Dear Andrea, Warmest greetings from Melia Bali! Thank you for sharing your wonderful experience at our resort!We're delighted to hear that you found our place gorgeous and serene, and enjoyed the delicious breakfast prepared by Chef Mr. Bayu. It's great to know that our staff, especially Agus, made your stay even more enjoyable with their helpfulness. Your compliments will be shared with Chef Mr. Bayu, Agus, and our entire team.We're thrilled that you had a chance to try our spa and found it to be a must-try experience. We strive to provide all our guests with a great experience, and we're glad we could exceed your expectations.We look forward to welcoming you back to our resort for another serene and enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Andrea, Warmest greetings from Melia Bali! Thank you for sharing your wonderful experience at our resort!We're delighted to hear that you found our place gorgeous and serene, and enjoyed the delicious breakfast prepared by Chef Mr. Bayu. It's great to know that our staff, especially Agus, made your stay even more enjoyable with their helpfulness. Your compliments will be shared with Chef Mr. Bayu, Agus, and our entire team.We're thrilled that you had a chance to try our spa and found it to be a must-try experience. We strive to provide all our guests with a great experience, and we're glad we could exceed your expectations.We look forward to welcoming you back to our resort for another serene and enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Adam Jo, Warmest greetings from Melia Bali! Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with the service during your stay. Providing exceptional service is our top priority, and it's always rewarding to hear when we've succeeded in making our guests' stay enjoyable. We hope that we will have the opportunity to welcoming you back in the nearest future. Best regards, Kurnia DarmayantiGuest Experience

Dear Edin, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.We understand your concerns regarding the current state of the resort, and we want to assure you that we take your feedback seriously. We are actively working on refurbishing the resort to enhance the overall guest experience, and we appreciate your patience and understanding during this transition period.We apologize for the condition of the bathroom in your room and the issues you encountered with the shower. Your comments have been shared with our maintenance team to address these issues promptly.Regarding the limited gluten-free options, we apologize for any inconvenience this may have caused. We understand the importance of catering to dietary restrictions such as coeliac disease and will take your feedback into consideration as we review and improve our offerings to ensure a better experience for all guests.We're glad to hear that our staff were nice, friendly, and helpful throughout your stay. Providing excellent service is important to us, and we're pleased that they were able to assist you where possible.Once again, we apologize for the shortcomings you experienced during your stay. Your feedback is invaluable to us as we strive to improve and provide a better experience for our guests. If you choose to stay with us again in the future, we hope to exceed your expectations.Best regards, Kurnia DarmayantiGuest Experience

Dear Suzanne, Warmest greetings from The Tropical Paradise!Thank you for staying with us and for taking time out to leave us a feedback. We are absolutely delighted to hear that you had a fantastic trip and that your stay at Melia exceeded your expectations. It warms our hearts to know that you found our staff to be super friendly and helpful, and that you enjoyed the plentiful and good quality food selection each morning at breakfast. We take great pride in maintaining our beautiful gardens and are thrilled that you found them amazing.Your recommendation means the world to us, and we are truly grateful for your kind words. We look forward to welcoming you back to Melia Bali for another memorable experience in the near future!Best regards,Santhi SugiyanthiGuest Experience

Dear Joe, Warmest greetings from Melia Bali! Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our staff, as well as our position, restaurants, and facilities, met your expectations and contributed to a memorable experience.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another amazing stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Kurnia DarmayantiGuest Experience

Dear Graham, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback with us. We're delighted to hear that you were impressed by our splendid entrance and that our staff provided attentive and polite service throughout your stay.Ensuring a high level of service is something we take great pride in, so we're thrilled that you found our service to be very good. However, we appreciate your feedback regarding the condition of some areas of the property. Rest assured, we continuously strive to maintain and improve all aspects of our hotel, including the rooms and property areas.Your comments are invaluable to us as they help us identify areas for improvement. We're glad to hear that despite this, you still found your stay enjoyable overall.Thank you once again for choosing to stay with us. We hope to welcome you back in the future and provide you with an even more delightful experience.Warm regards,Kurnia DarmayantiGuest Experience

Dear Kevin, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed your stay at Meliá Bali and that you found our location and service to be exceptional.Providing outstanding service from arrival to departure is our top priority, and we're delighted that our team made your stay memorable and enjoyable. Your kind words serve as motivation for us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back again in the future for another fantastic stay at Meliá Bali!Warm regards,Kurnia DarmayantiGuest Experience

Dear Margaret, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that you found our resort beautiful, calm, and zen, and that our dedicated team, including the housekeeping staff and gardeners, contributed to making your stay enjoyable.It's wonderful to hear that you appreciated the efforts of our team members who work tirelessly to maintain the cleanliness and safety of our facilities, as well as those who provide the delightful entertainment throughout the resort.We appreciate your feedback regarding the breakfast menu. Please know that we take all guest feedback seriously, and we will certainly take your comments into consideration as we strive to improve and enhance our offerings.Thank you once again for choosing Meliá Bali for your stay, and we hope to have the pleasure of welcoming you back soon for another peaceful and enjoyable experience.Warm regards,Kurnia DarmayantiGuest Experience

Dear Elizabeth. Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you appreciate the traditional Bali style and charm of Meliá Bali, as well as our stunning entry lobby water features and well-kept grounds. We truly value your continued loyalty as a returning guest, and we're grateful for your feedback.We apologize for any disappointment regarding the condition of the rooms, particularly the bathrooms and showers. Your feedback is invaluable to us, and we take your comments seriously as we strive to continuously improve our facilities and guest experience.Please rest assured that we are committed to maintaining the traditional Bali style and charm that sets Meliá Bali apart. We understand the importance of updating our rooms while preserving the unique character that guests like you appreciate.We sincerely hope to have the opportunity to welcome you back in the future, once our rooms have been upgraded to meet the standards you expect and deserve. Your continued support and feedback are invaluable to us as we work to enhance the guest experience.If there is anything else we can do to make your future stays more enjoyable, please do not hesitate to reach out. We look forward to the possibility of hosting you again and creating more memorable experiences together.Warm regards,Kurnia DarmayantiGuest Experience

Dear Kyle, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. Thank you immensely for your high star rating and for choosing to stay with us! We are truly honored and delighted that you had such a wonderful experience during your time at our hotel.Your satisfaction and comfort are our top priorities, and we're thrilled to hear that we met your expectations in every aspect of your stay. Your positive feedback regarding our facilities, service, and amenities is greatly appreciated and serves as encouragement for our team to continue delivering exceptional experiences to all our guests.We hope that your time with us was both enjoyable and memorable, and we look forward to the opportunity to welcome you back in the future. Should you have any special requests or preferences for your next visit, please do not hesitate to let us know.Once again, thank you for your kind words and for choosing to stay with us. We can't wait to host you again soon!Warm regards,Kurnia DarmayantiGuest Experience

Dear Jenny, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to review us. We sincerely apologize for falling short of your expectations regarding the customer service during your recent stay with us and for any inconvenience or confusion caused by the no-show fee applied to your reservation.We strive to provide exceptional service to all our guests, and it's disheartening to hear that we did not meet your expectations in this regard. Please know that our team is here to assist you with any further inquiries or concerns you may have regarding your reservation. We value your feedback and strive to continuously improve our services based on guest experiences like yours.If you would be willing to provide more specific details about your experience, we would greatly appreciate the opportunity to learn from your feedback and make the necessary improvements.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Timothy, Warmest greetings from Melia Bali! Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at our hotel, and we truly appreciate your high rating.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any specific feedback or comments you would like to share with us to help improve our services further, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Benedicto, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you found our property meticulously maintained, our staff courteous, and our breakfast offerings satisfying. Providing a memorable experience for our guests is our utmost priority, and we're delighted that we met your expectations in many aspects.We appreciate your constructive comments regarding the elevators and the green rug in the lobby. Rest assured, your concerns have been duly noted, and we will address these issues promptly to ensure the safety and comfort of our guests.Thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay. Your endorsement to friends is truly appreciated!Warm regards,Kurnia DarmayantiGuest Experience

Dear Andrew James, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed the exclusive amenities and privileges reserved for our The Level guests.Providing exceptional experiences and personalized services to our The Level guests is a top priority for us, and we're delighted that you appreciated the extras designed to enhance your stay.We hope to have the pleasure of welcoming you back as a Level guest in the future, where we'll continue to strive to exceed your expectations.Warm regards,Kurnia DarmayantiGuest Experience

Dear Simone, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We genuinely appreciate your insights as they help us identify areas where we can improve our guest experience.We understand your concerns regarding the need for updates in various aspects of our property, including rooms, food quality, and overall facilities. Please rest assured that we take your comments seriously, and we continuously strive to enhance our offerings to meet and exceed our guests' expectations.Your feedback about the food quality, especially in relation to its price, is duly noted. We're committed to providing our guests with high-quality dining experiences, and we will review our offerings to ensure they meet the standards our guests expect.We're delighted to hear that you found our kids club to be great. Creating memorable experiences for families is important to us, and we're glad that our kids club added to your overall enjoyment.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we've made based on your valuable feedback.Warm regards,Kurnia DarmayantiGuest Experience

Dear Alexey, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed our excellent location and the beautiful landscaping and pools within our hotel area. Providing a serene and visually appealing environment for our guests to enjoy is a top priority for us, and we're delighted that you found it to your liking.We're fortunate to be situated in an area with many nice hotels, as well as a bustling shopping and restaurant scene within walking distance. We understand the importance of having convenient amenities and attractions nearby, and we're glad that you found our location to be conducive to exploring the area.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Gleb, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that you thoroughly enjoyed your stay at our hotel. Our team strives to provide exceptional service and create memorable experiences for all our guests, and we are delighted to know that we succeeded in making your stay a satisfying one.Your feedback serves as a great source of motivation for all of us here, and we are grateful for your kind words. It was truly a pleasure to host you, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Carl Gerrard, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you enjoyed our excellent gardens and property, as well as the fantastic service provided by our staff. Ensuring a friendly and welcoming atmosphere is a top priority for us, and we're thrilled that our team made your stay memorable.It's fantastic to hear that you enjoyed the excellent food options and found the beach bar area superb. Providing a delightful culinary experience and relaxing ambiance is what we strive for, and we're glad that we could exceed your expectations in these aspects.Thank you for choosing our hotel, and we hope to welcome you back for another superb experience in the future!Warm regards,Kurnia DarmayantiGuest Experience

Dear Learning, Warmest greetings from Melia Bali! Thank you ever so much for your wonderful review and for awarding us such a high score! It brings us immense joy to learn that your experience at our hotel exceeded your expectations.Your generous rating serves as a testament to the hard work and dedication of our entire team. We continuously strive to provide unparalleled service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track.We are thrilled to know that you enjoyed your stay with us and that every aspect of your visit met or exceeded your expectations. Your satisfaction is our top priority, and we are delighted that we could contribute to making your time with us special.Thank you once again for choosing to stay with us and for taking the time to share your positive feedback. We look forward to the opportunity of welcoming you back for another exceptional stay in the near future.Warmest regards,Kurnia DarmayantiGuest Experience

Dear Gary, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you enjoyed our beautiful and well-kept grounds, and that you found our staff to be very helpful. Providing a serene and pleasant environment for our guests is a top priority for us, and we're thrilled that you appreciated our efforts in maintaining our grounds.We apologize for any inconvenience you experienced during breakfast and appreciate your feedback. Rest assured, we will review our processes to ensure a smoother and more enjoyable dining experience for our guests.We are pleased to hear that any issues you encountered were resolved quickly by our management team. Guest satisfaction is paramount to us, and we are committed to addressing concerns promptly and effectively.Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Jennifer, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're delighted to hear that your stay with us embodied everything you would expect in a Bali resort, complete with amazing cultural pieces and phenomenal service.We're thrilled to know that you enjoyed our spa facilities and found them to be great. Your feedback regarding dinner reservations before the holidays is duly noted, and we apologize for any inconvenience caused. We'll work on providing better communication about reservation availability in the future.We're grateful for your kind words and are excited to welcome you back for another enjoyable stay at Melia Bali. Please do let us know if there's anything we can do to make your next visit even more memorable!Warm regards,Kurnia DarmayantiGuest Experience

Dear Anthoula, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you were very happy with the service and facilities during your stay.Ensuring our guests' satisfaction is our top priority, and we're delighted that our efforts resonated with you. Your kind words serve as a great motivation for our team to continue delivering exceptional service and maintaining our high standards.We're grateful for your patronage and look forward to welcoming you back for another wonderful stay at Melia Bali.Warm regards,Kurnia DarmayantiGuest Experience

Dear John, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed our spectacular grounds and the serene ambiance, especially the morning serenade from the birds on your balcony.It's wonderful to know that our staff's helpful and cheerful demeanor added to the enjoyment of your stay. Your kind words are a testament to their dedication and commitment to providing exceptional service.We're delighted that you had a memorable experience with us and we look forward to welcoming you back for another enjoyable stay at Melia Bali.Warm regards,Kurnia DarmayantiGuest Experience

Dear Brent, Warmest greetings from The Tropical Paradise!Thank you for choosing Melia Bali to stay with us on and we would like to extend our appreciation for your valuable feedback.The entire Melia Bali family will be looking forward to welcome you back and it would be our pleasure to assist upon any of your needs.Best regards,Santhi SugiyanthiGuest Experience

Dear John, Warmest greeting from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We truly appreciate your honest review and are delighted to hear that you had an overall positive experience during your stay at our hotel.We value your input, as it helps us understand what we are doing well and where we have opportunities for improvement.We would love to know more about the specific aspects that stood out to you and any suggestions you might have for areas where we can enhance your experience further. Our goal is to consistently provide exceptional service, and your insights play a crucial role in achieving that.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and earning that fifth star in your review.Warm regards,Kurnia DarmayantiGuest Experience

Dear Timothy, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you enjoyed the cleanliness of our facilities and the friendliness of our staff. Creating a family-friendly environment is important to us, and we're delighted that you loved your time here.If there's anything specific that stood out to you or any suggestions you may have for us to make your experience even better in the future, please feel free to let us know. We appreciate your support and look forward to welcoming you and your family back for more memorable moments.Warm regards,Kurnia DarmayantiGuest Experience

Dear John, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to rate your recent stay with us. Your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations.We are delighted to see that you had a positive experience during your time at our hotel. Your high rating reinforces our commitment to providing excellent service and creating memorable experiences for our guests.Should you have any specific comments or suggestions on how we can further enhance your experience, please do not hesitate to share them with us. We value your input and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Amber, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you appreciated the beautiful grounds and found our kids club to be the best you've ever seen. It's always heartening to know that families enjoy their time with us.We appreciate your comments about the family suite, and we take note of your observation regarding the rooms, especially the bathrooms. Your feedback is important to us, and we will consider this in our ongoing efforts to enhance our accommodations.We are genuinely sorry to hear about the issues with meals and that both you and your son fell ill. Your health and well-being are our top priorities, and we will investigate and address this matter promptly.It's great to know that despite some challenges, you found our staff lovely, and we appreciate your understanding regarding the service speed variation between restaurants and pool areas.Thank you for recommending us to families. We value your feedback, and we hope to have the opportunity to welcome you back, providing an even better experience in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Jessica, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to provide a rating for your recent visit. We are thrilled to see that you rated our hotel highly.Your positive score means a lot to us, and we're delighted to know that you had a satisfactory experience during your stay. If there are any specific aspects of our service or facilities that you particularly enjoyed, we would love to hear about it. Your feedback is valuable to us as we continually strive to enhance our guests' experiences.We hope to have the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for your support and for choosing our hotel.Best regards,Kurnia DarmayantiGuest Experience

Dear Robert, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are delighted to hear that you had a satisfying stay at our hotel. Providing exceptional service and ensuring our guests have a memorable experience are at the core of what we do, and we are thrilled that we could meet your expectations.Your kind words motivate and inspire our team to continue delivering the best possible service. We truly value your feedback, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Mahesh, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We sincerely appreciate your kind words about our extremely courteous and helpful staff. It's heartening to hear that you enjoyed the superb quality of food and drinks at our restaurants.We also appreciate your constructive comments regarding the vegetarian options on the menu. Your feedback about the breakfast being a bit monotonous is duly noted, and we will certainly explore ways to enhance the variety to better suit our guests' preferences. Additionally, we understand the importance of catering to the diverse culinary preferences of our Indian visitors, and we will work towards refreshing and updating our Indian fare more regularly.Your insights are invaluable to us, and we are committed to making improvements based on your suggestions. We hope to have the pleasure of welcoming you back and providing an even more delightful experience on your next visit.If there are specific vegetarian dishes or Indian cuisines you would like to see on the menu, please feel free to share your preferences with us. We always aim to exceed our guests' expectations, and your input will assist us in achieving that goal.Thank you once again for choosing our hotel, and we look forward to serving you with an improved dining experience in the future.Warm regards,Kurnia DarmayantiGuest Experience

Dear Jesse, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that your experience at our hotel left you very satisfied. Your kind words truly brightened our day, and we are grateful for the opportunity to have hosted you.It is immensely rewarding to know that our efforts to provide exceptional service and a comfortable environment have resonated with you. Our team works hard to create a memorable stay for all our guests, and your positive review is a testament to their dedication.We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything specific that stood out during your stay and made it exceptional, please feel free to share it with us. We are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,Kurnia DarmayantiGuest Experience

Dear Tarja, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that your experience at our hotel left you very satisfied. Your kind words truly brightened our day, and we are grateful for the opportunity to have hosted you.It is immensely rewarding to know that our efforts to provide exceptional service and a comfortable environment have resonated with you. Our team works hard to create a memorable stay for all our guests, and your positive review is a testament to their dedication.We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything specific that stood out during your stay and made it exceptional, please feel free to share it with us. We are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,Kurnia DarmayantiGuest Experience

Dear jodie, Sunny greetings from the Tropical Paradise!Thank you for choosing Melia Bali to stay with us on and we would like to extend our appreciation for your valuable feedback.The entire Melia Bali family will be looking forward to welcome you back and it would be our pleasure to assist upon any of your needs.Best regards,Santhi SugiyanthiGuest Experience

Dear Naim, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you found our staff to be very friendly and accommodating. It's our pleasure to assist with anything and everything to ensure our guests have a comfortable and enjoyable stay.Your feedback is truly appreciated, and we look forward to welcoming you back for another delightful experience in the future.Best regards,Kurnia DarmayantiGuest Experience

Dear Dylan, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're thrilled to hear that you had a beautiful stay at Melia and that our staff made a positive impression on you with their super friendly and helpful demeanor.Creating a welcoming and enjoyable experience for our guests is our top priority, and we're delighted to know that you felt the warmth of our team during your time with us.Your kind words mean the world to us, and we appreciate your choice to stay at Melia. We look forward to the opportunity to welcome you back for another wonderful experience in the future.Warmest regards,Kurnia DarmayantiGuest Experience

Dear Abu Ofa, Warmest greetings from Melia Bali! Thank you for taking the time to share your positive experience at Meliá Bali! We are thrilled to hear that you found our resort great and our staff friendly and helpful.It's always wonderful to know when our guests have enjoyed their stay, and we appreciate your kind words. If there's anything specific you loved about your time with us or if you have any suggestions for improvement, feel free to let us know.We look forward to the pleasure of welcoming you back for another enjoyable stay at Meliá Bali. Thank you for choosing us!Best regards,Kurnia DarmayantiGuest Experience

Dear Gautam, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that your experience at our hotel left you very satisfied. Your kind words truly brightened our day, and we are grateful for the opportunity to have hosted you.It is immensely rewarding to know that our efforts to provide exceptional service and a comfortable environment have resonated with you. Our team works hard to create a memorable stay for all our guests, and your positive review is a testament to their dedication.We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything specific that stood out during your stay and made it exceptional, please feel free to share it with us. We are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,Kurnia DarmayantiGuest Experience

Dear Leonardo, Warmest greetings from Melia Bali! Thank you for taking the time to share your feedback about your recent stay at Meliá Bali. We genuinely appreciate your input, and we're sorry to learn about the challenges you faced in communication and obtaining necessary clarifications.We sincerely apologize for any inconvenience caused by the lack of helpfulness from our staff during your stay. This does not align with the level of service we aim to provide, and we will address this matter with our team to ensure improvements are made.We value your perspective and hope that despite these communication difficulties, you were able to enjoy the overall ambiance of our resort for a relaxed holiday. If there are specific details you'd like to share or if you have any further suggestions, please feel free to reach out to our Guest Experience team.We appreciate your feedback as it helps us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more positive stay in the future.Best regards,Kurnia DarmayantiGuest Experience

Dear Barbara, Warmest greetings from Melia Bali! Thank you for sharing your feedback regarding your recent stay at Meliá Bali. We sincerely apologize for any misunderstanding regarding the VIP amenities inclusion in your package, which led to a less-than-satisfactory experience.Our aim is always to provide a seamless and enjoyable stay for our guests, and we regret that we fell short in meeting your expectations on this occasion. Your comments are invaluable, and we take them seriously in our continuous efforts to improve our services.We would appreciate the opportunity to further discuss the specifics of your concerns and address any areas where we can make improvements, we would be more than happy to assist and ensure your next visit exceeds your expectations.Once again, we apologize for any inconvenience caused and hope to have the chance to welcome you back for a more enjoyable experience in the future.Best regards,Kurnia DarmayantiGuest Experience

Dear Lauren, Warmest greetings from The Tropical Paradise!Thank you for choosing Melia Bali to stay with us on and we would like to extend our appreciation for your valuable feedback.The entire Melia Bali family will be looking forward to welcome you back and it would be our pleasure to assist upon any of your needs.Best regards,Santhi SugiyanthiGuest Experience

Dear Tina, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We appreciate your positive comments about our convenient location and the well-trained staff providing impeccable service.We also value your input regarding the breakfast variety, and we apologize if the menu repetition affected your overall experience. Your feedback is essential for us to enhance our offerings, and we will certainly take this into consideration.Regarding the attention to our Level members, we apologize if you felt there was a difference in service levels. At Melia Bali, we aim to provide exceptional service to all our guests, regardless of membership. Your feedback helps us in our continuous efforts to improve.We hope that despite these concerns, you had an enjoyable stay, and we would love the opportunity to welcome you back for a more varied and delightful experience in the future.Best regards,Kurnia DarmayantiGuest Experience

Dear Valued Guest, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We appreciate your positive comments about our good location, excellent service, and good food.However, we apologize for any inconvenience caused by the dated facilities and the presence of bugs on the beach chairs. Your feedback is essential to us, and we will certainly take your comments into consideration for future improvements.We hope that despite these challenges, you were still able to enjoy your overall stay with us. If there's anything specific you'd like to share or discuss further, please feel free to contact our guest relations team.Thank you again for your feedback, and we look forward to the possibility of welcoming you back for an even better experience in the future.Best regards,Kurnia DarmayantiGuest Experience

Dear Stuart, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. There's nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We aim to deliver a relaxing atmosphere and well deserve vacation for all of our guest, and we are thrilled to learn that you have enjoyed every minute spent in our resort. The myriad of fun activities and facilities is carefully designed for all ages: adults, teenagers and children to cater all of our guest needs for their wonderful holiday. We hope that it will not long until we are able to welcome you back in this idyllic sanctuary.Best regards, Kurnia DarmayantiGuest Experience

Dear Sammy, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We're glad to hear that you enjoyed your overall experience at Melia Bali and appreciate your intention to return.However, we're truly sorry to learn about the unfortunate incident with the grilled seafood platter at the Lotus Restaurant, and we sincerely apologize for any inconvenience it caused. Your health and safety are of utmost importance to us.Please rest assured that we take this matter seriously, and we will investigate the issue to prevent any recurrence. If you haven't already, we recommend reaching out to our guest relations team or management during your stay for immediate assistance.We genuinely appreciate your understanding, and we look forward to the opportunity to welcome you back and provide you with the exceptional experience you deserve.Best regards,Kurnia DarmayantiGuest Experience