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Reviews of The Brentwood Guesthouse

4 out of 5
The Brentwood Guesthouse
54 Bootham Crescent, York, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 229 reviews" "
Rating 8 - Good. 88 out of 229 reviews" "
Rating 6 - Okay. 10 out of 229 reviews" "
Rating 4 - Poor. 2 out of 229 reviews" "
Rating 2 - Terrible. 2 out of 229 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation
Very good modern and clean accommodation. We stayed in the deluxe with king sized bed. A complimentary self service breakfast, choose from crumpets brown and white bread for toasting also cearel yogurts and pastries. Tea and coffee and orange juice. Staff very friendly. Peaceful area close to centre via bootham gate. On street parking at a charge of £5 per night.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly and chatty we liked that it was a 15 minute walk into town
Stayed 4 nights in Sep 2022

6/10 Okay

susan

Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness
This property is all about the location. Its a 10 /15 min flat walk to town which is worth every penny. The roadside permit parking is £5 per night (its £10 for 4 hours in town) and the bill is expected to be paid in advanced...this is different to the booking sites info which the owner is trying to update. Breakfast is toast/cereal/coffee which we liked but if you want a cooked breakfast then you're our of luck here. Clean room, comfortable king size bed, ensuiite with good shower. Would atay again.
Stayed 3 nights in Sep 2022

6/10 Okay

Mei ching

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Brentwood guest house is at very quiet area but also walkable to the city and I enjoyed that easy walk very much. I have the most interesting room layout ever when I stayed there. Bathroom and room is in different floor even it is the private bathroom, which makes very inconvenient. The shower is so small, that you can not turn around, feel like if I have gained a few pounds more in my body, I will be stuck in the shower. Room is super small as well Don't bring regular big suitcase because you won't be able to open it, even the hostel has bigger space than it. I have to say whoever designed that room uses every inches of the space. Cleaninees is the only thing I enjoyed awhile staying there. I won't go back again.
Stayed 1 night in Aug 2022

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2022

8/10 Good

Martyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great place with lovley staff.
Stayed 1 night in Aug 2022

8/10 Good

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
All was good but the ‘complimentary’ breakfast was of very poor quality, the cheapest ingredients you could find and at the cost of the day , would have expected better.
Stayed 3 nights in Jul 2022

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Miles

Stayed 2 nights in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Galini

Disliked: Staff & service, amenities, property conditions & facilities
The room was very small and the radiator made a noise all night so we could not sleep. The location is great but the breakfast is falsely advertised. This is misleading.
Stayed 2 nights in May 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We used after hours check in which was straightforward with the very detailed email I received from Natalie after our booking had been made. The key was left out and the room was up a couple of flights of stairs. The room was perfect for our needs - clean and well stocked with coffee, tea, creamers and soap and shampoo. There was a small wardrobe/closet which was ample for our 2 night stay. We didn’t have the breakfast on offer as we wanted to get out and explore York as soon as we could, but other guests seemed to be happy enjoying it! The location is perfect - a 10 minute walk to the start of the wall walk and 15 minutes from the Shambles. We would highly recommend staying at the Brentwood and will stay again when we return to York
Stayed 2 nights in Apr 2022

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to York
This is a great property really near the city centre with amazing service and friendly staff. I will definitely visit again.
Stayed 2 nights in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,clean,close to town centre. Good price.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay 5 min walk in city centre .shame the d
Stayed 2 nights in Oct 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we have stayed here and it’s been very good on both occasions, will definitely stay here again
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Lesley

Stayed 2 nights in Sep 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great no hassle clean nothing to much trouble friendly
Stayed 1 night in Aug 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Wonderful,quiet, clean Guesthouse. Walking distance to city centre. Very helpful owner, Natalie, who made me feel very welcome, l will certainly stay there again!
Stayed 2 nights in Aug 2021

10/10 Excellent

Zolisa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
It was excellent, very kind and friendly owners. Clean and tidy. Affordable. Excellent service 1000%.Definitely booking again soon
Stayed 1 night in Jul 2021

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
Lovely B&B in walking distance of everything you could want to visit in York. Quiet street and tidy and clean accommodation. Friendly owner/staff. Would definitely recommend. Room was a bit snug but wasn't a problem as we weren't in it much.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Jun 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse . Booked a single as was given a double at no extra cost. Natalie who run the place was so nice. Will be returning to York and will defina
Stayed 2 nights in Jun 2021

10/10 Excellent

Garry

Stayed 1 night in May 2021

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse.
Clean, warm and comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Gayle&John, Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, everything was lovely and clean, plenty of hand gel throughout. Bedroom lovely and bed comfortable.
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Kathryn, Leeds, Yorkshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only did we have a warm welcome and excellent service but the Guest House had on street car parking for a low cost permit and is in walking distance of York centre
Stayed 2 nights in Feb 2020

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant.
Very nice traditional guest house. Warm and welcoming. Pleasant to return to after a day out tramping about. Filling breakfast in a lovely breakfast room. Very much hope to stay there again on one of my York visits.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Cosy B&B well worth a visit Friendly, helpful staff Lovely breakfast 👍
Stayed 1 night in Dec 2019

4/10 Poor

Gerald

Disliked: Property conditions & facilities
brentwood stay
position superb for seeing the sights york .one key opened both the front door and our room door ,did this mean that if every other room was the same/ very unsecure with no personal safe.can deffinatelly this is not the place for us
Stayed 2 nights in Dec 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable stay. Great breakfast. Convenient for York centre.
Stayed 1 night in Dec 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REGULAR PLACE OF STAY
I always choose The Brentwood due to location, comfort and friendly service. A real personal B&B feel to it. Perfect and highly recommended to all.
Stayed 1 night in Dec 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Welcoming in the Heart of York
Really lovely B&B very close to the centre of York - the rail station and York Minster were both less than 15 minutes walk away. Very cozy, clean, well decorated, lovely breakfast, and welcoming people. If we were back in York we would look to stay here again. Things to consider for any potential travellers - although we did not use it and the B&B has permits available, parking is on street only and appeared rather busy. The balance after deposit is paid at check out and preference of the B&B is cash payment rather than card. These weren't a problem at all for us, but it is worth being aware.
Stayed 3 nights in Nov 2019