Title: Jumbaktas Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4913626&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jumbaktas Hotel Hotel in Astana with free breakfast and a fitness center ## Photo gallery for Jumbaktas Hotel ![Indoor pool - Jumbaktas Hotel (Astana)](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/9052a4bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/01d9a498-c578-4c5f-969d-b26a24aef16f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Body treatments, body scrubs, facials, manicures and pedicures - Jumbaktas Hotel (Astana)](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/99a8f185.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch, and dinner - Jumbaktas Hotel (Astana)](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/89602bc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite - Jumbaktas Hotel (Astana)](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/4b74b739.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Jumbaktas Hotel. For some rest and relaxation, visit the steam room, and indulge in a facial, a manicure/pedicure, or a body scrub. The on-site local cuisine restaurant, Jumbaktas, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. ## Reviews 8.2 Very good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/d92f3bf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Hair dryer Private bathroom - 269 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Business Room, 1 Queen Bed, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/d7feab92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 1 Queen Bed, City View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds LCD TV Hypo-allergenic bedding Premium bedding Hair dryer - 387 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/088d0151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds LCD TV Hypo-allergenic bedding Sofa bed - 645 sq ft - City view - Sleeps 1 - 1 Double Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/b92c10b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Lanai Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds LCD TV Hypo-allergenic bedding - 797 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/4b74b739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen LCD TV Hypo-allergenic bedding - 3228 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/094a48bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Hair dryer Private bathroom - 269 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/fa1120de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Hair dryer Private bathroom - 388 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-Jumbaktas-Hotel.h4913626.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-Jumbaktas-Hotel.h4913626.Hotel-Information) ## About the area Located in Astana, Jumbaktas Hotel is in the business district. President's Culture Centre and Schoolchildren's Palace are cultural highlights, and some of the area's attractions include Ailand and Ailand Ferris Wheel. Looking to enjoy an event or a game while in town? See what's happening at Saryarka Velodrome or Kazhimukan Munaitpasov Stadium. [Visit our Astana travel guide](https://www.expedia.ca/Astana.dx602528) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.13680%2C71.41725&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3XRdxb3q_Vz2d2icoLPDtFbg6kU=) ul. Karasakal Erimbetov, 65, Astana, 010000 ### What's nearby - Mega Astana Shopping Centre \- 12 min walk \- 1.1 km - Khan Shatyr \- 12 min walk \- 1.1 km - Korme Exhibition Complex \- 12 min walk \- 1.1 km - Kazakhstan Ministry of Foreign Affairs \- 16 min walk \- 1.3 km - Bayterek Tower \- 19 min walk \- 1.6 km ### Getting around - Astana Railway Station - 22 min drive - Astana (NQZ-Nursultan Nazarbayev Intl.) - 37 min drive ### Restaurants - ‪Jumbaktas - ‬1 min walk - ‪Salone del Gusto - ‬4 min walk - ‪The Irish Pub - ‬9 min walk - ‪London Paris - ‬3 min walk - ‪Restobar 6/45 - ‬8 min walk ## About this property ### Jumbaktas Hotel Upscale hotel located in Yesil District Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Jumbaktas Hotel. For some rest and relaxation, visit the steam room, and indulge in a facial, a manicure/pedicure, or a body scrub. The on-site local cuisine restaurant, Jumbaktas, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Free newspapers, tour/ticket assistance, and a reception hall Room features All 60 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. More amenities include: - Bathrooms with tubs or showers and free toiletries - 42-inch LCD TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![Free daily full breakfast](https://images.trvl-media.com/lodging/20000000/19340000/19334100/19334036/3fe95231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Astana Yesil District - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 206 reviews CA $114 CA $132 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=19334036&PinnedHotelID=19334036&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/25000000/24900000/24895500/24895464/1a13e4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aisha Bibi Hotel & Spa Yesil District - Pool - Kitchen - Parking included - Free WiFi 9.6 Exceptional 26 reviews CA $102 CA $119 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=24895464&PinnedHotelID=24895464&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages](https://images.trvl-media.com/lodging/6000000/5400000/5396500/5396404/51e55cfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kazzhol Hotel Astana Almaty District - 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Parking included 9.0 Wonderful 57 reviews CA $138 CA $161 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=89268474&PinnedHotelID=89268474&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8060000/8057800/8057705/fbab0301.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Astana Almaty District - Pet friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 68 reviews CA $69 CA $80 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8057705&PinnedHotelID=8057705&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/38000000/37330000/37327600/37327510/76ce806a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Botakoz Yesil District - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 10 reviews CA $55 CA $65 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=37327510&PinnedHotelID=37327510&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33990000/33981300/33981231/7f48a636.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Union Plaza Yesil District - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 12 reviews CA $36 CA $42 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=33981231&PinnedHotelID=33981231&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/110000000/109550000/109546900/109546887/5aaa58a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yes apartments by botanical garden Yesil District - Kitchen - Washer - Parking included - Free WiFi 8.8 Excellent 5 reviews CA $61 CA $72 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=109546887&PinnedHotelID=109546887&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4240000/4239500/4239494/317711eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King Hotel Astana Baikonur District - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 101 reviews CA $62 CA $73 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4239494&PinnedHotelID=4239494&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Jumbaktas ### Things to do - Billiards/pool table - Gym - Indoor pool - Steam room ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3,014 square feet of conference space - Business center - Meeting room ### Spa - Body scrubs - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Elevator ### More - 1 building - 9 floors - Built in 2011 - Designated smoking areas - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 8000.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: KZT 8000 per person (one-way) - Rollaway bed fee: KZT 8000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. No pets and no service animals are allowed at this property ### Property is also known as Jumbaktas Jumbaktas Astana Jumbaktas Hotel Jumbaktas Hotel Astana Jumbaktas Nur-Sultan Hotel Jumbaktas Hotel Nur-Sultan Jumbaktas Hotel Jumbaktas Hotel Nur-Sultan Jumbaktas Hotel Hotel Jumbaktas Hotel Nur-Sultan Jumbaktas Nur-Sultan Jumbaktas Hotel Jumbaktas Hotel Nur-Sultan Nur-Sultan Jumbaktas Hotel Hotel Hotel Jumbaktas Hotel Jumbaktas Hotel Nur-Sultan Jumbaktas Nur-Sultan Hotel Jumbaktas Hotel Nur-Sultan Nur-Sultan Jumbaktas Hotel Hotel Jumbaktas Hotel Jumbaktas Hotel Jumbaktas Hotel Hotel Jumbaktas Hotel Astana Jumbaktas Hotel Hotel Astana ## Frequently asked questions ### Does Jumbaktas Hotel have a pool? ### How much does it cost to stay at Jumbaktas Hotel? ### Is Jumbaktas Hotel pet-friendly? ### How much is parking? ### What time is check-in at Jumbaktas Hotel? ### What time is check-out at Jumbaktas Hotel? ### Does Jumbaktas Hotel provide a shuttle to the airport? ### Where is Jumbaktas Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jumbaktas Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 24 8 - Good 20 6 - Okay 9 4 - Poor 2 2 - Terrible 2 ## Reviews ### 8/10 Good #### Pekka Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel to stay in Astana Nice hotel, which I mostly use when visiting Astana. Price/quality relation is good ##### Pekka Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christopher Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Airport shuttle worked as planned, ideal arriving in a city I didn't know in the middle of the night. £13\. Nothing to dislike, it's a big and spread out city so it's long walks, or very cheap taxis ##### Christopher Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### May Aug 26, 2025 Disliked: Staff & service, property conditions & facilities The hotel rooms are spacious and generally comfortable. However, communication can be quite challenging as the staff do not speak English, which makes it difficult for international guests. Housekeeping is only available upon request and usually takes place quite late in the afternoon (after 4 pm). Even then, the service is limited to providing fresh towels, and other essentials such as soap need to be specifically requested. During our three-night stay, the bed sheets were not changed. The breakfast buffet was also below expectations. Although it is advertised until 10:00 am, items were cleared away before that time, even while guests were still dining. On one occasion, I asked for another cup of tea just before 10:00 am but was told service had ended. On a positive note, the hotel’s location is very convenient. However, due to the service shortcomings, I would likely consider other options if visiting Astana again. ##### May Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Oleg Aug 15, 2023 The AC in the room was not working all of 4 days I stayed in this hotel. The sauna, swimming pool and fitness center are very good ##### Oleg Stayed 4 nights in Aug 2023 ### 6/10 Okay #### Jacek Jan 13, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables. ##### Jacek Stayed 2 nights in Jan 2024 ### 8/10 Good #### peeter Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Liked it Liked the free parking option just next to hotel. liked basically everything. SPA is good option, even the rules were a bit strict and strange. Never tried restaurant as it was even booked for some event or just closed. Downstairs pub was good, though. Overall: great option in very good location actually. ##### peeter Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Dinh Quang Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All good ##### Dinh Quang Stayed 1 night in Aug 2025 ### 8/10 Good #### Pekka Sep 11, 2022 Liked: Property conditions & facilities, room comfort #### My usual hotel in astana Nice hotel with good location and friendly staff. As regular client I would expect to have room with different view as opposite wall ;) ##### Pekka Stayed 1 night in Sep 2022 ### 8/10 Good #### Alexander Dec 12, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### astana winter It is ok but poor room service. ##### Alexander Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Natalia Jan 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything is good. ##### Natalia Stayed 2 nights in Jan 2023 ### 8/10 Good #### alain Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### yes but... alltogether it was a good stay. the room was big, the bed was comfortable and the staff at the reception desk very helpful. two comments though : I landed in Astana at 4 am and I asked the hotel whether I could check in earlier and pay - their only answer was " your booking allows you to check in at 2 pm - " well, I knew that already and I clearly indicated I was prepared to pay for the additional half day - they never answered. so I had to find an emergency solution when I landed at 4 am - I managed with my family but the hotel answer was clearly not professional. then, I booked this particular hotel because it had a swimming pool. However, to access the pool, you need to pay an additional 15 euros (10 000 tenge)! it is very expensive so I did not do it and I could never swim. the marketign is somehow..not correct I think. so, it was OK but I will not go again under the same conditions. ##### alain Stayed 7 nights in Aug 2025 ### 8/10 Good #### Oleg Sep 4, 2022 Liked: Cleanliness, amenities, property conditions & facilities The location is good. There are a lot of dining options around. The hotel is clean. The amenities are great. The only thing- after the first night I went to breakfast at 7 am and it was not ready till 7.30 am. The person who organized the breakfast either was late to his job or some other problems. Because of this I was late to my meetings in the city 3 hours drive away. ##### Oleg Stayed 3 nights in Aug 2022 ### 8/10 Good #### Katherine Jun 27, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good, not great. Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time. ##### Katherine Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### karen Dec 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### extra My flight arrived at6am and I went to the hotel. Although my room was not available yet they allowed me to stay in the lobby and gave me the free breakfast for that day. When a room opened up at 11am they gave it to me and it was an upgrated room at my regular rate. ##### karen ### 2/10 Terrible #### Alyona Aug 11, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We were extremely unhappy with our stay here. 1\. It was cold in the room and we couldn’t use the heater, because it doesn’t work during summer time. Reception doesn’t have clue about it, and they were just telling us turn on AC for heat and wait 10 mins. 2\. On the reception in the evening there was a random drunk person from the street. There are no any security there. 3\. In the hotel restaurant they did not remember the whole order… We were waiting until we asked, and they were like.. “Did you order fish??”.. Of course, after waiting for an hour for the fish, we just decided to cancel it. That was the worst experience in the luxury hotel we had. Honestly, I do not understand why this hotel considered as luxury… I do not recommend anyone to stay here. ##### Alyona Stayed 1 night in Aug 2024 ### 4/10 Poor #### Megan Apr 16, 2023 Liked: Property conditions & facilities Disliked: Staff & service The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get Expedia involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling. ##### Megan ### 10/10 Excellent #### Thomas Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gut ##### Thomas Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Heinz Sep 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekte Wahl Das Jumbaktas liegt so Zentral, so dass das Zentrum mit den Sehenswürdigkeiten leicht zu Fuss machbar ist. Sehr schönes Ambiente im Hotel und ein wunderbar, bequemes Bett, um gut zu schlafen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstückbuffet bietet ein breites Angebot. ##### Heinz Stayed 6 nights in Aug 2024 ### 8/10 Good #### Pekka Mar 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Usually Jumbaktas when in Astana Te hotle has good location, and very spacious rooms. Everything is ok, and the staff is friendly. Breakfast also ok, but keeping food warm seems to be eternal challenge, and little more selection in juices would be a plus. ##### Pekka Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Akzhanay Aug 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay It was an amazing stay. Quiet and clean place, hospitable people, excellent amenities, stuff went above and beyond. Definitely would recommend everybody to stay there! ##### Akzhanay Stayed 3 nights in Aug 2021 ### 8/10 Good #### Daniel May 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leisure Astana Friendly and helpful staff, nice location for a stay, the Spa is not free and not directly in the hotel, price is quite expensive for going there.. ##### Daniel Stayed 1 night in Apr 2021 ### 6/10 Okay #### Verified traveller Apr 9, 2021 Liked: Cleanliness, staff & service Past its best. Intermittent WiFi. Good if you can get a deal but better places available. ##### Verified traveller Stayed 4 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Oct 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The gym is very good. Great restaurants nearby- Italian, Asian, German ##### Verified traveller Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Sep 23, 2019 Liked: Property conditions & facilities, room comfort 다른 카드로 결제되지 않아서 불편했다. 호텔에서 결제라고 선택하고 갔음에도 불구하고 ##### Verified traveller Stayed 3 nights in Sep 2019 ### 8/10 Good #### KEHSIUNG Jun 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good staff service and location, breakfast can be improved ##### KEHSIUNG Stayed 2 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [H10 Universitat Hotel](https://www.expedia.ca/Barcelona-Hotels-H10-Universitat-Hotel.h1101769.Hotel-Information) > > [Radisson Blu Hotel Lyon](https://www.expedia.ca/Lyon-Hotels-Radisson-Blu-Hotel-Lyon.h21366.Hotel-Information) > > [Future Inns Halifax](https://www.expedia.ca/Halifax-Hotels-Future-Inns-Halifax.h908475.Hotel-Information) > > [Corinthia Budapest](https://www.expedia.ca/Budapest-Hotels-Corinthia-Budapest.h1097758.Hotel-Information) > > [Hotels in Chase](https://www.expedia.ca/Chase-Hotels.d181128.Travel-Guide-Hotels) > > [Fairmont Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Fairmont.0-0-d178296--bFairmont.Travel-Guide-Filter-Hotels) > > [Aquarius Gay Guesthouse & Sauna](https://www.expedia.ca/Phuket-Hotels-Aquarius-Gay-Guesthouse-Sauna.h2516380.Hotel-Information) > > [Capitán Suizo Beachfront Boutique Hotel](https://www.expedia.ca/Tamarindo-Hotels-Capitan-Suizo-Beachfront-Boutique-Hotel.h1140010.Hotel-Information) > > [Best Western Plus Eastgate Inn & Suites](https://www.expedia.ca/Regina-Hotels-Best-Western-Plus-Eastgate-Inn-Suites.h5655793.Hotel-Information) > > [Hotels in Lac-Simon](https://www.expedia.ca/Lac-Simon-Hotels.d181945.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Madeira Island](https://www.expedia.ca/Madeira-Island-Hotels-All-Inclusive-Hotel.0-0-d11326-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Homewood Suites London Ontario](https://www.expedia.ca/London-Hotels-Homewood-Suites-London-Ontario.h1665429.Hotel-Information) > > [Motel La Siesta](https://www.expedia.ca/Montreal-Hotels-Motel-La-Siesta.h11753987.Hotel-Information) > > [Monte Carlo Inn Barrie Suites](https://www.expedia.ca/Barrie-Hotels-Monte-Carlo-Inn-Barrie-Suites.h2335224.Hotel-Information) > > [Cotton House Hotel, Autograph Collection](https://www.expedia.ca/Barcelona-Hotels-Cotton-House-Hotel.h10043068.Hotel-Information) ### Flights > [Flights from Naples (NAP) to Corfu (CFU)](https://www.expedia.ca/lp/flights/nap/cfu/naples-to-corfu) > > [Flights from Parañaque (MNL) to Incheon (ICN)](https://www.expedia.ca/lp/flights/mnl/icn/manila-to-seoul) > > [Flights from Edmonton International Airport (YEG) to Wainwright (AIN)](https://www.expedia.ca/lp/flights/yeg/ain/edmonton-to-wainwright) > > [Flights from Dorval (YUL) to Flushing (LGA)](https://www.expedia.ca/lp/flights/yul/lga/montreal-to-new-york) > > [Flights from Cranbrook (YXC) to Penticton (YYF)](https://www.expedia.ca/lp/flights/yxc/yyf/cranbrook-to-penticton) > > [Flights from Goffs (YHZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yhz/mco/halifax-to-orlando) ### Vacation Rentals ### General > [Visit Bandung](https://www.expedia.ca/Bandung.dx6212470)