Ratings based on 1,317 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Peterborough

Posted Feb. 23, 2020
Totally predictable. Comfortable and clean. Stayed here several times before
Comment from Hotel Management
Feb. 24, 2020 by Reservations, Hotel Management
Thank you for your continuous loyalty. We are delighted you found our rooms comfortable and clean. We look forward to welcoming you back again in the future!
5 out of 5
by A verified traveller

Posted Feb. 18, 2020
It looked nice and front desk people were really nice.
Comment from Hotel Management
Feb. 19, 2020 by Reservations, Hotel Management
Thank you for your lovely review! We are so happy to hear you have received friendly service from our Front Desk staff and we look forward to welcoming you back again soon!
4 out of 5
by A verified traveller

Posted Feb. 12, 2020
Comment from Hotel Management
Feb. 14, 2020 by Reservations, Hotel Management
Thank you for leaving us your feedback! We look forward to seeing you again soon!
5 out of 5
by A verified traveller from Sudbury

Posted Feb. 6, 2020
I appreciated the staff taking measures to ensure my stay was extremely comfortable.
Comment from Hotel Management
Feb. 14, 2020 by Reservations, Hotel Management
Thank you for leaving us your feedback! We are happy to hear our staff went above and beyond their call of duty! We look forward to seeing you again soon!
5 out of 5
by A verified traveller

Posted Feb. 5, 2020
Comment from Hotel Management
Feb. 5, 2020 by Reservations, Hotel Management
Thank you for leaving us your score! We look forward to welcoming you back again!
2 out of 5
by A verified traveller from Toronto

Posted Feb. 5, 2020
Location was good but the room was old and had a very loud vent that would make noise on and off the entire time. Staff could not check in my partner who arrived off of a plane even after the staff spoke to me on the phone and I authorized him as a secondary on the reservation. They were not accommodating at all.
Comment from Hotel Management
Feb. 5, 2020 by Reservations, Hotel Management
Thank you for taking your time to write to us! I am sorry to hear we were not able to meet your expectations. In this situation, we are only able to check in/issue room keys to the primary name on the reservation as payment will be processed at this time and for security reasons. I hope you understand our situation and we do hope to see you again!
5 out of 5
by A verified traveller

Posted Feb. 1, 2020
Comment from Hotel Management
Feb. 5, 2020 by Reservations, Hotel Management
Thank you for leaving us your score! We look forward to welcoming you back again!
4 out of 5
by A verified traveller

Posted Jan. 24, 2020
Please don't force customers to leave extensive commentary Amenities are great Food not so great.
Comment from Hotel Management
Jan. 24, 2020 by Reservations, Hotel Management
Thank you for leaving us your feedback! We are happy to hear you had enjoyed the amenities we have to offer and we do hope to see you again soon!
5 out of 5
by A verified traveller

Posted Jan. 20, 2020
Comment from Hotel Management
Jan. 22, 2020 by Reservations, Hotel Management
Thank you for leaving us your positive score! We look forward to seeing you again soon!
5 out of 5
by A verified traveller

Posted Jan. 20, 2020
Great staff wonderful restaurant and pool will definitely stay many more times !
Comment from Hotel Management
Jan. 22, 2020 by Reservations, Hotel Management
Thank you for leaving us your positive feedback. We are so happy to hear you had enjoyed our restaurant and pool facilities. We look forward to seeing you again soon!