Northglen Vacation Packages

Clean and host was helpful and kind! Would recommend to everyone.

This property is in a perfect location and easily walkable to the Scotia Bank Arena and the Rogers Place Centre. The Condo Building was secure and access to the Condo was easily. The Condo itself was compact but enough room to move around and it had everything needed for our stay. The View from the Balcony was enjoyable. The Condition of the Unit however showed an obvious lack of Maintenance as it looked well worn from many previous visits. Upon arriving at the Condo there were issues with this Internet not working and the Cloths Dryer not functioning properly as well. I contacted the host immediately as well as 3 follow up times as we required the Internet for our stay. The host did not respond until we were checking out of the property. I'm very disappointed in this. Also, after my return home it had taken multiple emails with the host to get my Damage Deposit back as they kept insisting the sent it back to me, but did not until 20 days later and only after going back to them multiple times asking them to return it. Be aware of this as it felt like this was something that they do to keep your Deposit. Over-all, I was pleased with the property but disappointed with dealing with the host.

Don't get me wrong the location and overall apartment was amazing we had a great stay in that regard. Communication could've been handled differently. Lots of jumping through hoops to check in, the parking situation is an absolute mess, and support via email, in person, etc was lacking.

Everything was great, except the tv did not work during our stay.