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Reviews of Unahotels Ala Venezia - Adults Only

3.5 out of 5
Unahotels Ala Venezia - Adults Only
San Marco 2494, Campo Santa Maria Del Giglio, Venice, VE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff members were helpful. Nice historic building. Our room was clean and had plenty of space.
Stayed 3 nights in Apr 2024
Response from andrea on Apr 22, 2024
grazie mille, Barbara

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, the waterbas from the airport stops along an alley to the left of the hotel. Its about a 10 minute walk to the basillica and 15 minures to Rialto Bridge. Hotel is spotless and staff are friendly and helpful
Stayed 4 nights in Apr 2024
Response from Stefano on Apr 16, 2024
Thank you very much Simon!

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I surprised my girlfriend with a trip over to Venice for her birthday. The rooms looked over one of the canals and it was just so quiet and peaceful every morning. Room was a decent size considering we did a lot of walking and sight seeing during the day. The only take away was that the AC was not working but luckily we were able to have a staff member find us a fan. If you're looking for a spot for just you and your spouse this would be your place. Walking distances to restaurants and right off the Giglio port for any water transportation we needed. Also LGBTQ friendly for any of our community members out there!
Stayed 6 nights in Apr 2024
Response from Stefano on Apr 18, 2024
Thank yo Natasha!

8/10 Good

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom and shower were very small.
Stayed 3 nights in Apr 2024
Response from Stefano on Apr 14, 2024
Thank you Debby for your review!

2/10 Terrible

Kyle

Disliked: Property conditions & facilities
Couldn't control the thermostat. Woke up covered in red dots. Wether from mosquitos or bed bugs. Talked to staff all they did was give me this useless plug in that did nothing. Wish i could post pictures of what this place did to my skin
Stayed 3 nights in Apr 2024
Response from Stefano on Apr 14, 2024
Thank you for your feedback

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Second time staying at this hotel. Staff is very friendly. Rooms are very clean, a bit small but very clean. Hotel is always kept clean. Highly recommend this hotel. My wife loved it !
Stayed 3 nights in Mar 2024
Response from Stefano on Apr 9, 2024
Thank you very much for your kind words!

8/10 Good

Melissa

Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice our room was an attic in the roof so it was really hot and only had one very small window, so they need to bring a fan to us in March as the air conditioner was not in use at that time, I would try to avoid that room. The staff were very help and kind
Stayed 2 nights in Mar 2024
Response from Stefano on Apr 6, 2024
Thank you for your review!

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and convenient hotel.
Stayed 4 nights in Mar 2024
Response from Stefano on Mar 24, 2024
Thank you very much Wendy

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service
Room bed really comfortable staff breakfast excellent Great position quite but unfortunately renervations going on otherwise 5 star
Stayed 3 nights in Mar 2024
Response from Enrico on Mar 23, 2024
Thank you Karen!

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room seré excellent. The only thing we didn’t like was the fact we did not have a nice view from our window; it looked over a very narrow street and therefore could see closely the building on the other side. We highly recommend this hotel but pick well the room!
Stayed 2 nights in Feb 2024
Response from Stefano on Mar 21, 2024
Buongiorno Sandra,Thank you for your review.Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Stefano on Mar 17, 2024
Thank you very much Richard

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos nuestra estadía, ¡lo recomendamos ampliamente! La ubicación es excelente, quedamos muy satisfechos con el personal del hotel.
Stayed 2 nights in Mar 2024
Response from Stefano on Mar 14, 2024
Muchissima gracias Angelica!!

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. My only comment is that I wanted a queen or king size bed, but I got 2 full beds put together, and during the night some times these would separate. It made it very uncomfortable to sleep.
Stayed 3 nights in Feb 2024
Response from Stefano on Mar 2, 2024
Thank you for your review Christian!

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Stefano on Feb 22, 2024
Thank you Matthew!!

10/10 Excellent

Salam S Salman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent location cozy rooms and nice view
Stayed 5 nights in Feb 2024
Response from Enrico on Feb 19, 2024
Thanks a lot!

10/10 Excellent

Gwendoline Glenis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We were in one of the bedrooms facing the square at the front - thank you for placing us on a low floor with a lift as we are all around 70 and one had just had a knee op. We were very surprised that the square was lovely and quiet at night times. The breakfast gave a good range of choice on the continental side. (I cannot comment on the English breakfast as I didn't have it). The hotel is ideally placed being about 10 mins walk from the busy St Mark's area. Would definitely use again..... especially as they have "proper" room service, unlike many hotels these days. My only complaint would be that the coffee provided in the room is really not very nice, but the shower is wonderful! Incidentally, as the hotel tells you, use the orange line ferry from the airport. The men there told us to use the blue line rather than wait 10 mins extra for the orange one (and only 50 metres walk .... humph!) .... don't - the orange stop is very close to the hotel and much better when you have luggage to transport.
Response from Enrico on Feb 19, 2024
Thanks for this beautiful review Gwenndoline!Enrico

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Benissimo
Stayed 4 nights in Feb 2024
Response from Enrico on Feb 19, 2024
Thank you Herbert!

10/10 Excellent

Tracy

Stayed 4 nights in Jan 2024
Response from Stefano on Mar 21, 2024
Thank you very much Tracy!!

4/10 Poor

Lawrence

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
OK place to stay in a pinch
First the staff at the front office was nice, we were offered a tour of a Murano glass factory which included a water taxi ride, we enjoyed this and were very appreciative. It shows the hotel was at one point was superb, however it needs a little update and some tender loving care. Being near the water, you can expect moisture however the matting inside the frame in our room had mold, we let the staff know when we left but it wasn't enough to ruin our trip or change rooms. We felt it was cold enough to avoid any issues.
Stayed 2 nights in Dec 2023
Response from Enrico on Jan 23, 2024
Buongiorno Lawrence,Thanks for your review. We will investigate about reports in order to improve guests' stay.

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Venice!
The location was great, shopping, dining, transportation, and all of the hot spots were in walking distance. The hotel is clean, the room was spacious, comfortable, and the shower had amazing water pressure. My favorite part of this hotel was the hotel bar, there was live music, and great cocktails! The band was great, the bar was full, and it was a great way to end the evening. The staff was friendly, helpful, and always available. This was a great hotel for our 2 night stay in Venice.
Stayed 2 nights in Dec 2023
Response from Stefano on Feb 1, 2024
Thank you very much Nerissa! Grazie mille!!

10/10 Excellent

Charla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to water taxis with luggage is vital in Venice. This hotel had an entrance on a canal just for water taxis and was only a few steps away from a public vaparetto stop.
Stayed 2 nights in Oct 2023
Response from Enrico on Jan 23, 2024
Thank you Charla for sharing your experience!

10/10 Excellent

Graham

Stayed 2 nights in Dec 2023
Response from Enrico on Jan 23, 2024
Thank you !

10/10 Excellent

Cong

Stayed 3 nights in Dec 2023
Response from Enrico on Jan 23, 2024
Thanks Cong!

10/10 Excellent

sharon, New York

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Enrico on Jan 23, 2024
Appreciated Sharon!

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay!
The hotel staff is awesome. The hotel is centrally located and close to all major attractions. The hotel staff provided great restaurant recommendations and excellent directions to area locations.
Stayed 3 nights in Dec 2023
Response from Enrico on Jan 23, 2024
Thanks for your beautiful review Ebony!

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and near town center. Only negative was hard to sleep with loud music from bar playing until around midnight…
Response from andrea on Feb 15, 2024
thabnks for saying

8/10 Good

Andrea

Liked: Cleanliness, staff & service
The property is undergoing some much needed repair work, but the staff is exceptional and the location is convenient to everything you want to do. Nice breakfast included.
Stayed 3 nights in Nov 2023
Response from Enrico on Nov 28, 2023
Buongiorno Andrea, Thanks for your review, we will consider your reports.Enrico

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great short stay in Unahotels Ala Valencia! The view from our room to the grand canal was picturesque. The location is also convenient for shopping and other attractions. The hotel staff were all friendly and very accommodating. Would definitely recommend staying here.
Stayed 1 night in Nov 2023
Response from Enrico on Nov 28, 2023
Dear John, thnaks for your review!

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2023
Response from Enrico on Jan 23, 2024
Thanks a lot Dennis!

8/10 Good

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance of plenty of restaurants.
Stayed 3 nights in Nov 2023
Response from Enrico on Nov 23, 2023
Thank you Marcus!

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a perfect location, the staff was lovely and I couldn't have had a better time!
Stayed 3 nights in Nov 2023
Response from andrea on Nov 20, 2023
Grazie mille, Brianna, you are awesome

10/10 Excellent

Eric

Stayed 2 nights in Nov 2023
Response from Roney Front desk on Dec 4, 2023
Good morning Eric,Greetings from Venice and thank you for your review!Have a good one

10/10 Excellent

Roberto, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Fifth stay here.
Stayed 3 nights in Nov 2023
Response from Roney Front desk on Nov 11, 2023
Good morning Roberto,Greetings from Venice and thank you for your review.We're glad that you enjoyed your stay with us.Hoping to see you soonHave a nice day

10/10 Excellent

Niamh

Travelled with group
Unbeatable location; 60 seconds from the Giglio boat stop on the airport line.. Clean and modern rooms with plugs, usb and usb-c charging ports beside the bed. Lovely breakfast and staff were so helpful. Will easily recommend to anyone going to Venice in future.
Stayed 2 nights in Nov 2023
Response from andrea on Nov 6, 2023
GRAZIE NIAMH YOU ARE SO CUTE

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent. You can walk to most places. Two minutes walk away is a vaporetto station. They serve up wonderful breakfasts, there’s something for everyone. You can also borrow rubber boots if the weather is nasty and there’s a bit of flooding.
Stayed 14 nights in Oct 2023
Response from Roney Front desk on Nov 5, 2023
Good afternoon Mary,Greetings from Venice and thank you for your review.We're glad that you enjoyed your stay with us.Hoping to see you soonHave a nice day

8/10 Good

Ben

Liked: Staff & service
Shouldn't advertise as adult only when hotel had lots of children and rooms were smaller than expected for the price
Stayed 2 nights in Nov 2023
Response from Roney Front desk on Nov 5, 2023
Good afternoon Ben,Greetings from Venice and thank you for your review.We're glad that you enjoyed your stay with us.Hoping to see you soonHave a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Enrico on Nov 3, 2023
Thank you!

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located right beside one of the water taxi stops which is very convenient. Its in a quiet area and walkable to all the main sites. The hotel is unique. Rooms are small and older but quaint. Bathrooms are small. Hotel front desk staff are friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Enrico on Nov 3, 2023
Thanks Dave for your feedback!

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2023
Response from Roney Front desk on Nov 4, 2023
Good aftrnoon Sandra,Greetings from Venice and thank you for your review.Have a good one

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Convenient li action and easy to find. Staff was very pleasant and accommodating.
Stayed 2 nights in Oct 2023
Response from Stefano on Nov 2, 2023
Thank you so much!!

8/10 Good

Lynette

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from andrea on Oct 30, 2023
grazie mille del feedback

2/10 Terrible

Alejandro

it doesn’t worth.
Stayed 2 nights in Oct 2023
Response from Enrico on Oct 27, 2023
Buongiorno Alejandro, Thanks for your review. We would have preferred more details about your report in order to improve our service.

10/10 Excellent

Derek Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in an excellent location for walking to St Mark’s Square. Alilaguna Orange line drops you off pretty much at the hotel. Very nice breakfast with lots of choice. One thing to note, whilst this hotel is very much advertised as being “Adults Only” there were lots of families with children stopping in the hotel. It was definitely NOT adults only. This was only a minor point for me but my wife as a primary school teacher chose this hotel as she spends her entire work time with children and wanted a rest. It doesn’t warrant knocking any stars off from the review categories but if you’re looking for a hotel stay with no children at all, as would be suggested by “Adults Only” then this isn’t the hotel for you.
Stayed 3 nights in Oct 2023
Response from Enrico on Oct 27, 2023
Buongiorno Derek, Thanks for your your beautiful review. Sorry for the discomfort, but the reservation was made prior to the new age policy.Enrico

8/10 Good

Kathleen F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable, room was very nice only issue was it was located next to the laundry room and was very noisy when the staff started to work.
Stayed 2 nights in Oct 2023
Response from Stefano on Nov 2, 2023
Thank you for your feedback!!

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water taxi took us directly to the door. Very clean and convenient hotel. Staff is very friendly.
Stayed 2 nights in Oct 2023
Response from Enrico on Oct 27, 2023
Thank you Byron!

10/10 Excellent

Jose Jesus Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, love my room, beautiful and cozy
Stayed 1 night in Oct 2023
Response from andrea on Oct 30, 2023
grazie mille Jose

10/10 Excellent

Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are tiny but very clean, staffs are very friendly
Stayed 2 nights in Oct 2023
Response from Enrico on Oct 27, 2023
Thank you Wayne!!!

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff provided excellent assistance when flight was canceled resulting in extra night stay
Stayed 1 night in Oct 2023
Response from andrea on Oct 23, 2023
grazie mille, Tracy you very kind

10/10 Excellent

FRANK

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from andrea on Oct 23, 2023
thank you very much, Franck, you very kind

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great area! Easy walking to major sites and vaperato! Helpful staff, loved it!
Stayed 2 nights in Oct 2023
Response from Roney Front desk on Oct 21, 2023
Good evening Debra,Greetings from Venice and thank you for your review.We're glad that you enjoyed your stay with us.Hoping to see you soonHave a good one