North Springfield Vacation Packages

Loved the location for this ski in ski out. Nice to look out the balcony and be right in the middle of the action. The sofa bed was uncomfortable with springs popping up all over. The back door didn't lock and the window handle was broken . There was a light bulb that was out and not all the outlets worked. The tv situation was a nightmare with one tv all snowy and the other one whose remote was missing the select button and could not choose a channel. The location was great but would not choose this room again .

Very friendly costumer service, we arrived late and we're greated with kindness.

My son really enjoyed the outdoor pool

The hotel has a 4:00 check-in which is later than most. We called a week in advance to request an early check-in as we were attending a local wedding that was called for 4:15 and we wanted to be able to get in our room to get ready as we were coming from out of state. They said they couldn’t guarantee anything, but to call back the day before. We did as they suggested and not only would they still not guarantee our request, the man at the front desk could not be less accommodating. As it turns out, we did get into our room at 3:00, but at that point we had already prepared for being unable to get into a room. The room itself was uncomfortable, and uninviting. The sheets weren’t soft or tucked fully under the mattress. Lamps and the alarm clock were left unplugged requiring us to move furniture to plug them in and a bottle of disinfectant was left in our bathroom. Needless to say we won’t be back.