xavier's Cottage located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xavier's Cottage Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 9 8 - Good 7 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Buddhi Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a cute vintage bunglow with 3 rooms. I really enjoyed the antique set up. The shower and furniture were so cute and antique. Customer services was amazing. Highly recommended! ##### Buddhi Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the quaint place, the staff & the food. The soap holder was full of rust & definitely not a plus point. ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort スタッフの対応は良く快適に過ごせました。 朝食は５分くらい歩きますが本館で取ることができました。 ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller Feb 29, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was damp and moldy I got sick management moved me to their other property No staff on duty most of the time Cannot be grated 4 stars more like 2 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Trevor Feb 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable The accommodation suite is generously proportioned and a attendants were very helpful. The only issue that I had was this facility is being run as an adjunct to Jetwing St Andrews. The main hotel looks lovely and the dinning setting good. Buffet breakfast somewhat limited but service was great. ##### Trevor Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### THARI🇱🇰 Jan 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean and comfortable rooms great service wish to be back soon ##### THARI🇱🇰 Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Ann Dec 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Cottage in the City My niece and I took a world wind tour around this beautiful area of Sri Lanka. Our stay at The Jetwing Cottage was definitely a highlight. Ranjit was an amazing host. He had lovingly decorated the cottage with Christmas decorations he made himself. The cottage itself is like stepping back in time,, although outfitted with a comfortable bed and nice shower. We were treated to a lovely breakfast made to order in the dining room. I would definitely stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/3E3E7D784E4D787201E16F1212A7A30DA4AD63611577756288575.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B7A0624FD6CBDDC072A1AC72201D8136D4AACEE41577756373723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/755AB5590038061FDBED9913FF0A3556763DAEFA1577756376694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ann Stayed 1 night in Dec 2019 ### 8/10 Good #### Ian Jan 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Cottage and Lunch at St Andrew’s The Cottage is really pleasant. What made it for me is the use of St Andrew’s Hotel facilities up the road. It’s really delightful to have lunch and dinner at the hotel, not to mention a drink by the roaring fire. However I must say service was really good at The Cottage. It was a great stay. ##### Ian Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller Dec 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service et repas impeccables La chambre est propre et confortable. Le service et les repas sont impeccables. En revanche, l’hotel est situé proche d’une mosquée assez bruyante tout comme les rues adjacentes qui le sont aussi. ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller Nov 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Interesting cottage design. The only downside is the breakfast is serving very slow. ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Tsuka, Hyogo,Japan Aug 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 落ち着いた快適なホテル 静かで落ち着きがありながら設備の整った素晴らしいホテルでした。紅茶の産地らしく部屋に用意された紅茶セットはティーバッグでなく本当の茶葉と茶こしがありました。朝食は歩いて5分の本館のビュッフェも利用出来、楽しめました。 ##### Tsuka Stayed 1 night in Aug 2017 ### 10/10 Excellent #### JIANBIN, 中国 Mar 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常好 房间非常不错，干净，有电暖气，服务很好，除了需要到很远的地方吃早餐外可以说是完美的，住了2晚还不想走。 ##### JIANBIN ### 8/10 Good #### John C, Toronto Canada Mar 7, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quaint place We stayed at this quaint 3 room cottage in the heart of Nuwara Eliya, clean cozy cottage. The place was spotless and had great wifi connection. It had a separate living room but the bathroom was small. Our room included breakfast which we had to walk about 5 minutes to there sister location the Jetwing St Andrews. Beautiful hotel, and great breakfast. We also had a great dinner at the same hotel. The staff was wonderful at both places. The only small complaint was at night we could hear dogs barking as the cottage is on a corner. ##### John C ### 8/10 Good #### MK, Kuwait Jan 4, 2016 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Convenient location and excellent restaurant. The one thing I have experienced while using expedia.com for my travel reservations is this stand-offish attitude from the hotel desk and it happened again but in a very negative way with this particular hotel. We were traveling for Christmas, there are five of us, two adults and three children. The reservation form for this hotel did not allow for three children, it claimed that there were too many children for the two rooms I was reserving, so I registered for one adult and one child in each room as well as one extra bed I thought in one of the rooms, but as it turned out it was for an extra person in each room. When mentioning this to the desk and asking them for some sort of gesture for the overpayment (I thought a free breakfast for the third kid) they refused in a very rude way referring to this reservation coming from expedia as second or third class. I thought the way he handled the situation was very unprofessional. I spent time calling expedia to ask for advice and they were very helpful with this situation. I do not understand why there is this negative attitude from hotels for making reservations through expedia, so many things are done on-line now, especially travel arrangements. This particular trip was to Sri Lanka but I have experienced this same attitude in Qatar, in the US and in Europe. The hotels should be grateful for expedia bringing us to their establishments, many of whom would be unknown without the help of the on-line booking site. ##### MK ### 8/10 Good #### Katja Apr 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Katja ### 8/10 Good #### Shuuichi Apr 3, 2018 Liked: Cleanliness, staff & service, room comfort ##### Shuuichi ### 10/10 Excellent #### Verified traveller Jul 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2017 ## Expedia's Latest Trends ### Hotels > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Fox Jaffna by Fox Resorts – Boutique Heritage Luxury](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [Hotels in Ocala](https://www.expedia.ca/Ocala-Hotels.d6190293.Travel-Guide-Hotels) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Four Seasons Resort Scottsdale at Troon North](https://www.expedia.ca/Phoenix-Hotels-Four-Seasons-Resort-Scottsdale-At-Troon-North.h423622.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Hotels with an Indoor Pool in Courtenay](https://www.expedia.ca/Courtenay-Hotels-Hotels-With-Indoor-Pool.0-0-d10557-tHotelswithIndoorPool.Travel-Guide-Filter-Hotels) > > [Sonesta Maho Beach All Inclusive Resort Casino & Spa](https://www.expedia.ca/Lowlands-Hotels-Sonesta-Maho-Beach-All-Inclusive-Resort-Casino-Spa.h565666.Hotel-Information) > > [Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels.d6129678.Travel-Guide-Hotels) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Great Blue Resorts - Cherry Beach Resort](https://www.expedia.ca/Belleville-Hotels-Great-Blue-Resorts-Cherry-Beach-Resort.h45882546.Hotel-Information) > > [Radisson Blu Hotel, Edinburgh City Centre](https://www.expedia.ca/Edinburgh-Hotels-Radisson-Blu-Hotel.h4270.Hotel-Information) > > [Hotels near Camp Fortune](https://www.expedia.ca/Camp-Fortune-Hotels.0-l6089521-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Winnipeg (YWG) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Flights from Fort Myers (RSW) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/rsw/las/fort-myers-to-las-vegas) > > [Flights from El Prat de Llobregat (BCN) to Faro (FAO)](https://www.expedia.ca/lp/flights/bcn/fao/barcelona-to-faro) > > [Flights from San Francisco (SFO) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/sfo/bom/san-francisco-to-mumbai) > > [Flights from tampa intl airport](https://www.expedia.ca/lp/airports/tpa/flights-from-tampa-intl-airport) > > [Flights from Mississauga (YYZ) to Roatan (RTB)](https://www.expedia.ca/lp/flights/yyz/rtb/toronto-to-roatan) > > [Flights from Dorval (YUL) to Prague (PRG)](https://www.expedia.ca/lp/flights/yul/prg/montreal-to-prague) ### Cars > [Car rentals in Prince Edward Island](https://www.expedia.ca/Destinations-In-Prince-Edward-Island.d6058122.Car-Rental-Destinations) ### Packages ### General > [Visit Prince Edward](https://www.expedia.ca/Prince-Edward.dx553248635924757362)