Ratings based on 6,339 Verified Reviews

4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Close to Tube, shopping and restaurants

Posted 22-Aug-2017
Clean, modern accommodations in a convenient location
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Great location, great hotel

Posted 19-Aug-2017
All positive, loved this place, simple and clean! I will recommend to anyone who is looking a good place with good price and good location
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2017
Perfect location and very comfortable room - clean
3 out of 5
by A verified traveller

Bites on my leg

Posted 17-Aug-2017
The location was convenient, the room was tidy but tiny and I got 9 bites on my legs after waking up in the morning.
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta, Canada

Good, better, best

Posted 14-Aug-2017
Pros: Clean, nice looking and centrally located.
Cons: Size of room.
Location: Centrally located and lots to do. Close to restaurants, laundromat facilities, bus stops, Hop On Hop Off, UG, Kensington Gardens.
The room assigned to us was too small and very inconvenient. However, it is very clean and bed was comfortable. The location is excellent, close to the UG, lots of restaurants to choose from, walking distance to Kensington Gardens and bus stops and Hop On Hop Off buses. I will stay here again if I go back to London.
4 out of 5
Recommended
for Couples
by A verified traveller from Canada

Good value for price

Posted 14-Aug-2017
Pros: Situation
Cons: More attention to proper making up the bed
Location: Kensington Gardens, Kensington Palace, and the Kensington museums, Albert Hall.
The room was small and a chair/table would have been nice, but as a place to sleep and relax was perfectly adequate.The hotel is in easy walking distance of two Underground lines and several bus lines and Kensington Gardens. The area is very diverse, with a great selection of restaurants and pubs.
4 out of 5
Recommended
for Everyone
by A verified traveller from Merseyside, UK

A good hotel

Posted 11-Aug-2017
Close to shops restaurants and tube station, clean and adequate room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel located in mixed use neighborhood.

Posted 9-Aug-2017
Pros: Bedding , towels ultra comfortable. First place we stayed at this trip that provided wash cloths.
Cons: Garden view for our room was a wall. Entrance stairs not suitable for people using walkers
Location: The closest Underground station is Bayswater, Took the Circle Line to many London attractions. Many types of restaurants available along with shops.
Hotel located in mixed use neighborhood. Restaurants and shops near by. . Room and bathroom small. Lift available.. .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Aug-2017
The hotel location is very convenient. There are many restaurants, shops in the area. The underground is about 5 minutes from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Aug-2017
Had a pleasant stay for a week during a conference. This hotel has great value. The room was compact, but otherwise everything else was excellent (staff, cleanliness, atmosphere, location, etc.). Only a few minutes walk away from two tube stations (Bayswater and Queensway) and Kensington Gardens.