Ratings based on 268 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 14-May-2019
Property is great and we love the casino the food is fairly pricey if you miss out on the specials
Comment from Hotel Management
15-May-2019 by Erika, Hotel Management
Thank you very much for leaving a review! We are glad that you enjoyed the property and the pricing of the food!
5 out of 5
by A verified traveller

Posted 10-May-2019
Comment from Hotel Management
13-May-2019 by Erika, Hotel Management
Thank you very much for the 5/5 review!!
5 out of 5
by A verified traveller

Posted 3-May-2019
Comment from Hotel Management
3-May-2019 by Erika, Hotel Management
Thank you very much for giving us a 5/5 review!
3 out of 5
by A verified traveller

Posted 26-Apr-2019
Comment from Hotel Management
3-May-2019 by Erika , Hotel Management
Thank you for taking the time to leave a review! We would love more feedback if possible.
4 out of 5
by A verified traveller from Lac La Biche, ca

Posted 22-Apr-2019
I didn't like the power outages for nearly 2 hours collectively, with no automatic updates from desk. Perhaps a partial refund would have smoothed this over. Raising the rates for weekends will likely see us take a nearby hotel next time. The front desk staff however were pleasant and helpful.
Comment from Hotel Management
3-May-2019 by Erika, Hotel Management
Thank you for taking the time to leave a review. Unfortunately, a transformer on the street blew and Epcor could not give us an update on when the power would have been restored. The front desk agent was not informed until much later and it would be frowned upon to knock on people's doors between 1am and 3am to inform them. We apologize for your experience but it was an accident that we couldn't help.
5 out of 5
by A verified traveller

Posted 21-Apr-2019
We’ll come back....................... nice place!!!!!!!!!!!!
Comment from Hotel Management
3-May-2019 by Erika, Hotel Management
Thank you very much for giving us a 5/5 review! We appreciate it and look forward to your next stay with us.
4 out of 5
by A verified traveller

Posted 17-Apr-2019
Comment from Hotel Management
17-Apr-2019 by Erika, Hotel Management
Thank you for taking the time to leave a review!
1 out of 5
by A verified traveller

Posted 7-Apr-2019
Comment from Hotel Management
8-Apr-2019 by Erika, Hotel Management
Thank you for taking the time to leave a review. We apologize that your stay wasn't pleasant and would love more feedback on why it wasn't.
5 out of 5
by A verified traveller

Posted 5-Apr-2019
Comment from Hotel Management
5-Apr-2019 by Erika, Hotel Management
Thank you very much for the 5/5 review!!
4 out of 5
by A verified traveller

Posted 2-Apr-2019
Nice room but no bathroom fan and I could not get wifi
Comment from Hotel Management
30-Apr-2019 by Erika, Hotel Management
Thank you for taking the time to leave a review. If you ever have an issue please don't hesitate to call the front desk so that someone can assist you.