Outdoor pool

Reviews of Quality Inn Marianna

2.5 out of 5
Quality Inn Marianna
2175 Hwy 71 South, Marianna, FL

Reviews

6.8
Rating 10 - Excellent. 177 out of 855 reviews" "
Rating 8 - Good. 264 out of 855 reviews" "
Rating 6 - Okay. 193 out of 855 reviews" "
Rating 4 - Poor. 119 out of 855 reviews" "
Rating 2 - Terrible. 102 out of 855 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy overnight stay. The room was very clean and had everything we needed. Since we had reserved online, check in and out was very easy. Perhaps it was continental breakfast because that was a bit scant.
Stayed 1 night in Mar 2024

4/10 Poor

Renalyn

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
nice over night hotel. staff was friendly you get what you pay for
Stayed 1 night in Mar 2024

4/10 Poor

Lisle

Disliked: Cleanliness, property conditions & facilities
The toilet overflowed and the bathroom floor was wet
Stayed 1 night in Mar 2024

6/10 Okay

Terry, Hoover

Travelled with partner
Decent place to stay for a quick night sleep.however the linens in the bathroom need to be replace.There wer stains all over all of them.NASTY!
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Check in attendant very courteous, efficient and friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Sylvie, Palm Beach Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Good breakfast. Good place to stay over when traveling distances.
Stayed 1 night in Dec 2023

10/10 Excellent

Latisha

Stayed 5 nights in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Need a safe for the rooms
Stayed 2 nights in Feb 2024

8/10 Good

Kasumi

Stayed 1 night in Jan 2024

8/10 Good

angela, Palmetto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great inexpensive stay. Updates to the room. Comfortable bed and pillows.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Alfonso

Travelled with family, Travelled with pets
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

Stayed 2 nights in Dec 2023

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Honestly, I was not entirely impressed. I know you get what you pay for, but you should also know what to expect. 1. Had to go to an ATM, for cash to pay for the room, because credit card machine wasn't reading my card. Was thankful they actually took cash. 2. Fridge made an annoying and loud buzzing off and on all night. I had to put a pillow over my head to sleep. 3. Car doors slamming all night, right outside my door. (not hotel's fault) 4. The worst part was the very visibly stained up chairs in the room, and the stained shower floor and shower stool. Exhaust vent covered in dust and dirty.(I took pictures) I elected to skip a shower needless to say. 5. Breakfast very basic...mostly carbs, with only a few items with protein -- yogurt, milk, cream cheese, peanut butter. **Staff was friendly.
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the toilet tank handle was lose and the mattress wrap needed to be changed. The Chair in the room was uncomfortable and needs to be changed with either a small round table or a longe chair.
Stayed 1 night in Dec 2023

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stop
My only concern was low water pressure in shower and the coffee and orange juice was not so good. The area felt safe and the lady working the desk at check in was very nice
Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Travelled with family
Disliked: Staff & service, amenities
The check in staff member was very helpful and friendly. The morning staff was very poor. The breakfast buffet was a joke., watered down orange juice, terrible coffee. only 4 stale bagels, no milk or sugar for the little bit of dry cereal, no topping for the stale bagels, very unclean and dirty setup.
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Property conditions & facilities
Clean, comfy beds, a/c worked good Mexican restaurant next door and a good price
Stayed 1 night in Nov 2023

4/10 Poor

DOUGLAS

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, not clean

10/10 Excellent

John

Liked: Staff & service
ok
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on Nov 19, 2023
Hello John, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okay

svein

Business traveller
Liked: Cleanliness, staff & service
It is an OK knight sleep.
I don't suppose old is bad, but in this case this property could use some refreshing upgrades. However, it seemed to clean, and I was only to get a night sleep.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Nov 4, 2023
Hello Svein, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Sherrl

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Nov 19, 2023
Hello Sherri, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Okay

Paige M.

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very clean. Breakfast minimal. Bed very comfortable for sleeping but if you wanted to sit it was either the bed or two wooden straight back chairs. Staff not always in lobby. Drive through and I think they get a signal someone's there, but if you walk up you can't be sure you'll run into someone there.
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on Oct 23, 2023
Hello Paige, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Victoria

Stayed 1 night in Oct 2023
Response from MP- Guest Relations Manager on Oct 23, 2023
Hello Victoria, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Poor

Akindele

Disliked: Cleanliness, property conditions & facilities
Towels were stained/dirty and chair was stained and gross
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 17, 2023
Hello Akindele, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

8/10 Good

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on Oct 14, 2023
Hello Elliot, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Oct 1, 2023
Hello Richard, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okay

Patrick, Avondale

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cost more for our dogs to stay here with us than the cost of the room. Rooms are dated and tired and the floor was nasty. Check in lady was very nice and friendly.
Stayed 1 night in Sep 2023
Response from otel Management on Sep 29, 2023
Hello Patrick, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good value for the price , it is a older building but seems well taken care of .
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 27, 2023
Hello Daniel, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okay

Lena, Lawrence

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 23, 2023
Hello Lena, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! Wonderful staff!
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on Sep 20, 2023
Hello Rhonda, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled and tv reception was terrible
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Sep 20, 2023
Hello Gerald, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

JUAN, Laredo

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on Oct 1, 2023
Hello Juan, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Good

Tracie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for being pet friendly
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on Sep 3, 2023
Hello Tracie, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terrible

Nicole

Stayed 2 nights in Aug 2023
Response from MP - Guest Relations Manager on Sep 6, 2023
Hello Nicole, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff provided clean towels and vacuumed daily. Breakfast left something to be desired but it's free. The price was right and it was convenient to the springs, gas, and grocery stores.
Stayed 6 nights in Aug 2023
Response from MP - Guest Relations Manager on Aug 9, 2023
Michael, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Gary

Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Aug 14, 2023
Hello Gary, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Jul 23, 2023
Hello Jean, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Poor

Zeidy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
it smelled very ugly and very dirty
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Jul 23, 2023
Hello Zeidy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Courtney

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The shower was unusable, there were bugs in the bathroom, the bedding was covered in questionable stains, and we were right next to a smoking room even though we requested a nonsmoking room. I am allergic to the smoke and have asthma and it was coming into our room. The only reason we stayed is because it was non refundable. We will not be staying here again.
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Jul 9, 2023
Hello Courtney, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

2/10 Terrible

RYAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID - MOLD -BLOOD ON SHEETS-NO AC - NO BREAKFAST
The first room they gave us the A/C was broken, the door didn't shut, and it had a strong odor of mold/mildew. The second room we were given the a/c seems to work but not very well and the door also did not shut properly. The lampshades had mold on them, the sheets had blood spots, and the pillows are a joke - Both my mom and I could not get any sleep. To add insult to injury they advertise a free breakfast which is an absolute joke! We arrived at reception early to get some breakfast and there was no coffee, no eggs, no bacon, no biscuits, no orange juice. They only had waffles and cheap bagels of which a large family had already consumed them all. This is NOT a 6 star this is a one star at best - save your money and avoid this place.
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on Jul 5, 2023
Hello Ryan, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and in a convenient area for food and stores. We even got in there very blue pool and had a wonderful evening. Great stay
Stayed 1 night in Jun 2023
Response from MP - Guest Relations Manager on Jul 3, 2023
Hello Lynette, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okay

Kelly

Stayed 8 nights in Jun 2023
Response from MP - Guest Relations Manager on Jul 1, 2023
Hello Kelly, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

paula, BRIGHTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent hotel with good service. It was definitely worth the lower nightly fee.
Stayed 1 night in Jun 2023
Response from MP - Guest Relations Manager on Jun 19, 2023
Hello Paula, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Jimmy

Liked: Staff & service
Disliked: Property conditions & facilities
In need of updates. Very limited breakfast choice.
Stayed 2 nights in May 2023
Response from MP - Guest Relations Manager on May 31, 2023
Hello Jimmy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Latrenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was filthy
Stayed 2 nights in May 2023
Response from MP - Guest Relations Manager on May 17, 2023
Hello Latrenda, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okay

karl, Inverness

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Older motor inn undergoing upgrades. Typical room , needing good, towels clean but dingey/gray price of $75 ok and competitive for area. Will likely try competitor next time.
Stayed 1 night in Apr 2023
Response from MP - Guest Relations Manager on May 3, 2023
Hello Karl, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Poor

BONITA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice lady at check-in. Sooo disappointed that the Expedia ratings I read were very favorable. This place is on its way out!
Stayed 1 night in Apr 2023
Response from MP - Guest Relations Manager on May 2, 2023
Hello Bonita, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.