Front of property - evening/night

Reviews of Zi Hotel & Lounge

Zi Hotel & Lounge
Karlstrasse 46, Karlsruhe, BW

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 342 reviews" "
Rating 8 - Good. 147 out of 342 reviews" "
Rating 6 - Okay. 61 out of 342 reviews" "
Rating 4 - Poor. 24 out of 342 reviews" "
Rating 2 - Terrible. 20 out of 342 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2023

4/10 Poor

Minoo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience that we had so far. Not any responsible person at the front desk after evening. They just hanged a number behind the glass door for emergency call that I called them several times but no one took the phone. The room was so hot and smelling like mold is growing because of bad ventilation and moisture. I found some beetles in the last 2 days in the bathroom but no one took the phone to come over for cleaning. There is not any phone in the room to connect to front desk and you need to use your personal phone to reach out to them. The breakfast was supposed to start and 6:30 am but everyday start with delay and first day not serving either without any notice or heads-up email. The bathroom vanity plumbing was leaking and all around the bathroom floor was wet and smelled so bad.
Stayed 4 nights in Aug 2023

10/10 Excellent

Zoe

Business traveller
Really enjoyed my stay. Big room, cool lights - breakfast was good
Stayed 3 nights in Jul 2023

10/10 Excellent

Mann Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good price and friendly staff members
Stayed 1 night in Apr 2023

2/10 Terrible

Michael

Stayed 1 night in Oct 2022

8/10 Good

Sagar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No daily housekeeping
Hotel people does not change towels daily if you stay for long
Stayed 13 nights in Aug 2022

10/10 Excellent

Andrijana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Michel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel . Dont ever go there . The sheets had a big stain like someone used it to clean his shoes and were torn . Toilet not clean by arrival . Door bath room very dirty . Not seen any staff . Breakfast sign , but no breakfast . Smallest King size bed ever . Floor ready to be replaced .
Stayed 1 night in Sep 2021

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Alison, Lincoln, NE

Business traveller
Liked: Amenities
The location of the hotel was excellent for my purposes of walking to the art museum and traveling very easily from the main train station by streetcar a few stops. The breakfast buffet was extensive and good. The room I stayed in had several spots in the carpet that needed a good cleaning and in the bathroom the wood or faux wood in front of the sink showed real signs of wear. The walls were thin and noise traveled easily. I am sensitive to down blankets and bedding and was given a handicap accessible room with a huge bathroom. I would recommend the room and hotel no problem, especially because I booked through Orbitz and got a great deal for airfare and hotel together.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is easily accessible from the Bahnhof. We were able to find everything that we need around it. Pharmacy, supermarket, fitness center, etc. The Christmas market is so close also the shopping centers are near by. The room is so comfortable and clean. We have been there many times and we will definitely come back later!
Stayed 2 nights in Dec 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room/bathroom. The location was good,east short trip on the S bahn from the train station. Rooms have no phone or clock and my phone did not work in Germany, Earliest wake up is 7:00 when 1 st staff arrive. TV did not work
Stayed 1 night in May 2019

10/10 Excellent

weisz, london

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star value for money
Excellent hotel in perfect location.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good hotel
Nice hotel, in tbe city center. Reception is on a seperated entrace.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
Nice sized rooms, and that's it. There's almost nothing in the rooms. For the cost, there are many nicer hotels around this neighborhood. There are two towels in the room and that's basically it. There's almost no staff in the hotel. The most barebones, pricey hotel I've been in.
Stayed 1 night in Feb 2019

8/10 Good

Martin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for shops, station and Schloss
I enjoyed my stay, and my breakfasts too. I would stay again.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice, central and great staff
I booked and paid for 2 adults and 1 11 year old child (2 double beds on the booking confirmation) but the room only had one double bed. Luckily the hotel managed to find a fold-up bed but still, that wasn’t what I booked and pay for.
Stayed 2 nights in Jun 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eric, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb place to sleep, dress, and leave
Stayed a little less than a week. Great all around... if you are not spending a whole lot of time in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean and good sized rooms
Overall good hotel and good value, if I was visiting again I would stay here. Hotel is a little quirky, rooms are not directly from reception, but they are spacious and very well priced. On sie parking is a bonus but not included in the price. Breakfast was very good and I would recommend this hotel.

10/10 Excellent

Gerard, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel, great finish to the room
Ideally located for central Karlsruhe

10/10 Excellent

Theodore E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit us nicely
The Zi hotel fit our needs perfectly for a 7 night stay. We were a bit hesitant to stay because of the "Lounge" emphasis in the name and pictures (nothing against lounges), but the hotel turned out to be extremely quiet and the lounge is accessed through a separate entrance. Breakfast was excellent and beds were very comfortable. Location is located between the train station and main street/square with everything in walking distance. One slight caution is the shower's flat floor that can get a bit slippery.

4/10 Poor

Verified traveller

Disliked: Staff & service
not specially good or bad. very average. But the wifi was very weak. almost not possible to get on internet.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Derek

Liked: Cleanliness
Disliked: Room comfort
good but lackibg in essentails
No air conditioning not good enough for the price... All the rest was ok.

8/10 Good

Rory, London

Liked: Cleanliness, property conditions & facilities, room comfort
Much better than expected
very nice hotel, small rooms but clean and modern. Good location and breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very pleasent stay, high standard rooms/breakfast
Very nice stay, very comfortable, clean and modern rooms. Good breakfast, free wifi, helpful and friendly staff. Only, very minor, downsides are the stairs/lift area used to access the rooms which is much less aesthetically pleasing and the lack of food available in the hotels bar facility. However some very nice and reasonably prices restaurants like Pasta Pasta and Enchilada nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room with a fantastic breakfast
The breakfast included with the accomodation was fantastic! The room was clean, but otherwise a standard hotel room. No issues with wifi.

8/10 Good

SouBar, Redmond, WA

Liked: Cleanliness, staff & service, room comfort
close to the city center
the hotel location is very good. You can get to the city center in couple of minutes. If you are looking for a quiet place then ask for the rooms faced to the backyard. no refrigerator or phone available at rooms. But the rooms at Zi hotel are very clean and don't smell after smoke.

8/10 Good

Clara, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Amazing breakfast, modern decor, central location
We stayed here for three nights in late May. The hotel is very conveniently located, there's a tram station directly outside the front door which takes you to pretty much anywhere, or you can easily walk to the main shopping area and even the palace. The decor is modern, rooms are spacious and everything was very clean. I really liked that there was a kettle with free tea and coffee in the room, but my favourite thing about the hotel is probably the breakfast buffet - served in a room on the fourth floor, there's an amazing array of meats, cheeses, pickles, hot dishes (including scrambled & boiled eggs, baked beans and bacon), breads, cereals, juices, tea and coffee. It was also included in the rate so even more of a bonus. The service ends at 10am so if you fill up just before you probably won't even need lunch. However, there were a few things which could be improved - the main thing was there was no air conditioning, there was a fan which we pretty much kept on full the entire night, but I wouldn't want to stay here in the middle of summer... winter would be fine though. Also, there's no fridge in the room, and the shower is kind of left half open so water splashes out onto the bathroom floor easily. Otherwise, very happy with our stay.

8/10 Good

STERGIOS, greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean,brand new rooms very confort and very good quality acording to the price,definetely i will go again there if i have a trip in Karlsruhe

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Florian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mélanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war sehr gut

8/10 Good

Dario

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Denho

Bad zu klein
Stayed 2 nights in Nov 2023

6/10 Okay

Mohamed Anis

Liked: Cleanliness, staff & service
Das Bett war sehr unbequem.
Stayed 2 nights in Oct 2023

2/10 Terrible

Adrian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Tomislav

Business traveller
Liked: Staff & service
Gestank
Im Badezimmer roch es nach Essig/Chemikalien.
Stayed 1 night in Oct 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht jederzeit gerne wieder
Stayed 1 night in Oct 2023

8/10 Good

Dalila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Oct 2023