It started off great. But in the morning there was no water in our room so we weee not able to shower before checkout. The phones were not working. Elevator was stuck and we couldn't use elevator at check out.
Comment from Hotel Management
Greatly apologize for the inconvenience that you experienced here at the Crowne Plaza Brookhollow. There was an unforeseen incident outside of the hotel staff control. A transformer blew outside the hotel which effect the basic necessities of the hotel such water, phone, and electricity. The guest that experience that mishap did receive a credit for that morning incident.