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Reviews of Stifford Hall Hotel Thurrock

3.5 out of 5
Stifford Hall Hotel Thurrock
High Road, North Stifford, Grays, England

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 669 reviews" "
Rating 8 - Good. 243 out of 669 reviews" "
Rating 6 - Okay. 100 out of 669 reviews" "
Rating 4 - Poor. 43 out of 669 reviews" "
Rating 2 - Terrible. 26 out of 669 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Royston

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Stifford Hall on Mar 28, 2024
Thank you taking the time to leave a review.

10/10 Excellent

John, Hebburn

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Stifford Hall on Feb 5, 2024
Good Afternoon Thank you for the feed back. Kind regardsStifford Hall Team

6/10 Okay

Royston

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Stifford Hall on Jan 31, 2024
Hello Thank you for the feedback. Kind regardsStifford Hall

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I stayed here the night before starting a cruise which left from Tilbury. We ate a tasty dinner at the hotel bar and a great breakfast the next morning. The hotel arranged for a taxi to take us to the boat which was great! The beds were comfortable and the bathroom was clean and had all the necessities. We would stay here again if we take another cruise leaving from Tilbury.
Stayed 1 night in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Hello Nancy Thank you for the Lovely feed back. Kind regardsStifford Hall Team

6/10 Okay

oxana

Stayed 1 night in Jan 2024
Response from Stifford Hall on Feb 5, 2024
Good Afternoon Thank you for the feed back. Kind regardsStifford Hall Team

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
We've stayed here a few times now as it's most convenient for family gatherings in the local area. The hotel was very quiet. Plenty of parking (at £3.00/night) The restaurant was closed but we were eating out anyway. The cooked breakfast was good. The rooms are quite basic but perfectly fine for a few nights stay and fine for the cost. Our room was very hot and we found the radiator valve didn't work so we couldn't turn it down/off. We'll be staying again and happy to recommend to people looking for a decent hotel in this area.
Stayed 1 night in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Hello Thank you for the feed back. Kind regardsStifford Hall Team

6/10 Okay

Alfred William Godson

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My experience is not so good. No room service
Stayed 2 nights in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Thank you for the feed back. Kind regardsStifford Hall Team

6/10 Okay

JACQUELINE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Hello Jacqueline Thank you for the feed back.Kind regardsStifford Hall Team

10/10 Excellent

Anne-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
highly recommended
Helpful friendly staff, comfortable room, lovely food
Stayed 1 night in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Hello Anne Marie. Thank you for the feed back. Kind regardsStifford Hall Team

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place well worth the money
Stayed 1 night in Dec 2023
Response from Stifford Hall on Jan 31, 2024
Thank you for the feed back. Kind regardsStifford Hall Team.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Oct 2023
Response from Stifford Hall on Jan 31, 2024
Hello Joseph. Thank you for the feed back. Kind regardsStifford Hall Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel 🏨
Stayed 1 night in Nov 2023
Response from Stifford Hall on Nov 27, 2023
Hello Thank you for the feed back.Kind regardsStifford Hall Hotel

10/10 Excellent

FRANCISCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Parking facilities are very good. Staff lovely. The room is very clean.
Stayed 1 night in Nov 2023
Response from Stifford Hall on Nov 27, 2023
Hello Thank you for the feed back. Kind regardsStifford Hall Hotel.

8/10 Good

Alison

Stayed 1 night in Nov 2023
Response from Stifford Hall on Nov 13, 2023
Hello Thank you for the feed back. Kind regardsStifford Hall

10/10 Excellent

Bryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay with easy access to Lakeside.
Stayed in garden suite which was very good. Rooms were clean, place was quiet. Ate meal in bar (Restaurant closed on Sundays) Food was very good and well prepared. Service was personal.
Stayed 2 nights in Nov 2023
Response from Stifford Hall on Nov 8, 2023
Good Morning Thank you for the Lovely feedback. Kind regardsStifford Hall Team

8/10 Good

Margaret

Stayed 2 nights in Oct 2023
Response from Stifford Hall on Nov 27, 2023
Hello Thank you for the feed back. Kind regardsStifford Hall Hotel

10/10 Excellent

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2023
Response from Stifford Hall on Oct 20, 2023
Hello Thank you for the feedback. Kind regardsStifford Hall Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very good staff
Stayed 1 night in Sep 2023
Response from Stifford Hall on Oct 13, 2023
Good Afternoon Thank you for the feedback. Kind regardsStifford Hall Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful, comfy, clean, reasonably priced.
Response from Stifford Hall on Oct 2, 2023
Hello Thank you for the feedback. Kind regardsStifford Hall Team

10/10 Excellent

Derrick

Stayed 1 night in Sep 2023
Response from Stifford Hall on Sep 27, 2023
Good Morning Thank you for your feedback. Kind regardsStifford Hall Team

6/10 Okay

Colin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced and shabby
Tired rooms and bathroom. Cobwebs on ceilings. Overpriced hotel.
Stayed 1 night in Sep 2023
Response from Stifford Hall on Sep 20, 2023
Hello Thank you for the feedback. Kind regardsStifford Hall Team

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodation comfortable but scenery was letdown
Good, quick check in, friendly jovial receptionist on my visit, Mrs M is all i will give away of her name, nice grounds at front only let down though is that the advertised pictures of grounds is deceiving, no views at all from accomodation quarters view is of the carpark area or service areas , all brickwork, pipes, ventlation shafts and tarmac ground. The views were not stately home looking or greenery like pic shows of the front facade. If your stay prioritises being set in grounds of greenery and trees with a stately residential look and feel then skip this one as that is just at the front entrance and a lot smaller in size than the panaramic lense photoshop actually depicts however , if looking for comfortable stay in fresh air away from city and good condition accomodation block then this will suffice.
Stayed 1 night in Sep 2023
Response from Stifford Hall on Sep 20, 2023
Hello Thank you for the feed back Kind regardsStifford Hall Team

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Stifford Hall on Sep 18, 2023
Thank you for the feedback. Kind regardsStifford Hall Team

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stifford Hall on Sep 11, 2023
Hello Thank you for the feed back.Kind regardsStifford Hall Team

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Stifford Hall on Sep 8, 2023
Thank you for the Feed back. Kind regardsStifford Hall

6/10 Okay

Tina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Disappointed
Was quite disappointed for the price we paid for the room. Only one double plug socket. Broken and dirty drawers Old soap residue left on the shower shelf. Outside in the hallway stairwell the handrails was full of thick dust. And the price of drinks was horrendous!!! Also changed to park the car. Would of been cleaner and cheaper to stay at Travelodge
Stayed 2 nights in Sep 2023
Response from Stifford Hall on Sep 8, 2023
Thank you for the feed back. Kind regardsStifford Hall

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The reception staff who booked me in were outstanding, both of them FIVE STARS PLUS !!!!!! The new rooms and big new televisions are FANTASTIC room 161 again five stars plus !!!
Stayed 1 night in Sep 2023
Response from Stifford Hall on Sep 6, 2023
Thank you for the lovely feed back. Kind regardsStifford Hall Team

8/10 Good

Muhammad Altaf

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Stifford Hall on Sep 6, 2023
Thank you for the feed back. Kind regardsStifford Hall Team

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Stifford Hall on Aug 30, 2023
Hello Thank you for the lovely feedback.Kind regardsStifford Hall

6/10 Okay

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay here again, arrived late and check in process was very slow, the person on the desk didn’t seem to know what to do, and gave contradictory information. Room was ok, bathroom smelled of stale urine, but honestly it was not worth trying to raise this. Photos are misleading, most of the accommodation is in other buildings, behind, off corridors which remind you of overnight ferries
Stayed 1 night in Aug 2023
Response from Stifford Hall on Aug 30, 2023
Thank you for the feed back. Sorry you feel this way. Kind regardsStifford Hall

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Comfortable Clean Quiet
Stayed 1 night in Aug 2023
Response from Stifford Hall on Aug 30, 2023
Hello Thank you for the feed back. Kind regardsStifford Hall Team

8/10 Good

Oladeji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stifford Hall on Aug 23, 2023
Thank you for the feedback.Kind regardsStifford Hall Hotel

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023
Response from Stifford Hall on Sep 15, 2023
Thank you for the feed back.Kind regardsStifford hall

10/10 Excellent

MURRAY

Business traveller
Stayed 1 night in Aug 2023
Response from staff on Aug 21, 2023
Thank you for the feedback. Kind regardsStifford Hall

6/10 Okay

S

Stayed 1 night in Aug 2023
Response from staff on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from staff on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant experience
Staff was super great, receptionist was attentive very friendly and polite, they was very busy but didn’t rush me, the building has character, I loved the fact that you can order food 24hrs a day and the food was nice, I also liked the fact that they cater for everyone. Much Better than ibis and I’ll definitely return.
Stayed 1 night in Aug 2023
Response from Staff on Aug 18, 2023
Thank you for the Lovely feed back. Kind regardsStifford Hall Hotel

10/10 Excellent

Marilyn Ann

Stayed 2 nights in Aug 2023
Response from Sam on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Sam on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Comfy bed
Stayed 1 night in Jul 2023
Response from Sam on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overnight stay
There were 2 functions in the hotel - we were above an 18 year olds party until midnight - music blaring - certainly not suitable
Stayed 1 night in Jul 2023
Response from Sam on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Stifford Hall on Aug 18, 2023
Thank you for the feedbackKind regardsStifford Hall Hotel

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was vey nice lady - happy and smiled...!
Stayed 1 night in Jul 2023
Response from Sam on Aug 18, 2023
Thank you for the Lovely feedback.Kind regardsStifford Hall Hotel

4/10 Poor

Sandra

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stifford Hall Hotel on Jul 26, 2023
Thank you Sandra, please can you let us have feedback on your stay as you have given a review of 4/10 and therefore we would be able to review. Kind regards,

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Comfortable room
Stayed 1 night in Jul 2023
Response from Stifford Hall Hotel on Jul 19, 2023
Thank you for the feedback.Kind regardsStifford Hall Team

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from stifford hall team on Jul 19, 2023
Thank you for the feedback.Kind regardsStifford Hall Team

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Stifford Hall Hotel on Jul 14, 2023
Thank you for the feedback.Kind regardsStifford Hall Team

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Stifford Hall Hotel on Jul 11, 2023
Thank you for the feedbackKind regardsStifford Hall Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stifford Hall Hotel on Jul 11, 2023
Thank you for the feedback.Kind regardsStifford Hall Team

8/10 Good

Gemma

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stifford Hall was in a very convenient location and has a wide range of parking (payable). It was busy but remarkably quiet. A warm welcome at reception. Bedroom was a bit of a walk; it was comfortable and clean (apart from the window frames, that need some deep cleaning). Dont let that put you off. Breakfast was in a beautiful airey room and was great.
Stayed 1 night in Jul 2023
Response from stifford hall team on Jul 7, 2023
Hello Thank you for the feedback.Kind regardsStifford Hall Team