Front of property

Reviews of Tre-Ysgawen Hall

4 out of 5
Tre-Ysgawen Hall
Capel Coch, Llangefni, Wales

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 163 reviews" "
Rating 8 - Good. 50 out of 163 reviews" "
Rating 6 - Okay. 17 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I expected more from this property. When we arrived the main reception was cordoned off without any signs until you reach the doors so we had to go around the building in the pouring rain to find the spa reception, they could have signed it earlier pointing to go to the spa reception to save you some time. Upon leaving we had realised we completely missed out the fancy rooms near the recption due to that part being closed, I think I would have really enjoyed those rooms. The reception staff were lovely and helpful, couldn't fault them at all. We were taken to our room, which felt special but the wardrobe hadn't been cleaned out as we had old socks in there from past guests I presume. When we went to the spa there were a few dead flies and a dead spider on the floor around the pool and facilities were the same as a spa I go to at home but this one costs three times more. Heated floor in the changing room was a nice addition though. When we went to have food at The Clock Tower restaurant, the staff were awful, they were forgetting everything we had asked for: to clean my placemat as it had something sticky on it, our drinks, sauce we had asked for with the meal. I'm not sure of the work ethic but something wasn't working there and you'd think the standard would be high with service at a restaurant in a 4 star hotel. Otherwise the food was absolutely delicious. Luckily, the staff at breakfast were much better and could prioritise the guests. Breakfast was lovely, a nice spread!
Stayed 1 night in Mar 2024

8/10 Good

Miskeen

Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, peaceful retreat at this luxurious old country house, conjuring up the grandeur of a bygone age. The staff were delightful, and some of the facilities were excellent. We’ll be back when the restoration work is complete.
Stayed 2 nights in Jan 2024

10/10 Excellent

Palvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cristakis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Allan, Ellesmere Port

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean room and friendly staff. Price reasonable. Very relaxing.
Stayed 1 night in Nov 2023

10/10 Excellent

Cristakis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad luck conspired against us, staff were helpful
Lovely room, lovely spa. We had an issue with a noisy snoring neighbour and were moved rooms at 11.30. The replacement room was chilly (heating wasnt on in that room it seems in the day) and not as nice - and the bath water wasnt more than lukewarm until 6 am, but the staff were helpful and apologetic. We managed a few hours sleep but it did unfortunately take the shine off the birthday celebration. Breakfast was great, i would return but probably in warmer weather.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay with very helpful staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Peter, Canmore

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Most of our stay was very good; pleasant and helpful staff etc. BUT our plane was delayed and we would not arrive until after midnight. We called to advise of this and were told there would be a telephone number on the front door to call for access. We did (at around 1:20 a.m.) call 8 times and no answer. Ended up having to drive 15 miles to find another hotel that had night staff. When we went back the next day the front office staff were very apologetic and went out of their way to make us welcome and paid for our other hotel stay. The issue is after missed connections and a transatlantic flight and a 2 1/2 hour drive in the rain we were very tired! Not good.
Stayed 5 nights in Oct 2023

10/10 Excellent

paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Oct 2023

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely spa
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
This is an old Victorian Hotel which has seen much better days. The bedrooms and public rooms are very tired and faded and need total renovation. However our stay was redeemed by a lovely pool and a good meal in the bar. Also the staff were friendly and very efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Lovely, friendly staff, spa facilities were nice and clean. Food from the restaurant within the hotel was delicious, the lamb tikka masala curry was amazing 😍
Stayed 2 nights in Aug 2023

2/10 Terrible

Janet

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Nicola

Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful relaxing place to stay on the beautiful island of Anglesey. The team were very friendly and the room and spa was great. Only downside is the evening menu which caters for one cuisine that not everyone may like.
Stayed 2 nights in Aug 2023

4/10 Poor

Philip

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
Stayed 1 night in Aug 2023

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic swimming pool Very quiet
Stayed 4 nights in Jun 2023

8/10 Good

GODFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely hotel and gardens if a little off the beaten track.
Stayed 1 night in Jun 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday stay.
Our stay at the hotel was excellent. Staff was friendly and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2023

10/10 Excellent

Teresa

Stayed 2 nights in May 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Feb 2023

2/10 Terrible

Victoria

Stayed 2 nights in Dec 2022

10/10 Excellent

Ondre, CAVE CREEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's true magic here! The most incredible, memorable experience with magic both inside and outside in the beautiful gardens and grounds. The staff was so kind and went above and beyond to make each moment special for us, we were so amazed and grateful. The rooms were so well kept and peaceful, the best sleep we had in the whole two week trip. The spa and pool was phenomenal, and Thomas the masseuse was incredible and really helped us relax - highly recommend a massage with him! We would, and will, stay here again the first chance we get! Thank you for the kindness, the magic, the beauty, the rejuvenation, and the special memories!
Stayed 2 nights in Nov 2022

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Very friendly and helpful staff. Pool was very warm. Lovely spa facilities. Beautiful woodland walk, and we saw a red squirrel. Breakfast menu looked minimal, but when a request was made off the menu they were more than accommodating. It’s a shame we couldn’t look around the main house - this was shut to the public, unsure why.
Stayed 3 nights in Oct 2022

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel on the most beautiful grounds of many gardens .so deceiving the building it’s in the middle of no where and so big Staff are so friendly and can’t do enough for you
Stayed 1 night in Oct 2022

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely loved it. Beautiful surroundings lovely rooms. Super helpful and friendly staff. Sadly no restaurant yet following lockdown but there is a bar serving food from 8 till 8. Full breakfast is also served and was great. Massage in the spa was wonderful. Would definitely return and recommend
Stayed 2 nights in Sep 2022

10/10 Excellent

Trevor Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Accommodation excellent.Staff very polite and efficient. Evening bar food excellent quality if limited choice. Did not sample breakfast so cannot comment. Gardens very pretty.
Stayed 2 nights in Sep 2022

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Eugene

Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short break on the Isle of Anglesey.
The hotel was clean and comfortable although somewhat isolated which did not bother us. The main hall at the hotel has been shut for several years which restricts the evening dining and the food available. The gym and spa facilities where in my view excellent. Every day of our stay was accompanied by brilliant sunshine which made the break so much more enjoyable. I would recommend this premises.
Stayed 4 nights in Jul 2022

10/10 Excellent

Anielia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior room and terrace ,very peaceful ,wonderful pool kept at 39 degrees,and staff and food,although limited was good. Well situated in heart of Anglesey.
Stayed 2 nights in Jul 2022

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic mansion
A beautiful old historic mansion, now a very nice hotel. It was hard to find with no street number butt you just get on atreet and go till you see it. Google Maps gets you on the street.
Stayed 1 night in Jul 2022

10/10 Excellent

Karen

Stayed 2 nights in Jun 2022

8/10 Good

NICOLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing trip. Staff were friendly & hotel was exactly what we wanted. Looking forward to returning once the entire hotel has reopened
Stayed 2 nights in Jun 2022

8/10 Good

Granville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay friendly staff little disappointed no restaurant facilities Breakfast superb
Stayed 2 nights in Apr 2022

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Friendly and comfortable hotel on Anglesey
Hotel was comfortable with good sized bedrooms and a decent swimming pool with sauna/steam room. The main house and restaurant were unfortunately closed when we visited - our room was in the 1990s extension. We found the staff to be friendly and helpful, if a little thin on the ground. This is apparently due to the after-effects of COVID-19 related closures. The hotel appeared well maintained throughout, but some of the decor clearly dated from the late 1990s and would benefit from modernisation. We thoroughly enjoyed our stay and would happily return when the main house and restaurant reopen.
Stayed 2 nights in Feb 2022

2/10 Terrible

Columba

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Philip

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff great service the spar was amazing
Stayed 1 night in Oct 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Friendly staff. Nice room. Lovely setting. Only downside we were woken eatly in the morning from a noise comingbfron the radiator in our room.
Stayed 1 night in Oct 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
A very friendly and high class hotel, nothing was too much trouble & everything explained in detail when needed. A very enjoyable stay.
Stayed 1 night in Sep 2021